我可否免費取消馬薩爾酒店的預訂，並獲發全額退款？

可以。馬薩爾酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

馬薩爾酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

馬薩爾酒店是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每輛車單程 TRY1600。

馬薩爾酒店的登記入住及退房時間為何？

登記入住開始時間：13:00；登記入住結束時間：00:00。退房時間為 12:00。

馬薩爾酒店是否配備廚房或迷你廚房？

是的，廚房亦配備咖啡機、廚具及雪櫃。

馬薩爾酒店附近區域有何特色？

馬薩爾酒店位於蘇丹艾哈邁德，短短 6 分鐘步程可到瑟姆貝爾利塔斯站，6 分鐘步程即達藍色清真寺。

伊斯坦堡馬薩爾酒店優惠

Q: 馬薩爾酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

Q: 馬薩爾酒店是否配備廚房或迷你廚房？

是的，廚房亦配備咖啡機、廚具及雪櫃。

10/10 完美

2025 年 6 月 3 日

Excellent location and the property owners are very helpful. The staff who work there were accommodating and kind despite the language barrier. The lovely man who worked there went out of his way to help us with anything we needed. The view from our balcony was amazing. Thank you!

Beti (7 晚家庭旅程)

Expedia 真實旅客評價

4/10 一般

2025 年 6 月 1 日

Dont believe these photos!

Those photo are ages old, the condition of the property is not as good!

Prajeesh (3 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 5 月 8 日

Maisha (6 晚家庭旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 5 月 8 日

Wrong picture, no coffe machine, one glass ; impossible to use terrasse too hot and no sunshade. It is not a hotel but a private apart. Nothing to clean, no dishcloth. The picture you see is not the apart you rent. You have to climb 60 steps. Very noisy.Need paint. But the owner is fast to get your money with a smile. Forget about it. It's a scam

nicole (6 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 4 月 22 日

We truly enjoyed staying in this lovely apartment. The location was the best: in the very heart of the historical district, less than 10 minutes walk to Aya Sophia, Blue Mosque, etc. Close enough to public transportation which we used. There were a refrigerator, a stove and a kettle (no coffee maker) which we used to make our breakfast. There was a terrace with a view to a next door mosque and Marble Sea. There was a small shop where we were buying what we needed for the breakfast, including the water (the tap water is not advisable to drink but is OK for brushing teeth or cooking). A number of restaurants that were making a great food. The lady who was the hostess was reachable immediately via WhatsApp. We lived on the top, 5th floor, and the place does not have the elevator – so guests should be able to make it there plus to take their luggage. That was not an issue for us, though. If we decide to visit Istanbul again, we will stay at the same place if it will be available.

simona (7 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 22 日

Très bon apparemment !

Très bon emplacement, très bon accueil. L'appartement était nickel pour une famille de deux adultes et deux enfants en bas âge. Merci

Eric (4 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 4 月 8 日

Great spot for exploring local landmarks while on the European side! Nice spot for a family or small group, and the balcony was awesome. Our host was very nice as well. I recommend it for any Istanbul first timer who wants easy access to Hagia Sofia, mosques, bazaar, etc

Julia (2 晚友伴旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 1 月 6 日

Muito bom

Muito bem localizado em Istambul o apartamento facilitou nossas férias por estar próximo de vários pontos turísticos e da estação do bonde. O apartamento possui cozinha equipada com os itens essenciais, o que ajuda bastante para estadas mais longas. Além disso, ficamos no apartamento do 5° andar que possui uma sacada com uma vista ótima.

Vinícius (6 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 12 月 18 日

I really like the balcony, thought it would have been better in the summer. The local area is a historic, touristy area. Beware that there are no elevators and having the balcony room involves climbing to the 5th floor by stairs. Some of the pictures involve different room layouts, so we thought that our specific room was going to be larger than reality.

Juan Kenichi (11 晚友伴旅程)

Expedia 真實旅客評價

8/10 很好

2024 年 9 月 2 日

ERIKA (4 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 6 月 23 日

Lynne (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 6 月 1 日

Good value with great upper floor view

Great location but lots of stairs if you take an upper room but had a great roof top view.

