Great location convenient to everything. Large and comfortable rooms. Friendly staff.
Laurie
Laurie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Chris
Chris (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Deanna
Deanna (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 11 日
Susan
Susan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Victoria
Victoria (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 28 日
Get better keys!
Our keys kept malfunctioning. We had them replaced, only for them to stop working after the first use. A lady in the elevator had her keys replaced twice. This shouldn’t happen.
Also, when replenishing the room, guest services should refill the dispensers. We were out of hand soap and body lotion upon check-in.
Rasheida
Rasheida (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Close to Family
We travel to Mt Prospect often for family and recently discovered Hampton Inn located in Mt Prospect. We were very satisfied and based on our experience so far, it will be our lodging of choice going forward.
Cynthia
Cynthia (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 20 日
Terrible service
When we arrived, the man at the desk was very rude to me giving me attitude because i went through your service and not directly through the hotel itself. Then we arrive into our room and their was garbage wrappers on the floor and under bed. The coffee machine was broke, and our key didnt work. When i explained to the gentleman one of the keys didnt work. He gave me attitude and reset it, it still didnt work. At this point my husband told me just forget it, he clearly doesnt want to help us. Its a shame we took the kids here for Easter. The pool was dirty and freezing cold as well. Breakfast was only 4 items and the bagels and muffins were stale. Im not happy at all . Will never go back. Horrible experience
Kelly
Kelly (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 17 日
Lindsay
Lindsay (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 7 日
Jennifer
Jennifer (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 23 日
Location is great, rooms are large, and nice amenities, but the rooms are not very carefully cleaned (there were some smudges that may have been blood on our comforter among other noticeable cut corners in the housekeeping).
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 23 日
Paul
Paul (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 18 日
Amazing
Lori
Lori (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 13 日
Great Customer Service
Amazing
Lori
Lori (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 10 日
The front desk person was not helpful. Also why do I not get credit for staying at a Hilton when I book through Hotels.com? I am GOld with Hilton..guess I need to stop using Hotels.com
Gregory
Gregory (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 10 日
We are waiting to have our payment resolved. The hotel has not honored the Expedia price. They politely refunded me $16 but we were still overcharged $100.09
We have stayed at this hotel 3 times with family and always a different price for the same rooms.
John
John (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Patricia
Patricia (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 9 日
Recommend!
Had a one night stay while in town for a concert. Hotel was nice although a bit hard to navigate but that was mostly because of the Costco next door and we are out of towners. Room was clean. Concierge was nice.