It was not a good trip. I stayed for a night and had a not-so-good experience there. The staffs were not friendly. The TV in the room was having problem and I made a complaint, the receptionist told me he will send the technician but nobody came. The toilet was smelly. There were mosquitoes flying around the room. The food was terrible. I had the worse scrambled egg :(
Liza
Liza (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2018年12月2日
It is a very conveniently located hotel.
The staff there are friendly.
The room was really nice, and very nice for its price point.
The downside is that the breakfast is very very basic. Not lousy by any means, just a very small basic selection.
I recommend skipping breakfast here and just heading out to try local Vietnamese breakfast foods.
真實旅客
2 晚行程
Expedia 真實旅客評價
10/10 完美
2018年11月1日
Consistently Excellent Experience
We are return customers always a pleasureable experience. The staff is superb and overly accommodating!. So many areas earned a perfect score such as location, room comfort and cleanliness, breakfast etc. We shall always choose this hotel as we know it is always a consistently excellent experience!
Kathie
Kathie (4 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年1月2日
Decent hotel near Hoan Kiem
We spend 2 nights at this hotel and the room was very decent and comfortable to stay in.
Short walk (~5mins) to Pho 10 and at the same row as Pho 10, there is a massage parlor which is cheap, about VND130k for Foot massage.
Short walk (~5mins) to Hoan Kiem lake and Water Puppet theater.
There is breakfast provided and they also provide order-to-cook meals like Pho (different everyday)
The receptionist is also helpful with providing suggestion on food near the hotel.
Ray
Ray (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2017年11月13日
God service
Astrid
Astrid (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2017年5月11日
Brian
Hotels.com 真實旅客評價
6/10 不錯
2017年2月22日
Nous avions une chambre sans fenêtre, très très petite. Très déprimante.
Le petit déjeuner n'est pas très varié. Le personnel de l'hôtel est gentil.
Lucie
Expedia 真實旅客評價
4/10 一般
2017年1月5日
Great location; just ok stayed
We booked the twin beds suite but they gave us the king bed room. However, the check-in staff made up for that very quick. The wifi is very poor. Breakfast is just ok but the restaurant staff was really great. The location is amazing.
Apinita
Hotels.com 真實旅客評價
10/10 完美
2016年12月27日
Anh
Hotels.com 真實旅客評價
6/10 不錯
2016年8月5日
The buildings Central a/c was not working, however rooms were equiped with portable a/c that did the job
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2016年5月31日
Great hotel, good service, great location
Great place, got a free upgrade from the sister hotel, they let us check in early and it was great to wind down and get ready for a long flight the next day after relaxing by the rooftop pool. The views weren't anything special but without adding another 10 storeys there's not much they can do about that!
After more than 4 months notice it was still not possible for them to ensure we had 2 rooms adjacent to each other even though it was a specific request - Kids in a twin room next door to us in a double. Due to a delay in flights we arrived about 4hrs late and the bloke manning the reception desk was indifferent. I explained to him the reason for our request but he insisted he was not authorised to change our room/s. He told me I'd have to speak to the manager in the morning and change the following night. At which time I explained we were only staying one night.......
The shower/bath in one of the rooms was unusable unless you were happy to build an ark and use it to exit the bathroom after you finished showering - like many things in asia it looked the goods but was not well thought through. The water from the showerhead sprayed into the gap between the wall and rim of the bathtub which then drained onto the floor, effectively flooding the bathroom, literally.