Requested a high floor, got a first floor. The room was situated directly above the entrance to the car park and overlooked the rubbish bins. Fridge didn't work and the room has two large pillars in the middle of the room which is not the best position. Double room with single occupancy but still got two twin beds. Stayed at the hotel several times, and I'm also a Riu Class member. Expected a lot better. The night previous stayed at the Riu Festival where the room had a double bed, a fridge that worked, a higher floor and no view of the dustbins. So Riu can offer better facilities - it was just rubbish this time. I should have stayed at the Festival for the extra night.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月20日
Jose antonio
Jose antonio (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Zbigniew
Zbigniew (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月24日
AC
AC (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
Rita
Rita (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月16日
Hotel rooms and pool area spotlessly clean. No problem getting sun beds only thing lacking is no kettle in rooms and shortage of hanging space for longer clothing
Valerie
Valerie (6 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月15日
真實旅客
8 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年9月9日
Thaiz Gava
Thaiz Gava (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月31日
Ottimo! Solo piscina un po’ piccola sebbene ottimamente tenuta.
Emanuele
Emanuele (8 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月21日
Nella media
Alex
Alex (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月30日
.
Aleksandra
Aleksandra (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月28日
真實旅客
7 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年7月21日
Hotel room and welcoming personnel
MELANIE
MELANIE (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月21日
MANUEL
MANUEL (13 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月9日
Amazing hotel, very clean with lovely rooms. Our stay was half-board and the food was fantastic with buffet style service, could eat as much as you wanted! The dining staff were lovely and very attentive. Compliments must go to the chefs! Cleaning service was great with friendly housemaid staff. A special thank-you to the housemaid who arranged for an extra pillow after I had asked the reception three times with no joy. Should have gone straight to the housemaid.
Only downsides were the hotel next door could be a bit noisy but our stay was during Euro 24 so this could have been a factor. Also no iron available as stated in the hotel room information.
On the whole 10 out of 10!
Anne
Anne (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月6日
Douglas
Douglas (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月17日
Excellent
Really lovely staff - on reception and in the restaurant and bars. I checked-in really late and out really early with no problem at all. Housekeeping great too - did the room while I was at breakfast. Loved the buffets. Great location for the beach - you get some party goers but I quite liked that atmosphere and i never lost any sleep from them. Less than 10 minutes and €20 to the airport, less than an hour and €2 to palma city - and the bus stop is nearby too.
Laura
Laura (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月5日
Lorenzo
Lorenzo (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月30日
Very great trip around Palma! Nice staff and hotel!
Grégory
Grégory (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年5月19日
Very good
Jennifer
Jennifer (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年5月16日
Francesc
Francesc (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年5月13日
Bien situé plage ,transport en commun Établissement propre les employés sont Tous FORMIDABLE et font tout pour que les clients se sentent bien
Super hotel
Claire
Claire (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月12日
Great property! With multiple dining options. As well as very insightful and helpful staff! Shout out Claudio, he was extremely helpful with all our questions.
Yogesh
Yogesh (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月4日
Nice and clean environment with 3 meals included. Walkable distance to the beach and bus stop heading to Palma centre.