我可否免費取消沙姆沙伊赫克利奧帕特拉豪華度假村的預訂，並獲發全額退款？

可以。沙姆沙伊赫克利奧帕特拉豪華度假村在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

沙姆沙伊赫克利奧帕特拉豪華度假村是否設有泳池？

是的，此住宿設有5 個室外泳池及兒童泳池。

沙姆沙伊赫克利奧帕特拉豪華度假村是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

沙姆沙伊赫克利奧帕特拉豪華度假村是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

沙姆沙伊赫克利奧帕特拉豪華度假村是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每間客房單程 USD30。

沙姆沙伊赫克利奧帕特拉豪華度假村的登記入住及退房時間為何？

你可於 14:00 開始登記入住。退房時間為 12:00。延遲退房收取 USD45 附加費 (因應供應情況而定)。住宿可提供特快登記入住與退房服務，亦設零接觸登記入住與退房服務。

沙姆沙伊赫克利奧帕特拉豪華度假村是否附設娛樂場？

否，此度假村不設娛樂場，但西奈大賭場 (17 分鐘車程外) 就在附近。

沙姆沙伊赫克利奧帕特拉豪華度假村店內與附近有什麼好玩？

於溫暖的月份，歡迎暢玩浮潛等活動。店內其他休閒康樂節目包括健身班、排球及瑜伽班。你可在 5 個室外泳池中任選一個痛快暢泳，又或充分善用度假村的其他設施/服務，當中包括3 間酒吧及私人海灘等。沙姆沙伊赫克利奧帕特拉豪華度假村亦備有健身中心、SPA 服務、花園及附近室外泳池使用權。

沙姆沙伊赫克利奧帕特拉豪華度假村內或附近是否設有餐廳？

是的，店內有 4 間餐廳，坐擁室外用餐區、意大利菜及海洋景。

沙姆沙伊赫克利奧帕特拉豪華度假村是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院。

沙姆沙伊赫克利奧帕特拉豪華度假村附近區域有何特色？

沙姆沙伊赫克利奧帕特拉豪華度假村位於納卜格的海濱，短短 17 分鐘步程可到穆罕默德國家公園，13 分鐘步程即達雷哈納海灘。

沙姆沙伊赫沙姆沙伊赫克利奧帕特拉豪華度假村優惠

Q: 沙姆沙伊赫克利奧帕特拉豪華度假村是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

Q: 沙姆沙伊赫克利奧帕特拉豪華度假村是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

Q: 沙姆沙伊赫克利奧帕特拉豪華度假村是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院。

10/10 完美

2025 年 10 月 19 日

Güzel

Ergin (6 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 10 月 18 日

Ugo (3 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 7 月 26 日

Değerlendirme puanı gibi olmayan bir işletme

Otel ilk olarak rezervasyon yaptığım odayı değil başka odayı verdi ve benim yaptığım odanın dolu olduğunu söyledi.Tatilimin ikinci gününde resepsiyondaki görevliler ile yoğun tartışma yaşadım bunun sonucunda rezarvasyon yaptığım odaya geçebildim.Ben haricinde otelde tanıştığım birkaç kişiyede aynısı yapılmış ve onlara boş olan herhangi bir oda verilmiş.Resepsiyonda çalışan kişilerin gerçekten kötü bir üslupları var.Yemek çeşitleri ve lezzetleri iyi değil.Oda temizliği yeterli düzeydeydi

Orhun (7 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 22 日

Bästa hotellet!

Bästa hotellet i Sharm el Shejk - fantastisk service. Fint hotell med bra läge vid stranden och fantastisk personal,

Paulina (11 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 11 日

Hussien (9 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 7 月 8 日

Average or below average resort

Check in people need to get additional training on customer service. They were below average in terms of handling customers questions and concerns and they lacked the welcoming attitude. Beach is mediocre. Nothing special at all. Food is good. Pools are great. I wish I could say I’d go back. But that experience I had when I checked out and my family were standing waiting for our ride and no one even asked if we need help or offered to help carrying our bags left an extremely bad taste.

Mohamed (3 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 7 月 7 日

DILARA (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 6 月 12 日

ahmad (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 10 日

Amazing place to enjoy and stay during your relaxation

Kusay (3 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 4 月 24 日

Latisha (7 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 31 日

Beautifully designed and maintained. Plenty of amenities and space. Food options were varied and decent. A good value!

