10/10 Exceptional
The best of Antwerp at the best location
Simply amazing stay - superb location - great facilities - nice kitchen and just great vibes !
Philip
Philip, 10-night trip
Kaai 11
City-center guesthouse within walking distance of ModeMuseum
Kaai 11, an upscale guesthouse near the historic Plantin-Moretus Museum, offers a serene escape with a charming coffee shop and inviting terrace. Connect to WiFi in your room or take advantage of express check-in and luggage storage.
Excellent
Popular amenities
- Free WiFi
- Air conditioning
- Non-smoking
Main amenities (6)
- Daily housekeeping
- Coffee shop/cafe
- Terrace
- Air conditioning
- Multilingual staff
- Luggage storage
Feel at home (6)
- Refrigerator
- Private bathroom
- Television
- Terrace
- Daily housekeeping
- Coffee/tea maker
$143 nightly
$160 total
Feb 15 - Feb 16
Total with taxes and fees
Room options
Check availability for these dates
Terrace Suite, Amazing Riverview
Exceptional
Highlights
Terrace
Individually decorated
Air conditioning
Heating
Kitchen
Refrigerator
TV
Hypo-allergenic bedding
- River view
- 484 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
City Deluxe Suite, Riverview
Highlights
Individually decorated
Air conditioning
Heating
Kitchen
Refrigerator
TV
Hypo-allergenic bedding
Memory foam bed
- City view
- 484 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Loft Suite, Fantastic Riverview
Highlights
Individually decorated
Air conditioning
Heating
Kitchen
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
- River view
- 484 sq ft
- Sleeps 2
- 1 Queen Bed
Character Loft Suite, Riverview
Highlights
Individually decorated
Air conditioning
Heating
Kitchen
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
- Water view
- 646 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Panoramic Riverside Room
Highlights
Individually decorated
Air conditioning
Heating
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Memory foam bed
- 172 sq ft
- Sleeps 2
- 1 Queen Bed
Cityview Room
Highlights
Individually decorated
Air conditioning
Heating
Refrigerator
TV
Hypo-allergenic bedding
Renovated in 2016
Premium bedding
- City view
- 172 sq ft
- Sleeps 2
- 1 Queen Bed
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About the neighborhood
Sint Michielskaai 11, Antwerp, 2000
About this property
Kaai 11
When visiting Antwerp, Kaai 11 is a great choice to consider.
At a glance
Property amenities
Room amenities
Frequently asked questions
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Kaai 11 Reviews
Excellent
9.0
Cleanliness
9.2
Location
8.4
Staff & service
9.0
Property conditions & facilities
8/10 Very good
Great place and value.
Great place to stay, also suited for longer stays. Close to old town and shopping, close for sightseeing and there is plenty of parking on the street. Great place is you value a larger space.
Our room was good and we are happy with the stay. Only pit was hard pillows.
Edward
Edward, 1-night trip
8/10 Very good
Check in experience poor no emails recieved, Poor communications.
Room great clean spacious great view. Only compliant was hard to check in
Douglas
Douglas, 1-night trip
4/10 Fair
Nice on first glance but bad in the details
My partner and I decided to stay here after having a pleasant stay in another room at this location last year. But this trip we were unfortunately very disappointed. While the images online are appealing, and even upon first glance the room is nice when you enter, but things go downhill from there as you use the space. Two of the pillows on the bed are huge (no seriously, perhaps the largest I’ve ever seen) and quite uncomfortable to sleep with. The microwave/oven combo didn’t work - which was quite frustrating as having a useable kitchen was the reason we booked this place! The dining room table wobbled significantly. The check-in instructions were not sent to me on time, so I had to call several numbers to find the right person to give me the details to get into my room, since they have no actual reception. Then they ask you to do all the dishes but don’t provide dish soap to do so - so we had to run and by some, despite not being able to use the kitchen as much as we intended in the first place.
The view over the water is stunning, and the location is nice and convenient.
