I had booked a "city view" non smoking room. But ended up with a pool view room that stank of cigarettes and damp. The guy gave me the key and went. The room was really hot so I started looking for the remote but nowhere to be found. Went to reception, the guy said we only have 1 remote for all rooms, you'll need to bring it back straight away. In the room there is a wardrobe with nothing to hang your clothes from (see picture). They also say put your valuables in the safe. There was no luck to the safe (see picture). I had booked for 3 days and checked out after a few hours.