Do not expect this place to look anything remotely close to the photos online.
The area outside and the hallway smells like weed and cigarette smoke.
Check-in process was a joke, and I called three times to let them know. I would need a late check-in yet. No one answered the phone.
Took 15 minutes of calling and texting the requested numbers on the door to get someone to respond. And another 15 minutes for someone to show up.
I could tell I was in inconvenience for the staff member.
Prepaid for the room however there was $109 deposit for the room.
Also had to leave my room for just a minute, came back and it took me five minutes to figure out how to get back into my room. Someone in the hallway told me I had to press up against the door because the sensor may not be properly aligned.
At 7 o’clock this morning, went to check out not to my surprise again nobody at the front desk with the front door is locked. Someone outside told me I’d have to call or text them in order for someone to come help me.
Worst experience I have ever seen.
Jerrad
1 晚商務旅程
10/10
amanda
3 晚行程
8/10
Ramon
3 晚家庭旅程
4/10
My experience there was a 4/10. Didn't get a king size bed like I paid for online. Then my key card to open the room door hardly work and I would have to waste 5mins of my time fidgeting with it just to open my room door. Also had to pay an additional deposit fee that I wasn't expecting to pay when I got to my hotel room. The ac in my room wasn't working great and I was hot most of the time.
Josue
2 晚家庭旅程
6/10
Julia
1 晚行程
8/10
The only problem i had was the extra time it took to check in and the door didn’t open right away with the key card.
Curtis
1 晚行程
6/10
Charquita
1 晚家庭旅程
10/10
David
3 晚友伴旅程
2/10
Andres
2 晚行程
4/10
sherry
1 晚行程
6/10
Roberto
3 晚家庭旅程
2/10
I got there she had me check the room before checking in, I went in stuff was broken every where, I went back to her said I need another room and she had again go check another room and it was decent. I stepped out and realized I left my room key inside my room. I got back the office was closed reached out to a number that was listed on the door and nothing, I tried everything and nobody came around to assist me. I had to book another hotel somewhere else. Not worth it. The worse .
Julia
1 晚行程
4/10
The staff are nowhere to be found if you actually require some assistance, but they'll be banging on your door 3 minutes after checkout time trying to charge you $25 for a late check out. If you haven't left by then.
Donna
1 晚浪漫旅程
2/10
This is NOT a RESORT type hotel. It's very dirty with black mold growing in the bathroom and roaches running around EVERYWHERE. This hotel is mostly occupied by the less fortunate among us, many with young children and this hotel is, unfortunately, their home.
Donna
1 晚行程
2/10
My car was broken into right outside my room. I advised the staff of this and received no assistance whatsoever. Not even a sorry to hear that. Also they were unwilling to pull the camera footage for me
Donna
1 晚行程
2/10
The pool has been closed for at least 6 months with no mention in their listing
Donna
1 晚行程
2/10
Haven for homeless junkies. This hotel doesn't care about your safety. I watched multiple homeless people simply enter random, empty rooms and stay in them. The staff doesn't even notice.
Donna
2 晚行程
4/10
Black mold growing in the bathroom. Roaches everywhere else.
Donna
1 晚行程
2/10
Horrible, uncaring and rude front desk staff.
Donna
1 晚浪漫旅程
10/10
Needs to clean this place up and get rid of thr drug users
Lynda
27 晚浪漫旅程
6/10
Gracelia was personable and friendly at the front desk. Best thing about this place is her!