Nous n’avons malheureusement pas pu séjourner dans cet hôtel. Notre vol atterrissant à Heathrow vendredi dernier, l’aéroport était fermé toute la journée donc pas possible pour nous de voyager.
Nous avons demandé à l’hôtel de comprendre notre désarroi et de faire un geste, nous proposer par exemple de régler une nuit sur les 2. Nous avons eu une fin de non recevoir, très décevant.
Pour information, notre loueur de voiture, Rent a car, au vu de cette circonstance exceptionnelle nous a remboursé totalement notre location, alors que l’annulation gratuite n’était plus possible. Donc, quand on veut , on peut!!
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 20 日
Rajesh
Rajesh (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 16 日
Take your own shampoo!
A lovely hotel with great staff, who are a credit to the hotel. The room was nice and although i personally found the bed too soft, my partner slept well.
The coffee machine in the reception area was a nice touch.
The only negative really is the price of the food in the restaurant - £20 for cauliflower on some mash potato with a bit of veg is steep to say the least. Although we obviously could have found somewhere else to eat, after a long drive and day out, we just wanted to relax. I think if they lower their prices then they may have more customers in their restaurant.
Finally, there is no separate shampoo/conditioner in the bathroom - its body wash and shampoo combined. So perhaps take your own shampoo.
That said, i would stay again and would recommend this hotel. Next time i would just eat out.
Diane
Diane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 5 日
Julie
Julie (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 25 日
Theodoros
Theodoros (14 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 14 日
Good service and comfortable room.
Very welcoming and excellent service. Large comfortable room and lovely meals. I slept well and will use again when I'm next visiting the area.
Kim
Kim (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 6 日
Fabio
Fabio (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 25 日
Felt spacious and relaxing. Out of town so that was settling.
Marian
Marian (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 19 日
Julie
Julie (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 16 日
Sivambigai
Sivambigai (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 4 日
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 2 日
Great stay!
Wondefully friendly staff and a nice peaceful stay.
Sophie
Sophie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 30 日
Georgia
Georgia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 6 日
Theodoros
Theodoros (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 6 日
The property was quaint and well maintained. The room was big enough for us and was well equipped for our needs.
Alison
Alison (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 28 日
Great place to stay
My stay was lovely, The staff in the hotel were exceptional, they could not do enough to help and make the stay the best it could be.
In particular there was young man on in the evenings (Didn't catch his name) and a lady in the mornings (Also didn't catch her name) but they were amazing.
Everyone was polite, and friendly, and made the stay fabulous.
My room was quaint, but very clean and tidy, could not have asked for more.
Elizabeth Ann
Elizabeth Ann (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 28 日
Fabulous hotel
The staff at the Moonraker are fabulous. They are so considerate and welcoming. Nothing is too much trouble for them and the calm relaxed atmosphere is lovely.
The food is also fantastic.
Pauline
Pauline (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 11 月 17 日
It wa nice place , the room smell of damp a bit but is a very old place
nieves
nieves (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 12 日
It was like home from home , really comfortable bed and the decor was stunning . Spacious rooms . Wonderful staff , great standards all round . We will definitely return 😊
Jon
Jon (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 11 月 8 日
Julie
Julie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 11 月 8 日
A pleasant stay in a welcoming place.
We met up with other members of our family who live in different parts of the UK. Although concerned we might be cold, in fact we were quite comfortable. The bed and pillows were comfortable and the room a good size. We didn’t ask for a ground floor room but were happy to see one had been allocated as my wife has issues with stairs.
We only booked the room and then added the evening meal. We are still getting over the shock , just shy of £100 for two meals and that was with 10% discount!. We didn’t qualify for resident prices as we only ate in on one night.
Bernard
Bernard (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 6 日
This is one of my favorite places to stay with beautiful understated grounds and gardens, stone walls, replete with history, privacy, quiet, amazingly accommodating and friendly staff, excellent service, always clean rooms. Above and beyond. Thank you again! I hope to return and to educate myself more in the history of the place over the years and the wonderful stories contained within its walls.