Hotel Rio Queretaro

3.5 star property
Family-friendly hotel with restaurant, near Josefa Ortiz de Domínguez Auditorium

Choose dates to view prices

Photo gallery for Hotel Rio Queretaro

Interior detail
Lobby sitting area
Ecotours
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
In the heart of Downtown Querétaro, Hotel Río Querétaro offers a vibrant retreat with a charming coffee shop and Dos Patios restaurant serving delicious Mexican cuisine. Enjoy stunning views from the terrace, stay connected with in-room WiFi, and take advantage of car rentals on site. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Childcare
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Airport shuttle
  • Area shuttle
  • Theme park shuttle
  • Casino shuttle
  • Shopping center shuttle

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting services
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room (1 Cama Matrimonial)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Room (1 Cama Queen)

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Andador Matamoros 12, Centro Historico, Querétaro, QUE, 76000

What's nearby

  • Alameda Hidalgo Park - 15 min walk - 1.3 km
  • Josefa Ortiz de Domínguez Auditorium - 3 min drive - 2.3 km
  • Aqueduct of Santiago de Querétaro - 3 min drive - 2.3 km
  • Autonomous University of Querétaro - 3 min drive - 1.9 km
  • Corregidora Stadium - 4 min drive - 4.2 km

Getting around

  • Queretaro Intl. Airport (QRO) - 40 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Dolce Bisquet - ‬1 min walk
  • ‪Casa Martina - ‬2 min walk
  • ‪Maco Cafe - ‬1 min walk
  • ‪Black Juice & Coffe Lab - ‬1 min walk
  • ‪Mixtla - ‬2 min walk

About this property

Hotel Rio Queretaro

Hotel Rio Queretaro puts you just a 5-minute drive from Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Dos Patios, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. A snack bar/deli and a terrace are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hour offsite parking within 1148 ft (MXN 180 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Shopping center shuttle*
    • Casino shuttle*
    • Theme park shuttle*

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby
  • Segway rentals/tours nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 28-inch LCD TV
  • Premium cable channels
  • First-run movies

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Dining

Dos Patios - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
El Rinconcito - Onsite bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 125 to 150 for adults, and MXN 80 to 100 for children
  • Airport shuttle service is offered for an extra charge of MXN 1400 per person (one-way)
  • Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MXN 350.0 per night
  • Airport shuttle service for children costs MXN 1400 (one-way)

Parking

  • Parking is available nearby and costs MXN 180 per day (1148 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Rio Queretaro
Rio Queretaro

Frequently asked questions

Does Hotel Rio Queretaro offer free cancellation for a full refund?

Yes, Hotel Rio Queretaro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Rio Queretaro?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Hotel Rio Queretaro?

Yes, an airport shuttle is available. The charge is MXN 1400 per person one-way.

What are the check-in and check-out times at Hotel Rio Queretaro?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is 1 PM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Hotel Rio Queretaro and nearby?

Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals.

Are there restaurants at or near Hotel Rio Queretaro?

Yes, Dos Patios offers Mexican cuisine.

What's the area around Hotel Rio Queretaro like?

Hotel Rio Queretaro is in Downtown Querétaro, a short 4-minute walk from Zenea Garden and 4 minutes' walk from Querétaro Cathedral.

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Reviews

Hotel Rio Queretaro Reviews

8.6

Excellent

9.2

Cleanliness

9.4

Location

8.8

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities

Popular mentions

Location
Service staff
Room
Restaurant
Bed
Elevator
Bar
Internet
Shower
Cafes

Reviews

10/10 Exceptional

Great location!
Elvia, 2-night trip

10/10 Exceptional

Me gusta mucho el hotel
Jorge Neftali, 3-night trip

8/10 Very good

MB

Muy bien, bonito lugar, limpio, estupenda ubicación, muy buena relación calidad precio
Juan Carlos, 1-night trip

