In the heart of Downtown Querétaro, Hotel Río Querétaro offers a vibrant retreat with a charming coffee shop and Dos Patios restaurant serving delicious Mexican cuisine. Enjoy stunning views from the terrace, stay connected with in-room WiFi, and take advantage of car rentals on site. The helpful staff has left a lasting impression on previous guests.
Andador Matamoros 12, Centro Historico, Querétaro, QUE, 76000
What's nearby
Alameda Hidalgo Park - 15 min walk - 1.3 km
Josefa Ortiz de Domínguez Auditorium - 3 min drive - 2.3 km
Aqueduct of Santiago de Querétaro - 3 min drive - 2.3 km
Autonomous University of Querétaro - 3 min drive - 1.9 km
Corregidora Stadium - 4 min drive - 4.2 km
Getting around
Queretaro Intl. Airport (QRO) - 40 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Shopping center shuttle (surcharge)
Casino shuttle (surcharge)
Theme park shuttle (surcharge)
Restaurants
Dolce Bisquet - 1 min walk
Casa Martina - 2 min walk
Maco Cafe - 1 min walk
Black Juice & Coffe Lab - 1 min walk
Mixtla - 2 min walk
About this property
Hotel Rio Queretaro
Hotel Rio Queretaro puts you just a 5-minute drive from Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Dos Patios, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. A snack bar/deli and a terrace are other highlights. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
22 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 1 PM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
24-hour offsite parking within 1148 ft (MXN 180 per day)
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Area shuttle*
Shopping center shuttle*
Casino shuttle*
Theme park shuttle*
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Bicycle rentals nearby
Golf lessons nearby
Segway rentals/tours nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Terrace
Accessibility
Wheelchair-accessible registration desk
Room amenities
Be entertained
28-inch LCD TV
Premium cable channels
First-run movies
Home comfort
Air conditioning (climate-controlled)
Bathrobes
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Special features
Dining
Dos Patios - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
El Rinconcito - Onsite bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 125 to 150 for adults, and MXN 80 to 100 for children
Airport shuttle service is offered for an extra charge of MXN 1400 per person (one-way)
Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for MXN 350.0 per night
Airport shuttle service for children costs MXN 1400 (one-way)
Parking
Parking is available nearby and costs MXN 180 per day (1148 ft away; open 24 hours)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Rio Queretaro
Rio Queretaro
Frequently asked questions
Does Hotel Rio Queretaro offer free cancellation for a full refund?
Yes, Hotel Rio Queretaro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Rio Queretaro?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Hotel Rio Queretaro?
Yes, an airport shuttle is available. The charge is MXN 1400 per person one-way.
What are the check-in and check-out times at Hotel Rio Queretaro?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is 1 PM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Rio Queretaro and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals.
Are there restaurants at or near Hotel Rio Queretaro?
Yes, Dos Patios offers Mexican cuisine.
What's the area around Hotel Rio Queretaro like?
Hotel Rio Queretaro is in Downtown Querétaro, a short 4-minute walk from Zenea Garden and 4 minutes' walk from Querétaro Cathedral.
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Reviews
Hotel Rio Queretaro Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
8.8
Staff & service
8.8
Eco-friendliness
8.6
Property conditions & facilities
Popular mentions
Location
Service staff
Room
Restaurant
Bed
Elevator
Bar
Internet
Shower
Cafes
Reviews
10/10 Exceptional
May 23, 2023
Great location!
Elvia
Elvia, 2-night trip
10/10 Exceptional
Nov 25, 2023
Me gusta mucho el hotel
Jorge Neftali
Jorge Neftali, 3-night trip
8/10 Very good
Oct 9, 2023
MB
Muy bien, bonito lugar, limpio, estupenda ubicación, muy buena relación calidad precio
Juan Carlos
Juan Carlos, 1-night trip
10/10 Exceptional
Aug 27, 2023
Muy bonito, limpio, excelente servicio y muy buena ubicación.
Analía
Analía, 2-night trip
10/10 Exceptional
Nov 17, 2022
Excellent location. Hotel staff was very polite and rooms were great
Autumn
Autumn, 1-night trip
10/10 Exceptional
Dec 25, 2023
Wow
Loved the friendliness of the staff, the cleanliness, and the location! Close to coffee shops, restaurants, and museums.
