The staff didn't clean the room during my stay. When I registered on 3rd Sept, the staff explicitly told me that the parking fee will be effective on 4th Sept. But when returned to the hotel at 6 :30 pm on 4th Sept, I found the car park was full and nobody answered the door or my call. It was only until I made the complaint in the morning, the staff then gave me the R28 parking label. And the worst thing was when I said to her that she should only charge the parking fee for two day, the staff blatently denied that she ever said to me the 4th Sept was free.
I definitely will not visit this hotel and tell everyone that know about my unhappy experience
真實旅客
4 晚行程
10/10
酒店位置好!有私人泊車位!
自助早餐 員工服務十分有善 值得推薦!
真實旅客
6/10
Michael
3 晚行程
6/10
KA PO
1 晚行程
8/10
The hotel is well located. I stayed in the annexe room at the rear of the building accessed through a small yard at the back. Recently decorated the room was clean, warm and surprisingly quiet. Bed was very comfortable, and a very spacious bathroom with nice thick towels. My only criticism would be that there is a strong smell of new carpet in the bedroom
PAUL
1 晚商務旅程
6/10
Room was small. The shower was an add on in the room. Door didn’t shut, toilet was cold and the bed was extremely hard, instructions to get in were not great stood on the door waiting for 10 mins
Megan
2 晚行程
8/10
Terance
3 晚行程
6/10
rebecca
2 晚行程
10/10
Clean and tidy. Easy access to and from city centre by bus.
Terance
2 晚家庭旅程
10/10
Jared
1 晚行程
2/10
Ezra
1 晚行程
6/10
Benny
2 晚行程
6/10
Good for an overnight stay if you’re attending an event,clean enough and in a quiet area
Gerard
1 晚浪漫旅程
2/10
on check in if you can call it that. phoning a mobile number to gain access to follow instructions to gain entry, as a sole person i felt utterly unsafe staying here, after five minutes in the room i could not stay there. i returned home by train cutting my two day break to a end. its more like a half way house or hostel, should be removed as a b&b. disgrace.
Tracey
1 晚行程
10/10
After reading some of the negative reviews we were very pleasantly surprised. Staff were helpful and attentive and actually went above and beyond. Overall the property is a little dated and and in one of our rooms the tv wasn't working properly and in another the the lightbulbs needed replacing but it's clean, the beds are comfy and it's close to town. Would definitely stay here again.
Alison
1 晚家庭旅程
8/10
We enjoyed our stay at the Diamond Villa hotel, for our weekend in York
The room we stayed in was clean, although for the 3 of us we found it was a little difficult to move around, however we managed.
Thank-you for having us
Ellie
1 晚友伴旅程
8/10
Torbjørn
2 晚行程
10/10
Very handy within walking distance of york centre
Hodie
1 晚行程
4/10
Basic as it gets, no towels provided, no staff on site, you need a degree to get through security locks, strong smell of cigarette smoke.
Plus side: Close to York Minster and the hospital. Nuff said, line drawn and will not be revisiting.
Carl
1 晚商務旅程
8/10
I was staying in the property for four nights, spending most days sightseeing. For a double room it was a bit cramped, but for a single traveller on a tight budget perfectly sufficient. The room was equipped with an electric kettle and a mini-fridge, which was convenient for a few day stay. The room also contained a well-stocked toilet (which however needs a hook for a towel) and a shower cabin opening to a room - not what I expected but not really a problem (if you can figure out how to set water temperature). I found opening the front and room doors with a card very practical and easy. Property is in general quiet, but other guests can be heard. Most of York attractions are located within 20-30 minutes walk from the property and personally I found no need for public transport in this town, I happily hiked all over it. And a tip for future guests: on your way to York Minster you will pass Aly's Bakery: their San Sebastian cheesecake is heavenly, not to be missed!
Zuzanna
4 晚行程
8/10
The property is okay but a little bit old. The cleaning is in the UK standard. The place is 20 min from the city centre in a quiet and safe area.
Irma
2 晚行程
10/10
Very nice room short walk into town center very polite and help staff definitely book again
Mark
2 晚行程
4/10
Minging room to be honest
Staines on walls .. wall paper hanging off
All chrome rusty
Shower door covered in grime on seals
Whole place had a wierd smell and extractor fan rattled all night.
Avoid