Breakfast order not who first order who will first get even you order the same item
(we waiting long time but they give the local customer who order later than us)
super nice service. voluntary introduce the sights for us
it is right next to the church.
automatically upgraded us to a room with a balcony
真實旅客
1 晚行程
Expedia 真實旅客評價
4/10 一般
2017 年 10 月 3 日
Need to improve reservation problem
We have booked and paid in advance for the hotel room, but when we come to check in, the staff told us all the room are fulled, and the staff trying to hide the truth and keep telling us that we are offering you another room in another hotels, which is not in walking distance. We are straving and tired , and the street is full of people, and no taxi can be found. So, they jus take us there by a motorbike. The whole experience is not good.
We supposed to stay for 2 nights but when we arrived the hotel at 5pm. no room for us (we paid to expedia two months in advance)
They sent us to Impressive Hotel just a few steps away, and offered a free airport dropoff instead.
We are not happy to their arrangement and practices, although Impressive Hotel is the same grade, but the room is smaller, and we have a long wait in the lobby(30 mins+) for a clean and tidyup.
Vera
Expedia 真實旅客評價
8/10 很好
2015 年 9 月 22 日
A very good stay at Hanoi
Very Good service , Breakfest is perfect , Room is clean , Location is good . Good Good Good Good Good
Wing Hong
Hotels.com 真實旅客評價
4/10 一般
2013 年 6 月 30 日
地点满分。酒店条件很差,与Hotel上的房间图极之货不对版。
就在ST JOSEPH边上。但所谓酒店,其实就是国内一百几十的宾馆,条件很差。
carrie
Hotels.com 真實旅客評價
2/10 欠佳
2019 年 3 月 1 日
Des fraudeurs!
La réception nous ont informé que l'hôtel avait fait faillite et que nous devions repayer une 2ième fois. Établissement avec plusieurs noms au sein du même hôtel.
Alain
Alain (1 晚浪漫旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2018 年 11 月 22 日
真實旅客
1 晚行程
Expedia 真實旅客評價
2/10 欠佳
2018 年 11 月 19 日
We werden via een ander hotel in dit hotel geplaatst waar we vervolgens extra moesten betalen voor de kamer. Dit wouden we niet en werden daarom weer over geplaatst naar een andere kamer. Het personeel kon niet goed Engels en waren totaal niet vriendelijk. De kamers waren prima maar wel redelijk oud en een beetje vies.
J
J (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2018 年 11 月 19 日
Vithjaa
Vithjaa (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2018 年 11 月 16 日
Chambre au 4 ieme étage pas d’ascenseur. Peinture ecaillée sur le mur de la chambre. L’eau de la climatisation coule sur le plancher. Réel besoin de rénovation. Ne pas se fier à la photo.