10/10 Exceptional

Muy bonito, limpio, excelente servicio y muy buena ubicación.
Analía, 2-night trip

10/10 Exceptional

Excellent location. Hotel staff was very polite and rooms were great
Autumn, 1-night trip

10/10 Exceptional

Wow

Loved the friendliness of the staff, the cleanliness, and the location! Close to coffee shops, restaurants, and museums.
Jacob, 1-night trip

10/10 Exceptional

Excellent place to relax and walk around the beautiful Querétaro Centro.
Mauro, 3-night trip

10/10 Exceptional

El personal es maravilloso! La cocina deliciosa
giovanna, 2-night trip

10/10 Exceptional

Excelente atención por parte de todo el personal, muy limpia la habitación. Ubicación excelente ya que puedes ir caminando y recorrer todo el centro historico
Lilian, 1-night trip

10/10 Exceptional

Muy buena opción

Limpio y su personal muy amable, llegamos antes y nos dieron habitación, tiene calefaccion para noche frias, cobijitas tambien, todo cerca
Blanca Elvia, 2-night trip

10/10 Exceptional

Jesus and all hotel personnel were great.
GILBERT, 4-night trip

10/10 Exceptional

Es un hotel céntrico para moverse y poder conocer el centro de la ciudad de Queretaro y de ahí puntos accesibles para poder conocer y moverse a los alrededores de la ciudad, el hotel en general limpio, tiene un restaurante con comida rica y económica y el personal del hotel muy accesibles y amables.
Carlos Jose, 4-night trip

10/10 Exceptional

Hotel stay was wonderful and clean. The front desk helped with transportation from and to airport, and helped with your reservations.
Yuri, 3-night trip

10/10 Exceptional

Hotel muy bonito en el centro histórico, desde ahí puedes llegar a los distintos jardines y parques rápidamente, la atención del personal muy buena y las instalaciones de ven remodeladas, solo el agua caliente tardaba un poco en llegar pero de ahí todo excelente

8/10 Very good

La cercania a centro historico de la ciudad asi como la ayuda del personal
Aldo, 5-night trip

10/10 Exceptional

Everything was perfect
Susanne, 9-night trip

10/10 Exceptional

Love it!

10/10 Exceptional

Excelente
Luz Victoria, 2-night trip

8/10 Very good

Buena !!
Servando, 1-night trip

10/10 Exceptional

Swift check-in & check-out. Friendly helpful front desk staff. Huge room with a/c and perfectly clean. Only negative would be how long it took to get hot water in the shower (in excess of 10 minutes!). Perfect location in the city center. Great places to eat, drink, tours to take. Safe area. Great value!
Christopher, 2-night trip

10/10 Exceptional

El internet y wifi muy deficiente
Alejandro, 3-night trip

8/10 Very good

Location is perfect. Lots of historic sites are within walking distance. Rooms are simple, down to the minimum. There are no elevators and stairs are a bit narrow. Keep that in mind if you hace difficulty getting around. Staff is very professional and will assist you in any way they can. Rooms are clean every day. Nice place.
Armando, 7-night trip

6/10 Good

El restaurante malo y muy caro Las almohadas en pesimas condiciones llenas de bolas
CARLOS DE JESUS, 2-night trip

8/10 Very good

Know what you booked

The only problem we had was at check in when the room they gave us was not what we had paid for(the most expensive room listed). After pointing this out, they showed us two other rooms to pick from. The room and entire hotel was very clean and we had no other problems.
Richard, 9-night trip

10/10 Exceptional

Had a wonderful stay at Rio Hoteles in Querétaro! Everyone was very nice, but particularly Alejandro & Ricardo. My room was clean. It is noisy in the evening and you can hear the bell churches but I really didn’t mind. Ricardo was my Uber driver and took me to all the magic Pueblos around. I even met his Mom, who made me a Calavera Catrina make-up. The Hotel is well located in the Centro and near a beautiful park. I now have a new family in Querétaro!
Catherine, 10-night trip