The reception desk person (forgot her name) was very helpful and spoke English well.
John
John (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月24日
This hotel has an excellent location and very friendly staff. Unfortunately our room was VERY small, especially for the high price that we paid. I would not stay there again.
John
John (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月21日
Customer service was the positive about staying at this hotel. Unfortunately the photos of the rooms were not accurate. Quite a basic plain room which was missing essentials such as a box of tissues, while the layout in the bathroom was not functional. There were two occasions when your towel falls off the rack it will land in the toilet bowl.
Natasha
Natasha (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月18日
JONATHAN
JONATHAN (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月15日
Compared to other hotels I stayed during this trip in Venice, Florenece and London this is very average. No breakfast included, the smell of the hotel is old..we stayed in the room next to the reception and it is extremely noise. I had to say the staff very attentive, moreover the lady from Ukraine, very helpful and attentive!
Luis
Luis (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
francisca E
francisca E (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
Claudia
Claudia (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月30日
Irfan
Irfan (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月25日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Ótimo hotel, muito bem localizado, fácil acesso a todas as regiões. Recomendo!
LUCAS
LUCAS (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月12日
The rooms do not look as advertised. Plus the room is in serious need of renovations and proper updates. The showers had mold and the lack of daylight just feels depressing. The one good thing they have going for them is the great welcoming service we received from Cristina in the front desk. If it wasn’t for her help this hotel would have been a complete disaster. Not to mention they still use actual keys for the rooms.
Cristian
Cristian (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
ANNA FLÁVIA
ANNA FLÁVIA (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月5日
Property had good location, however our room was very dirty and our room had mold. It was very damp and moist. Would not stay here again, luckily we only stayed one night.
CRAIG
CRAIG (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月19日
Nice hotel, nice facilities, nice staff, just a little far from areas of interest
Juan Carlos
Juan Carlos (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月10日
3 night stay
3 night stay in the heart of Rome. We could walk to the Coloseum, Spanish Steps and many nearby restaurants.
Diane
Diane (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年10月11日
Excellent location, a close walk to all major attractions. The staff, especially Leo, are incredibly helpful and friendly, with lots of good tips.
Sohrab
Sohrab (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023年5月20日
We stayed 2 nights and we enjoyed our stay. Big room and bathroom with a view to the Palace. It was very clean and neat. The staff was lovely and very helpful. The property has an elevator.
The only thing that was uncomfortable that it wasn’t sound proof and our room was next to the front desk, so we can hear everything outside and vice versa.
Aya
Expedia 真實旅客評價
10/10 完美
2023年2月26日
Clean and amazing customer service!
Our stay was wonderful. Great service and assistance upon our late arrival. Leo helped us find good food and even found us a hotel to stay at to finish our trip. He was always happy to help with all our needs! The room was very clean.
Jennifer
Jennifer (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年10月20日
Excellent rooms with good baths and terrific service. The desk staff was very efficient and helpful.