我可否免費取消Casona Terrace 飯店的預訂，並獲發全額退款？

可以。Casona Terrace 飯店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

Casona Terrace 飯店是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

Casona Terrace 飯店是否設有店內泊車位？

很抱歉，Casona Terrace 飯店不設店內泊車位。

Casona Terrace 飯店是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每輛車單程 PEN10。

Casona Terrace 飯店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：00:00。提早入住收取附加費 (因應供應情況而定)。退房時間為 12:00。延遲退房收取附加費 (因應供應情況而定)。住宿可提供零接觸登記入住與退房服務。

Casona Terrace 飯店店內與附近有什麼好玩？

Casona Terrace 飯店備有花園。

Casona Terrace 飯店的客房是否配備私人熱水浴缸？

是的，每間客房均配備浸缸。

Casona Terrace 飯店附近區域有何特色？

Casona Terrace 飯店位於歷史中心，短短 4 分鐘步程可到阿雷基帕武器廣場，4 分鐘步程即達阿雷基帕大教堂。

阿雷基帕Casona Terrace 飯店優惠

Q: Casona Terrace 飯店是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

Q: Casona Terrace 飯店的客房是否配備私人熱水浴缸？

是的，每間客房均配備浸缸。

10/10 完美

2023 年 6 月 30 日

I thought it was great. I went with a group and they had the rooms ready even before check in. Service was always there to help, it has a great view, and the hotel is very close to Plaza de Armas, so everything was very accessible. The beds were also very comfortable! Very great stay. I am sad I forget the name of the employee who helped us out, but an employee at the front desk specifically was fantastic.

Morgan (2 晚友伴旅程)

Expedia 真實旅客評價

8/10 很好

2022 年 8 月 10 日

Me gustó mucho el trato, la buena disposición del personal y la ubicación.

Susana (1 晚商務旅程)

Expedia 真實旅客評價

10/10 完美

2021 年 10 月 21 日

Exceptional customer service

CLEICE (1 晚浪漫旅程)

Expedia 真實旅客評價

4/10 一般

2017 年 1 月 11 日

Our family stayed there before and after New Year's Day and we would never stay there again

Expedia 真實旅客評價

8/10 很好

2016 年 12 月 27 日

Hotel in Arequipa near the plaza

Nice hotel with quiet courtyard after the bustle of the street. Security gate at the entrance. Great breakfast spread, fresh juices and eggs cooked to order. Helpful front desk personnel.

Expedia 真實旅客評價

2/10 欠佳

2016 年 9 月 11 日

Theft at Casona Terrace

We had several smal but valueable things stolen while our luggage was stored for 3 days. We would not recommend anyone to stay here.

Hotels.com 真實旅客評價

10/10 完美

2016 年 9 月 10 日

Excelente

Muy bueno todo. La atencion excelente y el hotel me encanto Lo recomiendo.

Hotels.com 真實旅客評價

6/10 不錯

2016 年 8 月 31 日

Avoid ground floor level.

I stayed at the ground floor level for a few nights before moving upstairs. Ground floor rooms don't have windows, a safe or a proper shower. Avoid those at all costs. The rooms upstairs are a lot nicer.

Expedia 真實旅客評價

8/10 很好

2016 年 8 月 30 日

The hotel is perfectly located one block away from Plaza de Armas. The room was small but nice and clean with all necessities. Really liked the hotel. Breakfast was okay, but I had better ones in Peru (Bread tasted old, limited choices, etc.)

Hotels.com 真實旅客評價

10/10 完美

2016 年 8 月 29 日

Un sitio donde llegar en Arequipa

Un hotel con una ubicación excelente a una cuadra y media de la plaza principal, museos, restaurantes. Muy tranquilo, la habitación muy cómoda y sobre todo la limpieza era a diario con cambio de sabanas, toallas.Buen desayuno buffet sin ser abundante pero con frutas, panes, jamón, huevos, quesos, zumos, café, etc. La atención del personas muy buena. Daniela es una señorita muy amable para atender al cliente y ayudarle en la solución de inconvenientes que se le presenten. Tenía un tour al Valle del Colca y me recogían a las 3: 30 a.m. y me dieron una bolsa que contenía un sandwiche, fruta y jugo para el camino. Definitivamente recomiendo este hotel y volveré a hospedarme en él cuando vuelva con mi hija a Arequipa. Gracias

Hotels.com 真實旅客評價

10/10 完美

2016 年 7 月 25 日

Hotels.com 真實旅客評價

6/10 不錯

2015 年 9 月 11 日

Más cuidado con la limpieza

En general bastante bien, sin embargo los días de mi estadía estaban puliendo el sillar de las paredes exteriores. Me parece muy bien que le den el respectivo cuidado, pero las habitaciones y las ventanas se llenaban de polvillo y el personal no lo limpió. Deberían tener más cuidado cuando realizan este tipo de remodelaciones, si un cuarto da justo a donde se están realizando los trabajos, personal de limpieza debería entrar a las habitaciones para verificar que el cuarto no haya quedado sucio.

Hotels.com 真實旅客評價

8/10 很好

2015 年 8 月 21 日

Muy agradable

El hotel es muy agradable.Solo le agregaria un frigobar en el cuarto y que dejen la llave de la puerta al balcon del cuarto,para poder disfrutarlo..

