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Resort Hotel Alex

4.5 star property
Ski-in/ski-out hotel with spa, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Resort Hotel Alex

Indoor pool, sun loungers
Classic Single Room | 1 bedroom, premium bedding, in-room safe, desk
Front of property
International cuisine
Lounge
In the heart of Zermatt City Centre, Resort Hotel Alex offers a vibrant retreat with an international restaurant, ski-in/ski-out access and an arcade/game room. Unwind with a hot stone massage at Alex Spa or enjoy racquetball/squash in the health club. With helpful staff on hand and activities like bike rentals, this hotel is perfect for families.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Bar
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Health club
  • Indoor tennis court
  • Sauna
  • Steam room
  • Hot tub

For families (6)

  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
$395 nightly
The total price is $419
Nov 26 - Nov 27
Total with taxes and fees

Why we love this property

Spa retreat bliss
Mountain-set hotel features a full-service spa with massages, facials, and body treatments. Guests unwind in the hot tub, sauna, and Turkish bath.
Dining delights
This hotel offers both international and local cuisine at its restaurant. Free buffet breakfast awaits guests, and the bar adds a stylish spot to unwind.
Sleep sanctuary bliss
Wrapped in bathrobes after soaking in deep tubs, guests drift into blissful slumber on hypo-allergenic, premium bedding with turndown service.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
Premium bedding
Separate bedroom
  • 247 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double or Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - single
Blackout drapes/curtains
  • 355 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Single Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
Premium bedding
Separate bedroom
  • 194 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite

Highlights

Balcony
Separate sitting area
Fireplace
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 592 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Junior Suite

Classic Junior Suite | 1 bedroom, premium bedding, in-room safe, desk

Classic Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 431 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Budget Standard Zimmer

Budget Standard Zimmer | 1 bedroom, premium bedding, in-room safe, desk

Budget Standard Zimmer

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
  • Sleeps 2
  • 2 Twin Beds

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Nov 23 - Nov 24
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About the neighborhood

Map
Bodmenstrasse 12, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 2 min walk - 0.2 km
  • Matterhorn Museum - 5 min walk - 0.4 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 3 min walk
  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Zermatt Station - 4 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Restaurant Derby - ‬2 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Golden India - ‬2 min walk

About this property

Resort Hotel Alex

Placing you just steps from Zermatt-Matterhorn Ski Paradise, Resort Hotel Alex allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to indulge in hot stone massages, reflexology, or mani/pedis, and Alex Grill serves international cuisine. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club. Skiers will appreciate access to ski passes and storage. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 85 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 6:30 AM - 11 PM
    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis lessons
  • Racquetball/squash
  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Wildlife viewing nearby
  • Ice skating nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2153 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool loungers
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Indoor tennis courts
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Deep soaking bathtub
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Alex Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Alex Grill - This restaurant specializes in international cuisine.
Bodega Bacchus - This restaurant specializes in local cuisine. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Renovations and closures

The property is closed during October and November.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 155.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Alex Zermatt
Hotel Alex
Hotel Alex Zermatt
Resort Hotel Alex Zermatt
Alex Hotel Zermatt
Resort Hotel Alex
Resort Hotel Alex Hotel
Resort Hotel Alex Zermatt
Resort Hotel Alex Hotel Zermatt

Frequently asked questions

Is Resort Hotel Alex currently open?

The property is closed during October and November.

Does Resort Hotel Alex offer free cancellation for a full refund?

Yes, Resort Hotel Alex does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Resort Hotel Alex?

Yes, there's an indoor pool.

Are pets allowed at Resort Hotel Alex?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Resort Hotel Alex?

Sorry, there's no onsite parking at Resort Hotel Alex.

What are the check-in and check-out times at Resort Hotel Alex?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Resort Hotel Alex and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. Resort Hotel Alex also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Resort Hotel Alex?

Yes, Alex Grill offers international cuisine.

Does Resort Hotel Alex have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Resort Hotel Alex like?

Resort Hotel Alex is a short 3-minute walk from Zermatt Gornergratbahn Station and 6 minutes' walk from Zermatt - Furi.

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