David (4 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2024 年 5 月 11 日

Good location, the communication was a bit difficult but in general is ok for a short stay

ALEJANDRA (4 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2024 年 5 月 9 日

Nöjd

Toalettten var bra, duschen var bra. Köket var parktisk. Dock saknas viss redskap. Fläkten funkade inte. Elementen var varm under sommarperioden. Går inte reglera.

8 晚友伴旅程

Hotels.com 真實旅客評價

10/10 完美

2023 年 11 月 8 日

Alhamdulillah it was perfect for a family of four, had a little issue which was resolved by the management. Would use again as it’s a perfect location too..

Nisar (6 晚家庭旅程)

Expedia 真實旅客評價

6/10 不錯

2023 年 4 月 11 日

exepedia, avendo disdettato l'appartamento che avevo prenotato con parcheggio, mi prenota questo appartamento. Al ceckin con la donna della pulizia, non mi danno informazioni sul parcheggio, ma fortunamente trovo, per fortuna (è sabato sera!) un parcheggio per strada sotto casa a 7 euro al giorno. La posizone della casa è stupenda, vicinissima a tutte le attrazioni raggiungibili a piedi. La casa è anche di un certo prestigio ed è diffcile capire perchè abbia un terzo letto (da aprire) scomodo e con materasso duro. Per l'accoglienza penserei che dia da lasciare un poì di caffè, te', sale zucchero, olio..l. Per il resto tuttooltre ok.

PINO (3 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2023 年 4 月 1 日

I liked the apartment, and I also appreciated the location. Access to our apartment was via a winding staircase to the top floor, and that was tiring.

Genowefa (11 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2022 年 8 月 14 日

doris (18 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2022 年 3 月 25 日

Olga (4 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2022 年 2 月 26 日

Doesn't look like pictures

Adeel Salas (7 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2021 年 11 月 5 日

Excellent Customer Service

Stay was very nice. The customer service provided by Mrs Irma and Paco was excellent. They took care of us, and facilitated everything for us. Communicaction was excellent. The contact manager was always responding quickly, and gave us quick answer to our questions. We left our luggage for a couple of days b/c we traveled to another city and had to come back to Istanbul. Irma took care of our luggage and to make sure we had everything we needed when we came back. The only issue we found is that the apartments do not have elevator, but that is something out of their control. Other than that, the apartment had everything, including a washer. My wife and I are very pleased with our stay at Masal. Location was also excellent, close to the historical center.

Edwin (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2021 年 10 月 29 日

AMAZING

The hotel is in a great location. It's refreshing to see that the room's condition was just like on the photos, newly renovated and very comfortable. Fully equipped spacious apartment with very friendly and helpful staff. Definitely recommend it to anyone visiting istanbul.

4 晚行程

Hotels.com 真實旅客評價

4/10 一般

2021 年 8 月 2 日

Not recommended

Difficult to contact with them for check in, so we waited for more than half an hour by the street Washing machine doesn’t work Don’t really speak English

3 晚行程

Hotels.com 真實旅客評價

10/10 完美

2021 年 7 月 13 日

Erg ruim en perfect gelegen hotel / appartement. Zeker de moeite waard als je wakker wilt worden in centrum Istanbul.

3 晚行程

Expedia 真實旅客評價

10/10 完美

2021 年 5 月 22 日

A. R. (3 晚行程)

Hotels.com 真實旅客評價

馬薩爾酒店

Masal Hotel

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常見問題

我可否免費取消馬薩爾酒店的預訂，並獲發全額退款？

馬薩爾酒店是否允許寵物入住？

馬薩爾酒店是否有提供機場接駁車服務？

馬薩爾酒店的登記入住及退房時間為何？

馬薩爾酒店是否配備廚房或迷你廚房？

馬薩爾酒店附近區域有何特色？

評價

馬薩爾酒店的評價

很好

8.4

7.4

3.0

8.6

7.4