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Mercure Kota Kinabalu City Centre

4.0 star property
Hotel with 2 restaurants, near Imago Shopping Mall

Choose dates to view prices

Photo gallery for Mercure Kota Kinabalu City Centre

Indoor pool, outdoor pool
Superior Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk
Front of property
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Interior
In the heart of Downtown Kota Kinabalu, Mercure Kota Kinabalu City Centre offers a vibrant retreat. Unwind with a drink at one of two bars or recharge with Italian cuisine at one of two on-site restaurants.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Meeting room
  • Wedding services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Minibar
  • Cable TV service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Bedroom

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
  • 678 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms

1 bedroom, minibar, in-room safe, desk

Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
  • 1206 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 3 Double Beds

View all photos for Executive Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Bidet
Rainfall showerhead
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Bidet
Rainfall showerhead
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Bidet
Rainfall showerhead
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Bidet
Rainfall showerhead
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Restaurant

Holiday Inn Express Kota Kinabalu City Centre by IHG

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 208 reviews
$61 nightly
The price is $68
Oct 30 - Oct 31
Total with taxes and fees
Holiday Inn Express Kota Kinabalu City Centre by IHG
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About the neighborhood

Map
41, Jalan Gaya, Pusat Bandar, Kota Kinabalu, Sabah, 88000

What's nearby

  • Jesselton Point Ferry Terminal - 2 min walk - 0.2 km
  • Suria Sabah Shopping Mall - 3 min walk - 0.3 km
  • Gaya Street Sunday Market - 8 min walk - 0.7 km
  • Centre Point - 16 min walk - 1.4 km
  • Imago Shopping Mall - 2 min drive - 2.5 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 16 min drive
  • Tanjung Aru Station - 9 min drive
  • Putatan Station - 20 min drive
  • Kawang Station - 26 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Sushi Zanmai - ‬8 min walk
  • ‪Maupassant Restaurant - ‬1 min walk
  • ‪ON 22 Hyatt Centric Restaurant - ‬4 min walk
  • ‪Shoney's Dining & Bar - ‬2 min walk

About this property

Mercure Kota Kinabalu City Centre

Mercure Kota Kinabalu City Centre puts you just a 5-minute drive from Imago Shopping Mall. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Fratini's, one of 2 restaurants, which serves Italian cuisine and is open for lunch and dinner.

At a glance

DONE

Hotel size

    • 226 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Fitness center
  • An outdoor pool
  • An indoor pool
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible concierge desk
  • Front entrance ramp
  • No elevator (single level property)

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Fratini's - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.
Mou Passant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Compass - Onsite rooftop bar. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 65 for adults and MYR 32.5 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Kota Kinabalu City Centre Opening September 2016 Hotel
Mercure Opening September 2016 Hotel
Mercure Kota Kinabalu City Centre Opening September 2016
Mercure Opening September 2016
Mercure Kota Kinabalu City Centre Opening November 2016 Hotel
Mercure Opening November 2016 Hotel
Mercure Kota Kinabalu City Centre Opening November 2016
Mercure Opening November 2016
Mercure Kota Kinabalu City Centre Opening April 2017 Hotel
Mercure Opening April 2017 Hotel
Mercure Kota Kinabalu City Centre Opening April 2017
Mercure Opening April 2017
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre (Opening December 2017)
Mercure Kota Kinabalu City Centre (Opening April 2017)
Mercure Kota Kinabalu City Centre (Opening November 2016)
Mercure Kota Kinabalu City Centre (opening March 2016)
Mercure Kota Kinabalu City Centre (Opening October 2016)
Mercure Kota Kinabalu City Centre (Opening September 2016)
Mercure Kota Kinabalu City Centre (opening June 2016)
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre Kota Kinabalu
Mercure Kota Kinabalu City Centre Hotel Kota Kinabalu

Frequently asked questions

Does Mercure Kota Kinabalu City Centre offer free cancellation for a full refund?

Yes, Mercure Kota Kinabalu City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Kota Kinabalu City Centre?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Mercure Kota Kinabalu City Centre?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mercure Kota Kinabalu City Centre?

Sorry, there's no onsite parking at Mercure Kota Kinabalu City Centre.

What are the check-in and check-out times at Mercure Kota Kinabalu City Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Mercure Kota Kinabalu City Centre and nearby?

Mercure Kota Kinabalu City Centre has 2 bars and an outdoor pool, as well as a fitness center.

Are there restaurants at or near Mercure Kota Kinabalu City Centre?

Yes, there are 2 onsite restaurants, featuring Italian cuisine.

What's the area around Mercure Kota Kinabalu City Centre like?

Mercure Kota Kinabalu City Centre is in Downtown Kota Kinabalu, a short 7-minute walk from Gaya Street Sunday Market and 8 minutes' walk from Jesselton Quay.

