Avoid Waiheke Island Resort! Had a terrible experience where our room was completely not clean even when first checked-in! Dirty and unprepared, bedsheet unmade, towels all over toilet, used coffee cup in kitchen. Staff were unhelpful with insufficient follow-ups, even hanging up on us. They moved us to a worse room without the view we paid for to settle and couldn't reach them anymore to assist luggage up and down the stairs changing over rooms. No follow-up or proper apology, hair still spot on “cleaned” bedsheet. Don't waste your time and money here!
Oi Ying
Oi Ying (1 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2015 年 3 月 7 日
cui
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Loved!
Lovely! Such beautiful grounds and loved the views from the lobby, pool, and villas. Loved that it was right off the bus stop too. Felt very quaint and private. Would definitely stay here again!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Cass
Cass (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 10 日
Two day stay
This place looked amazing online but in reality it is extremely run down, not well kept and in need of some serious repairs and maintenance.
MA
MA (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Great view
Great location, old but refurbished and very clean. Shower pressure was great despite from on site water tank on an island with scarce water supply. Swimming pool small but deep so great for cooling down and underwater swimming.
Grant
Grant (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 9 日
Margaretha
Margaretha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 8 日
Virpi
Virpi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 4 日
Great facilities and stunning views
Really enjoyed our stay, received a warm welcome with complimentary glass of bubbles at the bar. Unit was modern, spacious and clean. Had a nice patio with a sea view. Loved having the option to use the pool and a restaurant on site, which is rare in Waiheke. Food was amazing and staff really lovely. Will definitely book again.
Kathy
Kathy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 24 日
Hieno lokaatio ja Villa oli erittäin toimiva
Antti
Antti (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 17 日
Daniel
Daniel (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 3 日
Was told we needed to pay a $25 late check out fee at 11am. Thought this was unnecessary and spoilt an otherwise pleasant experience. Staff could simply have reminded us at 10am that we needed to check out by 10am instead of waiting until 11am and then telling us about the charge.
Neil
Neil (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 2 日
Jamie
Jamie (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 1 日
Amazing service
Pulkit
Pulkit (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 28 日
Georgie
Georgie (1 晚行程)
Wotif 真實旅客評價
8/10 很好
2024 年 12 月 27 日
A lovely location with views.
Comfortable studio with everything you need for 3 days.
Not ideal to be downstairs as guests on the floor above walk & drag chairs over the floor so noisy.!
Reception never answer their phone so hard to get any communication unless close to reception area .
The bed was comfortable enough.Pillows can be improved on . It’s very steep on the stairs between the units so a little difficult with heavy bags…
I would stay here again on an upper floor. Very handy to Palm beach & Arcadia & store.
Carole
Carole (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 27 日
It was durjng public holiday but no restaurant, pool bar open for guests staying. Spa pool needs to be cleaned.
Rebecca
Rebecca (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 23 日
Awesome place!
Stumbled upon this and couldn't have picked a better spot. Beautiful grounds and amazing food on site! The hotel is up on a hill but within walking distance to a beach 10 minutes away. We also rented e-bikes on site to travel around the island.
Lindsay
Lindsay (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 23 日
Denise
Denise (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 9 日
Great location and resort but frustrating we couldn’t get the casting to work on the TV despite staff telling us it was working! Hilly location and very limited parking. Disappointing housekeeping only came every second day. The whole purpose of holidaying is not making my bed. Would stay again tho.