Gavin (3 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 19 日

Very beautiful resort. They have the best view.

Milad (3 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 17 日

Beautiful hotel, I loved every bit of it and my room was upgraded to a sea view room. Would definitely recommend.

1 晚行程

Hotels.com 真實旅客評價

6/10 不錯

2025 年 3 月 15 日

Mi é piaciuta la struttura con le sue piscine e l'atmosfera serale data dalle super illuminazioni. Il cibo l'ho trovato insoddisfacente, piatti artistici ma immangiabili e non si capisce fino a dove arriva l'all inclusive. Volevamo prenotare al ristorante Fellini italiano ma ci hanno detto che dovevamo pagare, stesso per il ristorante di pesce. Se dai mance ti accontentano e sono gentilissimi, se no spesso non ti ascoltano o ti dicono sì e non lo fanno. Anche l'animazione poca roba e non organizzata, passano spesso per venderti però massaggi escursioni o altro... Camera grande e pulita con tv con canali italiani e tutto il necessario. Comunque bella la struttura....

Denis (4 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 7 日

Experience overall was amazing

5 晚家庭旅程

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 5 日

Fantastic Stay at Cleopatra Luxury Resort – A True 5-Star Experience! Our recent stay at Cleopatra Luxury Resort in Sharm El Sheikh was nothing short of amazing! From the moment we arrived, we were greeted with warmth and hospitality that made us feel right at home. A special mention to Mohamed Sobhy at the front desk, who went out of his way to accommodate our large family, ensuring a smooth and hassle-free late check-out. His kindness and professionalism truly set the tone for our stay. The dining experience was exceptional, thanks to Mohamed, Shams, Ahmed, and Abdel from the restaurant. They provided top-notch service, always attentive to our needs, making sure that every meal was enjoyable and stress-free, especially for our large group. Their friendly and welcoming nature made us look forward to every meal. A huge shout-out to Mohamed Abdel Azeem from concierge, whose hospitality was beyond expectations. He always greeted us with a big smile and took care of our transportation to and from our villa as if we were family. His genuine kindness and eagerness to help made a lasting impression on us. The resort itself is stunning, with beautiful surroundings, excellent facilities, and a relaxing atmosphere. But what truly made our stay memorable was the incredible staff who went above and beyond to ensure we had a perfect holiday. Thank you, Cleopatra Luxury Resort, for an unforgettable experience. We can’t wait to return!

Abul (7 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 4 日

I like everything

Nabil (5 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 2 月 6 日

Decent

The hotel was nice and the front desk staff was friendly, however we felt a bit misled by the all inclusive we thought we'd get. The all inclusive only includes one restaurant out of many choices and there were restrictions on which alcohol and when we could get them. I would recommend this place with a good price but don't count on it being all inclusive like you would see elsewhere.

Henry (1 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 2 月 4 日

Absolutely loved this resort. Big, beautiful and amazing! I love the private beach. I booked a sea view room and it was an amazing view. Next time will book the “beach view” to be a bit closer to the beach!

Cleasia (3 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 1 月 25 日

ABDULRAUF (2 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 12 月 27 日

It was excellent value for money. Very pretty and relaxing, pool areas and beach area was beautiful. Staff was super attentive and nice. Food was just ok, but everything was really great overall.

Cynthia-Anne (2 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 12 月 25 日

Excellent hotel, would love to go back again!

Ayesha (7 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 12 月 19 日

Everything was very good exelent the only thing was the entertainments show very poor and very late had to improve more in the shows

Juan (8 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 12 月 17 日

December Holiday

Room was clean and tidy, staff were exceptional with nothing being too much for them, food was very nice with an excellent choice. 3 pools, 5 restaurants and bars with a kids club every day for families, a great place to come for a beach holiday to relax

Daniel (7 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2024 年 12 月 16 日

Levi (5 晚行程)

Expedia 真實旅客評價

沙姆沙伊赫克利奧帕特拉豪華度假村

Cleopatra Luxury Resort Sharm El Sheikh

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豪華客房, 花園景

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Superior Garden View

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Superior Room, Sea view

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豪華客房, 海景

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家庭公寓

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行政套房

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特級客房, 海濱

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