我可否免費取消佛羅倫斯景觀公寓的預訂，並獲發全額退款？

可以。佛羅倫斯景觀公寓在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

佛羅倫斯景觀公寓是否允許寵物入住？

是的，狗隻可免費入住，總共只限 1 隻，每隻寵物的重量上限為 10 公斤。

佛羅倫斯景觀公寓的登記入住及退房時間為何？

登記入住開始時間：14:00；登記入住結束時間：19:00。退房時間為 10:00。住宿可提供零接觸登記入住與退房服務。

佛羅倫斯景觀公寓的客房是否配備廚房或迷你廚房，讓旅客自理餐膳？

是的，每間客房均配備廚房，內有特濃咖啡機、廚具及雪櫃。

佛羅倫斯景觀公寓附近區域有何特色？

從佛羅倫斯景觀公寓出發，短短 19 分鐘步程可到Piazza di Santa Maria Novella 廣場，9 分鐘步程即達維奇奧宮 (Palazzo Vecchio)。

佛羅倫斯佛羅倫斯景觀公寓優惠

10/10 完美

2017 年 10 月 21 日

Chin I (1 晚友伴旅程)

Hotels.com 真實旅客評價

10/10 完美

2017 年 2 月 15 日

賓至如歸的飯店

房間大小.佈置.景觀及清潔度都很好。床很舒適，小孩各自也有自己的床。廚房很好用，餐具也都非常乾淨。我們入住3晚，提供一次打掃。客廳旁的餐桌，還附上桌巾，讓人有賓至如歸的感覺。距離車站走路約35分鐘，尚可接受。附近有一超市，還滿方便的。

Expedia 真實旅客評價

4/10 一般

2016 年 11 月 21 日

The hotel staff is dishonest

I booked a Deluxe Apartment for 4 people. It is supposed to be a 538 square feet apartment with 1 king bed and 2 single beds,a large living room or dinning room. But when my friend and I (2 adults) arrived, the receptionist was late for work and we have to wait outside for she to arrive and check us in. And she tried to sell us some tourist products like day tours. We did not take it. And we were then brought to an apartment that is exactly the same as Deluxe Apartment for 3 people on the website. The dinning room is very small, and it has 1 king bed, 1 sofa bed on the loft, and 1 bed stead under the sofa bed. The sofa bed and the bed stead are of different height that can not be made into one and are both less than 1 meter wide. It is not actually a bed and not comfortable at all. I spent a very tough night on the sofa bed. We argued the room is not what we booked. But the receptionist claimed that they have 8 apartments, the order from Expedia does not guarantee the exact same room showed on the website, and the room she gave us is a 4 people apartment. And she claimed there is no other apartment left. So we had to take the only one. While it is the 3 people apartment no doubt. After the journey, I write to expedia, and the staff also recognise that the room we stayed (which I took photo) is NOT the one I booked. But the hotel just refuse to admit their mistake or to refund. The hotel staff is really dishonest and she has made the hotel a place people will not come back.

Expedia 真實旅客評價

10/10 完美

2016 年 2 月 9 日

酒店地理位置好，步行去乌菲兹美术馆。房间景观很好，窗外是阿诺河。房间干净，舒适，空间较大。在这个公寓酒店住了三个晚上，感觉很好，如果再到佛罗伦萨，还会选择住在这里。

Hotels.com 真實旅客評價

10/10 完美

2015 年 7 月 20 日

amazing view and space

nice view, very big space, well equipment

Hotels.com 真實旅客評價

10/10 完美

2014 年 9 月 30 日

Great

It's a wonderful hotel.

Hotels.com 真實旅客評價

10/10 完美

2020 年 9 月 13 日

2 晚家庭旅程

Hotels.com 真實旅客評價

8/10 很好

2019 年 11 月 30 日

Marco (1 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2019 年 11 月 3 日

Servizio carente

ottima locations molto centrale ma lontana dal caos. Appartamento pulito. La vista un po’ da ricercare sporgendosi dalla finestra. Scadente la fornitura in cucina dove impossibile preprare pranzo o cena per mancanza di pentole ed accessori. Meno fortunati i nostri amici nella camera belvedere dove a parte l’assenza di vista si è’ aggiunta doccia senza vetro o ogni protezione e scarse stoviglie.il personale alla reception cordiale ma con orari molto limitati. Wi-Fi non funzionante , una volta notificato nulla è’ stato fatto per risolvere i problema.

2 晚家庭旅程

Hotels.com 真實旅客評價

10/10 完美

2019 年 10 月 21 日

buena ubicacion, en pleno centro con vistas al rio, amplio y muy bonito.

3 晚浪漫旅程

Expedia 真實旅客評價

10/10 完美

2019 年 10 月 13 日

Fantastic property with stunning views. Staff is excellent and helpful. Will stay here again, it was great. Walking distance to everything.

1 晚浪漫旅程

Travelocity 真實旅客評價

10/10 完美

2019 年 9 月 16 日

Check in was confusing. The instruction should be clear that you are required to pick up keys on a different street that is walking distance from the apartment itself. That was a minor hiccup but not terrible to ruin our experience. Once we entered the room the VIEW is gorgeous and is also conveniently located near everything. Also, the WiFi was never able to connect to our phones and the property could not figure out the reason.

