My stay at this hotel was made exceptional by the outstanding reception staff. From the moment I arrived, they were incredibly helpful and friendly. I was greeted with an early check-in, which was a pleasant surprise since I hadn't originally booked for that time. They even went above and beyond to give me a room with a better view, which I really appreciated.
The rooms were great overall, although some aspects could use a little freshening up, like the walls. However, the comfort and cleanliness were top-notch. The pool area was a nice and quiet retreat, perfect for relaxing.
The only downside was that the pool didn't get sun all day, as it moved behind the buildings. Despite this, I still enjoyed my time there, and the exceptional service from the receptionists truly made my stay memorable.