Hotels.com 真實旅客評價

10/10 完美

2015 年 8 月 10 日

The best hotel in arequipa

The hotel was the nices hotel in arequipa the staff were very nice and the service cleanes and very close to plaza de armas 1 block away

Expedia 真實旅客評價

8/10 很好

2015 年 7 月 15 日

Buen hotel, mal internet

Falta mejorar el internet que tienen, aunque el hotel la limpieza y todo es bueno

Expedia 真實旅客評價

8/10 很好

2015 年 5 月 22 日

Happy with our stay

Overall, we were happy with our stay at Casona Terrace. We were in Arequipa when there were some protests (okay, riots...) going on and the young man at Reception went above and beyond for us. When we couldn't leave for dinner, he found somewhere that was willing to deliver to us and opened up the breakfast room for us to eat. It was most appreciated after a bit of a harrowing trip into the city. The rooms were pleasant and comfortable, it was one of the better beds we had while in Peru. The courtyard is lovely and the upstairs terrace is a nice place to spend some time, as well. The location is very convenient to the main plaza, without being right on the square. The only issue is that the bathrooms are VERY small. Even I, at 5'2 almost didn't have room for my knees when I sat on the toilet. There's no counter space at all and no hooks for bath towels (there is one for a hand towel.)

Hotels.com 真實旅客評價

8/10 很好

2015 年 5 月 17 日

Our bus was running late because of the demonstrations, arrived at 0130, and had to wake up the on call staff (very small hotel) and he greeted us cheerfully, took us straight to our room, and let us register in the morning after the complimentary buffet.

Expedia 真實旅客評價

2/10 欠佳

2015 年 5 月 7 日

Um funcionário que estraga a experiência

Boa localização. O hotel estava em reforma. Então bem cedo já estava muito barulhento pela obra. Quarto bom, mas infelizmente a descrição aqui no hoteis.com era diferente da realidade. Foram atenciosos no check-in mas na hora do check-out foi estressante. Quase perdemos nosso ônibus por falha de comunicação.

Hotels.com 真實旅客評價

10/10 完美

2015 年 1 月 26 日

Muy Bueno!!!

A 1 cuadra de la plaza principal, habitaciones súper cómodas y muy buen desayuno. Mejoraría la señal wifi en las habitaciones. Excelente atención, nos dejaron ocupar la habitación a las 7 AM.

Hotels.com 真實旅客評價

10/10 完美

2014 年 10 月 28 日

Amabilidad y calidad

El hotel es hermoso, la ubicación es perfecta, el desayuno estuvo delicioso la atención del personal es increible. Muy muy recomendado

Hotels.com 真實旅客評價

8/10 很好

2014 年 10 月 7 日

Comfortable hotel

We arrived early after bussing from Cusco and expected to have to leave our bags there until check in time but the staff found us a room immediately and allowed us to get in very early. We appreciated being able to have a hot shower after the long bus trip. The room was very comfortable and clean as was the bathroom. There was a good size shower with good water pressure and reliable hot water. The hotel was a short stroll to the main plaza in Arequipa and we didn't have any problems with traffic noise during the night. We stayed two nights and after our stay we went on a tour of the Colca Canyon. The staff happily looked after our main bags while we were on the tour even though we were flying out the day we got back from the tour and weren't going to stay another night.

Expedia 真實旅客評價

10/10 完美

2014 年 8 月 22 日

close to must see sites

I would stay at this hotel again.

Hotels.com 真實旅客評價

8/10 很好

2014 年 8 月 7 日

Super beliggenhet, harde senger

Dette hotellet ligger perfekt plasert i forhold til Plaza de Armas Arq. Hotellet er greit. Bakgården er koselig og det er både heis og trapp opp de fire etg. Sengene er veldig harde. Personalet var hyggelig.

Hotels.com 真實旅客評價

6/10 不錯

2014 年 7 月 20 日

Nice view from terrace

Rooms were fine and service good. We were able to leave our luggage the hole day after checking out.

Hotels.com 真實旅客評價

6/10 不錯

2014 年 5 月 11 日

Nice

Hotel rooms were very nice and new, with enough space. Beds should be looked at for newer and softer mattresses. Wifi: had to log in every time phone went out, response was that this was the way it worked and that it was a pain. Breakfast was unfortunately not up to standards with any other hotel we stayed in. Food&fruit were out of date and smelled, toast already made(??), no eggs or anything available or crew to monitor. Coffee was hot water and bags, not the real coffee, most times water had run out. Tables not cleaned, staff was friendly but limited in their capabilities to assist. In the early morning we couldn't leave premises as no staff, finally after a while, he came and gate was opened. We wouldn't stay there again, but only for location. Also, they charged 35 soles for taxi when another staff member told us 22 soles max, to airport( which is what we paid on our return to Lima airport).

Hotels.com 真實旅客評價

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我可否免費取消Casona Terrace 飯店的預訂，並獲發全額退款？

Casona Terrace 飯店是否允許寵物入住？

Casona Terrace 飯店是否設有店內泊車位？

Casona Terrace 飯店是否有提供機場接駁車服務？

Casona Terrace 飯店的登記入住及退房時間為何？

Casona Terrace 飯店店內與附近有什麼好玩？

Casona Terrace 飯店的客房是否配備私人熱水浴缸？

Casona Terrace 飯店附近區域有何特色？

Casona Terrace 飯店的評價

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8.4/10

8.4/10

9.0/10