ElizabethC (2 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2019 年 5 月 27 日

Check in was terrible. You need to call the hotel (roaming) in order to get the keys. Address is wrong and need to pick up the keys in an office nearby (yes, walking with the luggage in Florence streets). Even though the manager is helpful and friendly the process needs improvement. The view from the apartments is very nice and is also conveniently located near everything. AC was not working properly the first night. I sent an email (never replied) but they came to fix it next morning after a terrible night. Or maybe it was just too hot before we came in. Check out is at 10 am. They told us we could leave luggage somewhere (I didn’t understand where) and tried contacting them on the Expedia phone number that’s not working. So we had to carry our luggage all day before leaving to the airport.

Patty (3 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2019 年 5 月 27 日

Appartement trés bien situé, propre dans l'ensemble mais peut mieux faire dans la cuisine. Le Wi-Fi ne fonctionnait pas quand nous sommes arrivés mais la personne qui nous a accueilli a fait le nécéssaire. (Il aura fallu 2 jours tout de même)

Christian (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 5 月 11 日

Highly recommend

We thoroughly enjoyed our stay here! The apartment was beautiful with amazing views of the river and the city! The owners were very friendly and accommodating. Great location too!

Cheri (1 晚友伴旅程)

Hotels.com 真實旅客評價

8/10 很好

2019 年 5 月 4 日

sandra (3 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2019 年 4 月 2 日

The view was to die for. There was no HSKp service .

2 晚家庭旅程

Expedia 真實旅客評價

10/10 完美

2019 年 3 月 15 日

1 晚行程

Expedia 真實旅客評價

8/10 很好

2018 年 12 月 8 日

1 晚行程

Orbitz 真實旅客評價

2/10 欠佳

2018 年 11 月 28 日

7 晚行程

Expedia 真實旅客評價

8/10 很好

2018 年 11 月 1 日

FLORENCE VIEUX: ME ENCANTO Y MONICA GENIA

Marilyn Raquel (5 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2018 年 10 月 31 日

Our place at The Florence View Apartments was great for our first visit to Italy. We spent 15 nights there, and it was terrific to have everything within walking distance. Monica was attentive and provided some wonderful tips and suggestions for making the most of our time there, from resturants to markets to museums. We had the room with a balcony, which was a must-have for me. The king-sized bed was comfy, the bath towels were plush, and we were able to use the washer/dryer...usually we dried our clothes on a rack on the balcony -- very traditionally Italian! We had just a few mosquitos, but not more than we'd expect, being right next to the Arno River. Screens on the windows would help, but on looking around Florence and surrounding towns, people don't seem to use window screens in Italy. Some people might think the wifi was a little slow, but we live in the country so are used to spotty or slow internet connections. The building itself feels super-safe with three codes needed to get into the rental hallway, and then of course a key to each appartment. If you are arriving from a long flight or have much luggage, you might consider taking a taxi from the airport (about 25-30 Euro). We took the shuttle bus from the airport to the Central Train Station (6 Euro each) and then walked with backpacks to-and-along the Arno River...it was a pretty hot day, and we were whipped once we finally checked in. Don't try to walk it with roller-suitcases...cobblestones are tough on those!

15 晚行程

Expedia 真實旅客評價

10/10 完美

2018 年 10 月 19 日

Tour of Italy

Great apartment, great price, great location. No roof top dining at this location and no washer dryer. Would definitely stay here again.

Jill (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2018 年 9 月 24 日

Florence on the river

Our host was invaluable in reference to her suggestions and guidance with our stay in Florence. She was gracious, courteous and kind. The apartment was first class.

Stephen (2 晚浪漫旅程)

Hotels.com 真實旅客評價

8/10 很好

2018 年 9 月 23 日

Once we were able to check in at 2pm, it went well. It was a hot day and we arrived at 1:40. We called and were given the code to the building so we could at least get out of the heat, which we were grateful for. The place is very secure with codes and keys to get to your room. Bus #23 stops right in front of the building, from the train station. We stayed in the Deluxe apartment, which was spacious and has the “classic European” feel. We had a fantastic view out the front and back of Piazza Michelangelo and the bell tower. There is one tiny community washer/dryer combo in a different room outside the apartments which we thankfully got to first since we were completely out of clean clothes. The dryer was not efficient at drying, on the express setting at least. There are racks you can take to your room for drying. Our only complaints: 1) You trade the amazing views for the street noise at night. Before going to bed it was amazing to hear the live music up on the hill. Not so much once you go to bed and it continues until midnight, as well as the sirens and anything else going on below you. 2) The windows only had sheer white curtains so all light pours in throughout the night. I felt like it was dawn every time I woke up during the night and saw how bright it was. If light and noise don’t bother you then neither if these will be an issue.

Ashelle (2 晚行程)

Expedia 真實旅客評價

佛羅倫斯景觀公寓

Florence View Apartments

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常見問題

我可否免費取消佛羅倫斯景觀公寓的預訂，並獲發全額退款？

佛羅倫斯景觀公寓是否允許寵物入住？

佛羅倫斯景觀公寓的登記入住及退房時間為何？

佛羅倫斯景觀公寓的客房是否配備廚房或迷你廚房，讓旅客自理餐膳？

佛羅倫斯景觀公寓附近區域有何特色？

評價

佛羅倫斯景觀公寓的評價

優異

9.2

9.4

8.6

8.8

評價

10/10 完美

Chin I

10/10 完美

賓至如歸的飯店

真實旅客

4/10 一般

The hotel staff is dishonest

真實旅客

10/10 完美