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Aparthotel

Crystal Suites Chez Helena

3.5 star property
Central aparthotel connected to the convention centre, within easy reach of Main Market Square

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Photo gallery for Crystal Suites Chez Helena

Daily buffet breakfast (PLN 40 per person) - Crystal Suites Chez Helena (Kraków)
1 bedroom, pillow-top beds, in-room safe, individually decorated - Crystal Suites Chez Helena (Kraków)
Terrace/patio - Crystal Suites Chez Helena (Kraków)
Terrace/patio - Crystal Suites Chez Helena (Kraków)
Private kitchenette - Crystal Suites Chez Helena (Kraków)
In the heart of Kraków City Centre, Crystal Suites Chez Helena is a haven for city explorers. Discover nearby Wawel Castle and Oskar Schindler Factory with multilingual staff at your service. Connect to in-room WiFi, unwind in the smoke-free premises, or plan your tour with ticket assistance.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Separate bedrooms
  • Kitchenette
  • Air conditioning
  • Laundry facilities
  • Lounge area

Main amenities (8)

  • 5 smoke-free apartments
  • Housekeeping (on request)
  • Breakfast available
  • Airport shuttle
  • Air conditioning
  • Front desk safe
  • Multilingual staff
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Kitchenette
  • Separate bedroom
  • Living room
  • Television

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, Patio

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Patio

Highlights

Patio
Garden
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Courtyard View

1 bedroom, pillow-top beds, in-room safe, individually decorated

Deluxe Room, Courtyard View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Penthouse, Kitchenette

Private kitchenette

Family Penthouse, Kitchenette

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

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About the area

Map
ul. Szeroka 14, Kraków, Lesser Poland, 31-053

What's nearby

  • Royal Road - 9 min walk - 0.8 km
  • Wawel Castle - 13 min walk - 1.1 km
  • Wawel Cathedral - 13 min walk - 1.1 km
  • Main Market Square - 17 min walk - 1.4 km
  • St. Mary's Basilica - 17 min walk - 1.4 km

Getting around

  • Kraków (KRK-John Paul II - Balice) - 27 min drive
  • Turowicza Station - 6 min drive
  • Kraków Plaszów Station - 12 min drive
  • Kraków Główny Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Klezmer-Hois - ‬1 min walk
  • ‪Gruba Buła - ‬3 min walk
  • ‪Hamsa - ‬1 min walk
  • ‪Szklanki - ‬2 min walk
  • ‪Ulica Krokodyli - ‬1 min walk

About this property

Crystal Suites Chez Helena

At Crystal Suites Chez Helena, you'll be within a 10-minute drive of Main Market Square and Wawel Castle. Bonuses such as washing machines, fridges and microwaves are in all apartments.

At a glance

DONE

Property size

    • 5 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 1:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Car not required

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed
  • High chair

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Electric kettle
  • Paper towels
  • Toaster
  • Coffee/tea maker
  • Freezer

Dining

  • Buffet breakfast available for a fee daily 8:00 AM–noon: PLN 40 for adults and PLN 40 for children
  • Dining table

Bedrooms

  • Pillow-top mattress
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall shower head
  • Hairdryer
  • Toilet paper
  • Free toiletries
  • Soap
  • Shampoo
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 26-inch LCD TV with satellite service
  • CD player

Laundry

  • Washing machine
  • Laundry detergent

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairwells
  • Hardwood flooring in room
  • No lifts
  • 1 steps to reach property
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Safe at front desk
  • In-room massages
  • Virtual front desk

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • Connected to a railway/underground station
  • Near the airport
  • In the city centre
  • In the entertainment district
  • In the historical district
  • Near outlet shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 rooms
  • 3 floors
  • 1 building
  • Individually decorated
  • Individually furnished

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 40 for adults and PLN 40 for children
  • Airport shuttle service is offered for an extra charge of PLN 129 per vehicle (one-way. Maximum occupancy 3)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Housekeeping is available for an extra charge and varies based on unit size

Children & extra beds

  • Airport shuttle service for children up to age 18 costs PLN 129 (one-way)

Policies

This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property is professionally cleaned.

Also known as

Crystal Suites Chez Helena Apartment Krakow
Crystal Suites Chez Helena Apartment
Crystal Suites Chez Helena Krakow
Crystal Suites Chez Helena
Crystal Suites Chez Helena Kraków
Crystal Suites Chez Helena Aparthotel
Crystal Suites Chez Helena Aparthotel Kraków

Frequently asked questions

Does Crystal Suites Chez Helena offer free cancellation for a full refund?

Yes, Crystal Suites Chez Helena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crystal Suites Chez Helena?

Sorry, pets aren't allowed.

Is parking offered on site at Crystal Suites Chez Helena?

Sorry, there's no on-site parking at Crystal Suites Chez Helena.

Is an airport shuttle service offered by Crystal Suites Chez Helena?

Yes, an airport shuttle is available. The charge is PLN 129 per vehicle one-way.

What are the check-in and check-out times at Crystal Suites Chez Helena?

You can check in starting at 1:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Does Crystal Suites Chez Helena have a kitchen or kitchenette?

Yes, there is a kitchenette, which also includes a stovetop, a fridge and a dishwasher.

What's the area around Crystal Suites Chez Helena like?

Crystal Suites Chez Helena is in Kraków City Centre, a short 16-minute walk from Main Market Square and 17 minutes' walk from Wawel Castle.

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