Anthony
Anthony, 3-night trip
4/10 Fair
2-star hotel, 3-star view, 5-star price
2nd time staying here. Both times were in their premium "panoramic suite" - We will not be back. This not even CLOSE to a "4-star" hotel. The first time we stayed was May 2022 - It was "okay". The reception was helpful. There was an issue with the front door to the building, and some of the cabinet doors were hanging off in the kitchen. Otherwise, ok. A bit overpriced, but ok.
This time (September 2022), we arrived, no reception on site whatsoever. The front security door to the hotel is STILL broken, and covered in TAPE (building has ZERO security whatsover). We did not receive the ironing board we requested. There was no availability for any additional towels. The floors are dirty. the cabinet doors are STILL hanging off the cabinets. the fridge/minibar was EMPTY with absolutely nothing. There wasn't even any coffee available. The hotel DIDN'T EVEN LEAVE COFFEE! You're not allowed to smoke on the balcony, yet the balcony was littered a previous tenant's cigarette butts. Unacceptable.
The entire front of the hotel is a huge, mud-covered construction zone. (No parking whatsoever) To make matters worse, the path in front of the building is tattered together with boards, makeshift walkways, unkept, and several piles of dog poop had to be "dodged" while carefully navigating the tiny, rickety walkway to the front door of the hotel.... which is taped up, and the door knob falls out of the door onto the ground (literally).
Matthew
Matthew, 1-night trip
8/10 Very good
Dejlig lejlighed med flot udsigt. Har det meste dog er der er meget lille udvalg i køkkenet og madrassen i sengen er slidt.
John
John, 4-night trip
8/10 Very good
Was in orde maar veel lawaai overlast van andere bewoners en van werken aan de kaai. Moeilijk parking te vinden. Wel mooi uitzicht
Nathan
Nathan, 2-night trip
8/10 Very good
Alles was goed verzorgd. Het uitzicht op de Schelde was schitterend. Bereikbaarheid was moeilijk ivm tijdelijke werkzaamheden aan de weg en riool.
Andries
Andries, 1-night trip
6/10 Good
Valgte Kai 11 på baggrund af:
parkering på stedet, daglig rengøring, samt de fantastiske billeder på booking siden.
Vi kom til:
Ingen parkering, vejen var gravet op, stedet var svært tilgængelig, især med kufferter. Arbejdet foran hotellet var påbegyndt længe før vi bookede 🤔. Burde være korrigeret, vi måtte køre 1,2 km. til parkeringshus, og derefter gå tilbage, en del af vejen på grus og sand.
Derudover ingen rengøring, og bestemt ikke byudsigt.
Meget skuffende ophold.
Verified traveler
2-night trip
4/10 Fair
Disappointing stay
I specifically chose this hotel for free parking, but when we arrived we were told there was no free parking due to construction. We were directed to a parking lot that was 3 hours max, so we then had to find another parking lot 1KM away that was 20 euro. The hotel should not list free parking on Hotels.com if there is none.
Additionally, the wifi didn't work, and we were unable to leave our suitcases at the reception during the day as they only staff the reception a few hours per day.
This should not be a four star hotel.
Carlo
Carlo, 1-night trip
6/10 Good
Ingen gratis parkering - skønt lovet
Super beliggenhed med udsigt over floden Schelde. Noget slidt inventar: To revnede plasticstole og et ødelagt bord - ustabilt pga. løs bordplade. Ingen gratis parkering overfor skønt det stod på hjemmesiden - vi valgte hotellet, fordi det lå centralt med gratis parkering overfor (parkeringspladsen blev nedlagt i november).
Vi oplevede at blive låst ude, fordi koden til hoveddøren ikke virkede, hvilket var uheldigt fordi der ikke er reception med betjening. Jeg ringede til udlejeren og vi blev lukket ind efter 20 minutter af en ung mand sendt af udlejeren.
Der var en fin køkken-ø med kogeplader, vask og køleskab, men så lidt service, at kun morgenkaffe var en reel mulighed.
