our 50th anniversary stay was amazing.Staff members were top notch. Pedro at the front counter was such a nice polite young man. Moved us to another suite when our room wasn't ready. Rooms, food , grounds were amazing. Most of all the staff in all departments were amazing. Riu is should be proud of them all.
Pat
Pat (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Tudo maravilhosamente perfeito !!!
Aldirene
Aldirene (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Alan
Alan (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 7 日
Emilio
Emilio (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 25 日
Maylene
Maylene (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 22 日
Antonio Jaime
Antonio Jaime (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Benjamin I
Benjamin I (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 19 日
Pas pour les européens
Nicolas
Nicolas (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 19 日
Hotel bom, mas precisam melhorar o atendimento
ANTONIO
ANTONIO (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 8 日
Excelente resort
Um dos melhores resorts que já me hospedei ! Ótima estrutura, festas animadas, ótimo atendimento na praia e piscina ! Atendimento geral muito bom desde a recepção até o último dia ! Facil acesso sem necessidade de reserva nos restaurantes temáticos ! Qualidade na comida e bebida geral ! Limpeza excelente e quartos super conservados ! Permite acessar outros Riu da rede de Cancún!
Marcelo K
Marcelo K (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 8 日
Generally all is ok, but the room is a little bit old- the door can’t lock properly sometimes, toilet keeps water running, shower water can’t drain properly. Call them times, can’t fix the problem, finally we have to fix the toilet ourselves, shower has to be left unfixed.