Jacob
Jacob, 1-night trip
10/10 Exceptional
May 24, 2023
Excellent place to relax and walk around the beautiful Querétaro Centro.
Mauro
Mauro, 3-night trip
10/10 Exceptional
Aug 13, 2023
El personal es maravilloso! La cocina deliciosa
giovanna
giovanna, 2-night trip
10/10 Exceptional
Dec 7, 2023
Excelente atención por parte de todo el personal, muy limpia la habitación.
Ubicación excelente ya que puedes ir caminando y recorrer todo el centro historico
Lilian
Lilian, 1-night trip
10/10 Exceptional
Dec 6, 2023
Muy buena opción
Limpio y su personal muy amable, llegamos antes y nos dieron habitación, tiene calefaccion para noche frias, cobijitas tambien, todo cerca
Blanca Elvia
Blanca Elvia, 2-night trip
10/10 Exceptional
Oct 14, 2023
Jesus and all hotel personnel were great.
GILBERT
GILBERT, 4-night trip
10/10 Exceptional
Oct 10, 2023
Es un hotel céntrico para moverse y poder conocer el centro de la ciudad de Queretaro y de ahí puntos accesibles para poder conocer y moverse a los alrededores de la ciudad, el hotel en general limpio, tiene un restaurante con comida rica y económica y el personal del hotel muy accesibles y amables.
Carlos Jose
Carlos Jose, 4-night trip
10/10 Exceptional
Sep 6, 2022
Hotel stay was wonderful and clean. The front desk helped with transportation from and to airport, and helped with your reservations.
Yuri
Yuri, 3-night trip
10/10 Exceptional
Dec 28, 2023
Hotel muy bonito en el centro histórico, desde ahí puedes llegar a los distintos jardines y parques rápidamente, la atención del personal muy buena y las instalaciones de ven remodeladas, solo el agua caliente tardaba un poco en llegar pero de ahí todo excelente
Marco Antonio
8/10 Very good
Sep 28, 2023
La cercania a centro historico de la ciudad asi como la ayuda del personal
Aldo
Aldo, 5-night trip
10/10 Exceptional
Oct 19, 2023
Everything was perfect
Susanne
Susanne, 9-night trip
10/10 Exceptional
Dec 27, 2022
Love it!
Luis Abelardo
10/10 Exceptional
Nov 22, 2023
Excelente
Luz Victoria
Luz Victoria, 2-night trip
8/10 Very good
Aug 16, 2023
Buena !!
Servando
Servando, 1-night trip
10/10 Exceptional
Aug 25, 2023
Swift check-in & check-out. Friendly helpful front desk staff. Huge room with a/c and perfectly clean. Only negative would be how long it took to get hot water in the shower (in excess of 10 minutes!). Perfect location in the city center. Great places to eat, drink, tours to take. Safe area. Great value!
Christopher
Christopher, 2-night trip
10/10 Exceptional
Nov 19, 2023
El internet y wifi muy deficiente
Alejandro
Alejandro, 3-night trip
8/10 Very good
Apr 18, 2023
Location is perfect. Lots of historic sites are within walking distance.
Rooms are simple, down to the minimum. There are no elevators and stairs are a bit narrow. Keep that in mind if you hace difficulty getting around.
Staff is very professional and will assist you in any way they can. Rooms are clean every day.
Nice place.
Armando
Armando, 7-night trip
6/10 Good
Jul 31, 2023
El restaurante malo y muy caro
Las almohadas en pesimas condiciones llenas de bolas
CARLOS DE JESUS
CARLOS DE JESUS, 2-night trip
8/10 Very good
Jun 4, 2023
Know what you booked
The only problem we had was at check in when the room they gave us was not what we had paid for(the most expensive room listed). After pointing this out, they showed us two other rooms to pick from. The room and entire hotel was very clean and we had no other problems.
Richard
Richard, 9-night trip
10/10 Exceptional
Oct 24, 2023
Had a wonderful stay at Rio Hoteles in Querétaro! Everyone was very nice, but particularly Alejandro & Ricardo. My room was clean. It is noisy in the evening and you can hear the bell churches but I really didn’t mind. Ricardo was my Uber driver and took me to all the magic Pueblos around. I even met his Mom, who made me a Calavera Catrina make-up. The Hotel is well located in the Centro and near a beautiful park. I now have a new family in Querétaro!