I stayed on my own with my 2 children. At check in the hotel room key card did not work 3 times so I had to go up and down the stairs with 2 children and all the bags and hotel staff did not apologise.
On entering the room we did not have enough beds. No one would answer the phone so we all had to go back to reception again.
For our evening meal, I had emailed beforehand to say my Son is coeliac and requires gluten free. The waiter did not know what was gluten free and said to pick what he wanted and he would check, this meant going backwards and forwards to see what was suitable. All drinks had run out so there was no alcohol including beer, wine, cider. The service was so slow that I had to leave the meal early with guests as my child was so tired.
The next day we went for breakfast and the only hot food optio for my child was sausage, bacon and toast. They said he could have pancakes and brought them out but then said sorry he can’t actually have these as they are vegan, put them on the table but he wasn’t allowed to eat them. My son had a football tournament all day and feel the gluten free options should also cater for children.
We returned to the hotel after the tournament and ordered food from the bar , the meal took over 1 hour and 15 minutes. Again they had brought out the wrong food for my Son, he then had to wait for it to be cooked. It took over 40 minutes by this time we just left without him eating as we needed to set off home. Terrible service.
thomas
thomas (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月9日
Frances
Frances (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月8日
Great stay
This was my 2nd time to St George’s park and it didn’t disappoint.
The hotel and grounds are beautiful and I love looking at the football history and present.
The swimming facilities were good and the pool was quiet.
The hotel is clean and well looked after.
The room was nice, I booked a king room and it was nice and spacious. No fridge though just a cupboard where there once was one. The bed was quite hard too, I ached a bit through night but I still slept ok.
The staff at breakfast and check out were very friendly. The staff when we checked in were a bit preoccupied and I felt a bit rushed.
Room Service food was delicious and quick.
Breakfast was very tasty with a wide range of options.
I would return to St George’s park as it’s a great hotel.
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月6日
Simon
Simon (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年3月4日
Nial
Nial (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月2日
Alex
Alex (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月2日
The staff are really welcoming and friendly the food was amazing and with great service. The coaching session and tour was wonderful and my boys had a great time with the coaches thank you for a great stay.
James
James (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月21日
Debi
Debi (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月7日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月5日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Mario
Mario (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月28日
Parwinder
Parwinder (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月26日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月21日
Poor experience with kids
No good for kids, there was no food available before 6 except room service, they didnt let us into the pool despite us going in the family hours.
laura
laura (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Shaun
Shaun (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月30日
kari
kari (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月28日
Shaun
Shaun (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Amazing hotel well impressed
Tony
Tony (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Comfort
Such a comfortable bed and the bathroom was super clean.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Graham
Graham (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月12日
Alex
Alex (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
Stayed here several times. Convenient for football. Comfortable hotel. We stayed on the other side of the hotel this time and the bathrooms felt a little tired and the rooms
Smaller, but it was one night and good.
Breakfast has a good choice, we asked for some food to be replenished and they did.