Overall the hotel and sevices are nice. But food we had real issues with. We even spoke with chefs but after a while iit felt llke we jjst complained. Most of the foods is for meat eaters and even tbe indian restaurant only has 3 items on menus. We evnd spoke to main manager. I can write alot herer but just know you will struggle. We pay soo much money and walk away feelings like it was not holiday. Food is one of the main elements of hotels. Be warned
J
J (7 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月18日
Great hotel, facilities & staff
Hotel looked very nice and modern. Facilities were great and staff service was also good. The main pool and adults pool were great.
The bars were very nice and good drinks selection. The choice was vaste to have drinks at night as all the bars had a different theme. The reason for 3 stars is the food which was a real let down for the whole stay, from the buffet lunch to dinner. Also tried the Italian and Mongolian a la carte and they were just very average, nothing mesmerising about the food.
Ahmed
Ahmed (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
Coco
Coco (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
The hotel is massive
The room is spacious and clean
Food is really good
Staff are very polite and well-trained. The only thing that is really more related to culture rather than a specific issue is that whenever you ask a staffer about anything they make it the most inaccessible impossible thing ever.
heba
heba (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月5日
Everything here was great! Staff amazing! Food options amazing! Entertainment amazing! Customer service amazing!Housekeeping amazing! Overall amazing stay! Thank you! Will definitely visit again!
Erica
Erica (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月11日
Great hospitality
Staff were very friendly and very helpful, recommended
Jassem
Jassem (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月10日
Exceptional!
Staff was very welcoming and had exceptional customer service. Hotel is beautiful with many things to do would definitely book again!
Jason
Jason (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月24日
Nikki
Nikki (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月10日
Tremalkumar Mahendra
Tremalkumar Mahendra (7 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年7月2日
hosai
hosai (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月22日
Very nice location, staff so polite and helpful
Breakfast and dinne are 9/10 lunch 6/10
John
John (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月14日
Un vero 5 stelle
Hotel bellissimo, servizio eccellente . La nostra camera con accesso diretto in piscina aveva tutti i confort necessari .
Bellissima la barriera corallina con accesso dal pontile . Bravissimi tutti i ragazzi dalla reception ai ristoranti ai bar e al servizio in camera .
Per quanto riguarda i ristoranti ce ne per tutti i gusti sempre con il prezzo all inclusive si puo cenare alla carta in ben 6 ristoranti a tema indiano, grill, italiano, egiziano e sushi a volonta.
Per gli italiani quasi tutti riescono a parlare in italiano all interno del resort .
Giuseppe
Giuseppe (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月9日
Séjours au TOP
Hôtel exceptionnel que nous avons beaucoup apprécié !
Tout le staff de l'hôtel est au petit soin et fait en sorte que votre séjour se passe bien.
Un large choix de plats au restaurant buffet que cela soit au petit déjeuner, déjeuner ou diner.
Un des meilleurs hôtel que nous ayons fait.
Mention particulière au Chef ARABIY et ses équipes pour tout leur travail en cuisine !
Richard
Richard (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月9日
Sabrina Anita
Sabrina Anita (13 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月22日
Lucy-Ann
Lucy-Ann (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年5月22日
Lovely resort on the sea. Beautiful pools and many activities going on. Staff is kind and eager to help. Many choices for dining. Breakfast buffet has EVERYTHING you could possibly want!
My reasons for 4 stars instead of 5 are as follows: 1. The lighting in the bathroom was dim and it was difficult to see adequately to put on make up. As bright as it is in Egypt in the day, I couldn't find a spot in room to see properly in the mirror! 2. Housekeeping made pretty decorations with rose petals on the beds but the pillow and bedding had some hairs and a piece of food on the second night, which makes me think maybe they didn't wash hands or change gloves between cleaning rooms. 3. The pool and beach close WAY too early! It is still hot at 6 pm and swimming in the beautiful pools and ocean should be available!
Kristin
Kristin (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年5月15日
Jinmei
Jinmei (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月1日
I loved my stay here! Staff was so kind and friendly. Zeyad was a huge help to me also, he made our stay even better. He ensured we was welcomed and helped even when i left the hotel. I couldn’t be more grateful honestly. Not one fault at all. i cannot be happier with my stay and will be going back! Do not hesitate to book this hotel it’s amazing and beautiful. And the staff members are so kind.
hibo
hibo (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月29日
Patrick
Patrick (10 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月3日
Wonderful hotel
Surpassed all of our expectations, absolutely wonderful hotel with amazing staff. We can’t wait to come back!
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年3月29日
All inclusive, lots of pool, staff very friendly and overall a good value for the money
Moritz
Moritz (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月9日
Loved this hotel, staff are amazingly attentive, it’s clean and a fab selection of food choice
Shame about the amount of Russians there who were rude and obnoxious
maggie
maggie (10 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年3月4日
Dimitri Alessandro
Dimitri Alessandro (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年2月29日
Bel établissement, équipement pour les enfants vieillisants. C’est dommage. On avait une chambre du Posh Club, et les informations qu’on nous donnait étaient contradictoires quant aux privilèges qui vont avec. Le personnel ne se transmet pas les infos, donc problème d’organisation.