Vil vi komme igen? Helt sikkert - nu kender vi jo betingelserne ;-)
Jan
Jan, 5-night trip
8/10 Very good
Lekker rustig
Incheck tijd is vrij laat 15:00 maar ter plaatse kon ik eerder inchecken. Prachtige kamer, maar verder geen faciliteiten in het hotel.
Kees
Kees, 1-night trip
10/10 Exceptional
Tolles Hotel
Tolles Hotel mit genialen Zimmern und toller Aussicht. Lage ist sehr gut, man kann alles zu Fuß erreichen.
Sören
Sören, 1-night trip
10/10 Exceptional
Best location in a cool setting
Amazing smooth stay at the beet location in town
Philip
Philip, 7-night trip
8/10 Very good
Good overall
Good stay
Verified traveler
1-night trip
10/10 Exceptional
Belle découverte !
Bref et très agréable séjour. Accueil chaleureux, petit-déjeuner excellent et superbe vue sur l’Escaut. À refaire
Renaud
Renaud, 1-night trip
10/10 Exceptional
Loved it, went there to get engaged and all good
Scott
Scott, 2-night trip
10/10 Exceptional
tolle Wohnung, sehr schön eingerichtet, sehr gute Lage
Verified traveler
1-night trip
10/10 Exceptional
Really nice staff, excellent room and nice location
Jay
Jay, 1-night trip
8/10 Very good
Tolles Appartement coole Einrichtung sehr zentral mit der Sauberkeit der Küche und des Wohnzimmers waren wir nicht zufrieden
Verified traveler
2-night trip
10/10 Exceptional
The lady at the front desk was extremely helpful & polite, a credit to your hotel.
Location is good especially as there is a large, free car park 1 minutes walk away.
Ed
Ed, 1-night trip
10/10 Exceptional
Beautiful location with magnificent view
Beautiful location with an unique view over the canal. Close to Antwerp walking streets and shops. Friendly and helpful staff. Only thing that can be an issue is that the bathroom and restroom gives no privacy becuse of the glass walls and doors. But if you are an exhibitionist like me, it is perfect:)
We did not order breakfast, but got some free croissants on departure, which was a nice gesture.
Mia Blomberg
Mia Blomberg, 3-night trip
8/10 Very good
Nice enough though not finished well
We had a small room, (which was probably the cheapest) probably too small for the furniture that was in it. In general the recently refurbished building has been done to a high spec but the finishing has had very little thought to it. E.g:
The wardrobe in the room could only be opened using one door, the other door was held shut by the curtain rail and hence only half the wardrobe could be accessed.
The shower screen had two opening doors but only one can be opened due to the bathroom sink, no bother but seems crazy to spend the money on an opener only to find it can’t be opened.
There were no plugs near the bed, phones (I.e. alarm clocks) had to be plugged in across the room.
Aircon/heater only seemed to work during daytime
Positives:
fittings were of a high spec,
plenty of coffee
Dafydd
Dafydd, 1-night trip
8/10 Very good
Super locatie in meest trendy wijk van de stad
Perfecte locatie met recht tegenover gratis parking op de Scheldekaaien. Prachtig pand met moderne, smaakvolle maar relatief kleine kamers. Echter voldoende voor een persoon alleen of koppel.
Toegang is met codes dus je ziet eigenlijk niemand van het personeel wat ook niet echt een probleem is. Mensen zijn steeds per gsm bereikbaar indien nodig.
Ik had me een beetje laten verleiden door de foto’s van kamers met zicht op de Schelde omdat ik vorige keer ook zo’n kamer had. Tijdens de boeking zie je echter de foto’s van al de kamers en niet specifiek de kamer die ik boekte, dus ik was verrast dat ik een kamer had met zicht op de gebouwen achteraan. Op zich geen probleem omdat ik er weinig doorbracht en de achterkant is waarschijnlijk nog stiller dan de straatkant. Het zicht op de Schelde is echter vrij uniek dus volgende keer zal ik beter oppassen tijdens het boeken en toch een kamer met scheldezicht kiezen.
Tim
Tim, 2-night trip
10/10 Exceptional
Cool view, very good reachability, nice Restaurants nearby
draze
draze, 2-night trip
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