Room was dirty with bad smell. After changing room on 2nd day, it's OK but room was smaller than the size I booked, so requested changing again. This final room I used was bigger, but water pressure at washing basin was too small and no hot water supply. Quilt cover was dirty with stain. Staff was very efficient to fix these problems. However, there were still many insects in the room. Overall, this was structural problem so would suggest renovation of all rooms. Slippers
were provided only upon request. In summary, it's hotel structural problem but the staff here is excellent !
WanYi
WanYi (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月19日
Fint ophold i den gamle bydel
Fint ophold midt i byen, dog er der ikke særlig støjvenligt på værelset. Dog er personalet super venlige og hjælpsomme, samt et dejligt stort værelse og god morgenmad.
Kevin
Kevin (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月2日
SEONGMIN
SEONGMIN (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月17日
We had a pleasant stay here. The staffs were friendly and helpful. It's in walking distance to West Lake on one side and Dong Xuan market on the other side. The hotel is dated, but the rooms are spacious compared to other hotels in the Old Quarter. Two negatives would be the very limited breakfast selections and the hot water was scolding hot. There's a potential for children to get burn by the hot water if you are not careful.
SON
SON (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月28日
Next level service with a smile, always helpful and with excellent english. Be charmed by the lovely girls at the reception area, and really by all the staff.
Allan
Allan (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月8日
Tout était bien : propreté, emplacement et gentillesse du personnel.petit déjeuner ok
geraud
geraud (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月24日
Great
Jad a great room on 8th floor with views over city. Loads of space in the room and spotlessly clean. Staff were lovely. Highly recommend
Aisling
Aisling (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月19日
Great location, great breakfast and lovely staff!
Susan
Susan (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年3月3日
The hotel is clean, staffs are very friendly, location is excellent.
Erhua
Erhua (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年3月1日
Nice hotel very good location friendly staff and very helpful
Joanne
Joanne (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年2月28日
Staff was very professional, nice and attentive. Nice lobby, and room was lovely. Breakfast ok. Would definitely stay again!
Barbara
Expedia 真實旅客評價
10/10 完美
2024年2月6日
Fantastic Staff !
Brian
Brian (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年1月29日
Robert
Robert (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月19日
チェックインを早めてもらいました。朝食も美味しく、良いホテルです。
AGATSUMA
AGATSUMA (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月14日
Near the lake and old quarter shopping central location
Saritmal
Saritmal (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年12月12日
I’ve stayed at the Hong Ngoc Cochina hotel in Hanoi several times. The staff are extremely kind and helpful and the hotel is in one of the best locations in Hanoi near Truc Bach lake. Highly recommended!
Geoffrey
Geoffrey (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年12月8日
Real
Expedia 真實旅客評價
10/10 完美
2023年12月8日
Very Old school hotel but I like it. Best Chicken pho just next to the hotel !!