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Reviews

Mercure Kota Kinabalu City Centre Reviews

8.0

Very Good

8.0

Cleanliness

8.4

Location

8.2

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities

What guests liked

  • Breakfast was well served with quality food, fresh options, and eggs cooked to order. (4 reviews)
  • The property is close to a variety of restaurants and dining options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Restaurant
View
Breakfast
Shower
Food
Market
Shopping malls

Reviews

10/10 Exceptional

The room was clean and comfortable with the two for drinking water a huge benefit. The breakfast buffet was good quality with a good mixture of local and western foods. Eggs cooked to order was a huge plus too. The rooftop pool and restaurant were lovely in the evening when the sun was setting. I ate here twice and the quality was great and staff very friendly
Bed in standard room
Rooftop pool
Mocktail
Brendan, 4-night trip

10/10 Exceptional

Central located hotel

This hotel is beer centrally located - the drive to the airport was average 20 mins; the Suria shopping mall is a 3-5 min walk and the boat docking port to the islands (gaya island; Sapi island etc) is also 5 mins walk. The staff were always really nice and smiling. The breakfast was definitely fresh and varied. I would recommend staying here and booking the sea view room.
Sea view from the window
Lepina, 3-night trip

8/10 Very good

Comfortable and well maintained
chin chan, 3-night trip

2/10 Poor

Very friendly and nice views
Naiyeak, 1-night trip

10/10 Exceptional

Lovely Hotel

Lovely hotel with good facilities and friendly staff. The room was very clean and comfortable. After arriving on a late flight I Was a little bit disappointed that we couldn’t get something to eat in the restaurant at 10.30 even though the closing time displayed was 11pm.
TINA, 1-night trip

8/10 Very good

Location is excellent, near big shopping mall and lots of eateries.
Alice, 1-night trip

10/10 Exceptional

Excellent location, very affordable price for the comfort and amenities. Breakfast buffet is well served with quality food and fruits. Good Coffee :-)
Jose, 1-night trip

10/10 Exceptional

Very well maintained and excellent front desk team.

10/10 Exceptional

All the staff was very helpful and accommodating.
Francisco, 4-night trip

8/10 Very good

Good location
Yun Hung, 9-night trip

8/10 Very good

Staff are helpful and friendly.. would be good if can provide parking space.
Alex Fong, 2-night trip

10/10 Exceptional

Old property. Need renovation.
Azaiddy, 1-night trip

8/10 Very good

Mercury hotel Kota Kinabalu

Hotel is conveniently situated in the city centre. A short walk to the harbour and markets, restaurants, and a shopping mall. Rooms are spacious and has everything a traveller might need. As with most hotels in Malaysia, it needs some housekeeping attention and maintenance.
Yog Gin, 3-night trip

10/10 Exceptional

Two thumbs up

Very clean and comfy. Great view of the bay. Limited local TV channels. Would stay again.
2-night trip

8/10 Very good

I stayed in a one bedroom apt . It was clean and has a big balcony . It was within walking distance to food , shopping and the jetty . Good strategic location if you are on foot .
Mei Fong, 3-night trip

8/10 Very good

Worth with the price

Big room. Comfortable bed. Strong water. Small bathroom and toilet.
2-night trip

10/10 Exceptional

Great location in city center and great value

We stayed here for 3 nights and we had a great time. The suite had three bedrooms and the service staff cleaned our used plates, which we really appreciated. The location is excellent since it is right beside the Jesselton Point Ferry Terminal, which greatly facilitates our trips to adjacent islands. And it is very close to the Gaya Sunday Market. The location is unbeatable. The room is clean and spacious.
Yu Hsien, 3-night trip

8/10 Very good

Room is good.But everyday cleaning can do better.
Chun Wai, 4-night trip

8/10 Very good

Good location

The water heater on our first night stay was crazy hot, could not get the neutral temperature no matter which side i turned the knob. But the location is fantastic.
Huey Yi, 1-night trip

6/10 Good

Average hotel

Hotel is dated and not the cleanest. But the location is pretty good, as many things are within walking distance. I feel like for the price we paid this was fine, but don't come in with high expectations.
Morgan, 2-night trip

8/10 Very good

Good
leon, 2-night trip

4/10 Fair

The floor of toilet, and sink area are wet every time due to water leakage.
satoshi, 4-night trip

10/10 Exceptional

The hotel is located in a busy area with lots of dining options. It's steps away from the ferry port which takes you to the surrounding islands. I found the staff less helpful compared to other SE Asian countries, things like not helping with booking tours. Little things like not greeting you when you walk by the front desk, but that really was not an issue, just a noticeable difference from other places. Overall, the hotel is good and i would recommend a stay here.
Richard, 3-night trip

8/10 Very good

The family room was awesome, the view to the harbor is nice, but: 1.The Wi-fi did not work, 2.they have no hand towels!?! 3.toilet paper finished on first use 4.the internal phone was broken 5.the breakfast was simple and paid apart.
Douglas, 2-night trip

10/10 Exceptional

We were given a room looking out to the sea; great view. Once the vacant lot between the hotel and the sea is constructed, the view of the sea will be blocked. Bed is comfortable. Service is good. What pulled down the score is the hotel conditions. There are stains along the edging of the shower screens and walls. The bathroom grout is clean. There are moldy spots in the tiles of the swimming pool grout at the water level.
1-night trip