The front desk person on the night shift was good and the day shift person was good as well the house people was excellent she was very helpful and knowledgeable thank you so much and I will return
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 27 日
Maria Florencia
Maria Florencia (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
All employees have excellent customer service, very friendly staff.
Daniel
Daniel (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 22 日
josivaldo
josivaldo (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 7 日
Phillipe
Phillipe (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 22 日
Ótima experiência!
Instalações confortáveis. Quarto amplo. Atendimento muito cordial. Café da manhã básico mas gostoso. Boa localização. Recomendo!
Luiza
Luiza (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Great friendly staff!
Jermaine
Jermaine (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 29 日
It was really nice staying here ! Everything was close. The room and bathroom were spacious.
Ianie
Ianie (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 28 日
luana
luana (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 28 日
The property is ok
Is hard to find tho
Is way overpriced for sure
The hut tub is old and not warm
Stuff was really friendly but then the lady asked me today why me and my child has a different last names and if I have the proof ( that was next day on our stay ) I was in shock .
真實旅客
1 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 28 日
Nisio Jose
Nisio Jose (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
We arrived around 9 am from the airport so our room wasn't ready yet. The reception desk allowed us to change and leave our bags with them so we can explore the city. They even carried our bags up to our room for us when our room was ready. The hotel was clean and rooftop patio has a wonderful view of the city. The included breakfast was a good portion and left us ready for the day. Would highly recommend this hotel!
Maria
Maria (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 13 日
Valeu a pena!
Atendeu bastante ao que precisávamos. Localização boa. Conforto na medida. Bom café da manhã. Não tenho nenhuma recomendação de melhoria!
BEATRIZ
BEATRIZ (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 11 日
Maravilhoso
Incrível! Atmosfera maravilhosa, localização top e atendimento perfeito
maria l
maria l (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Rodrigo Fernandez
Rodrigo Fernandez (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 4 日
Great stay
Friendly staff, good size rooms, excellent location, good breakfast
Marie
Marie (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
From beginning to end, our stay here was fantastic. The hotel arranged our transport from the hotel and we were made to feel very welcome as soon as we arrived. Our room was large, luxurious and clean with great AC and a fan. The location is in the centre of the Old Town and within walking distance to all the sites. The roof-top restaurant is lovely and a great place to watch the sun go down with a cold beer. But the best thing about this hotel is the staff - they are amazing!!! So friendly and helpful, they couldn't have been more accommodating, especially when I got ill on the second day. They helped my partner arrange a doctor and get medication, and then made me soup (even though it wasn't on the menu). All the staff were brilliant, but a special mention to Camilla for taking care of us so well. It was very much appreciated and we would have no hesitation recommending this hotel. We hope to return to Cartagena within the next couple of years and will definitely be booking again.
Steven
Steven (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 12 日
Wonderful
Excelente! Everything is great! So beautiful, clean! All the working people was very kind! The only thing that is good to know is that there is no elevator!
Cristiane
Cristiane (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 22 日
The staff is very attentive , clean and big rooms
Lucy
Lucy (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 29 日
Muy bien el hotel muy bien ubicado, muy bonito y cómodo
Alan Fernando
Alan Fernando (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 25 日
Hermoso lugar hermosa gente
Hernán
Hernán (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 24 日
Excelente!!
Todo muy agradable excepto el ruido en el pasillo. Muy buen servicio. DESAYUNO EXCELENTE. ESPECTACULAR LA HORA DE CHECK OUT!! Gracias excelente!!!
Consuelo
Consuelo (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 22 日
Perfect location
NICOLAS
NICOLAS (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 18 日
The Hotel Royal Cartagena is so conveniently located in a very good location to shop in stores and 5 mins walk to the mall. Most of all the staff here is so very friendly and helpful! The room is very clean even has Netflix. I couldn’t ask for a better place! So happy we chose here.