I loved this hotel!!!! It was so cute, staff was really nice and helpful at the front desk.
dora
dora (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 27 日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 15 日
An excellent location to enjoy the old city of Chania
Achilles
Achilles (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 8 月 24 日
Elia Fatma was perfect for me. A small, beautiful, well-looked after, adults only hotel, with delightful staff, Ideally located for me and my stay.
Hareeta
Hareeta (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 8 月 17 日
They charged us for 2 rooms even though they were notified that we only needed 1. Gross incompetence not paying attention to e mails sent to them. Clearly stated to them only 1 room needed and to cancel any others. They refused. I will not trust them again. Spoiled our trip to Greece for our 50 anniversary.
Terrance
Terrance (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 7 月 26 日
I can totally recommend this place. The rooftop was great. The location super central. The breakfast buffet had literally all one need. I don’t wanna criticise much. The hotel is great. The room was nice. It would’ve been just great to have some shower mat every day. Also, there’s a coffee machine on the room but we only got two capsules right at the beginning. Furthermore, there were just 5 hangers in the wardrobe. A little less for so many wardrobes and two persons. I would also recommend to remove all the thick pillows, blankets and bed sheets, which are stored in these wardrobe in the summer months. These are taking lots of space and the wardrobes were anyway a little tiny. That’s all…
Alexander
Alexander (7 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 7 月 4 日
Hey, wanted to give you a small feedback in regards to the cleaning stuff. I just wanted to use the 60 euro shampoo that I had with me in Crete which was left in the bathroom and just noticed they empty the bottle and added water. Really not professional at all. This plus the restaurant issues when they took my plate just because I was called at the reception, considering it was the first time when I came to have breakfast which was literally some watermelon and a coffee and also the rude talking when I went at 7am for a smoke and then two of them stood in front of me and being super impolite telling me I don t have accommodation there.
Ana-Maria
Ana-Maria (5 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 5 月 24 日
GEORGIOS
GEORGIOS (4 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023 年 9 月 18 日
Very underwhelmed and NOT adult only... be aware
We were underwhelmed in total and for the price we paid we expected better service. The room in general was nice but dark.
Positive: the breakfast lady did an amazing job. She is all alone preparing the food, cleaning and servicing...
The beds were comfortable!
Negative things to point out: we chose the hotel due to the fact that it is marketed as "adult only", however the breakfast room is shared and there were families with kids. I dont see the point of having "adult only" written... i think it is false information and misleading to the customer.
Our coffee machine was broken. We told the cleaning lady and the receptionist. It never got repaired nor even looked at. For me this is poor service attitude even though it only is the coffee machine we are talking about.
I would not recommend the hotel, expecially there are so much better places in Chania in that price range.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2023 年 9 月 14 日
Hotel review.
Everything was great apart from the safe in my room which had to be fixed before it would work and there was no coffee machine in the room which I asked for and it was provided.
The room was clean, quiet and comfortable. The shower was great as was the breakfast.
All the staff were very helpful and kind.
sheldon
sheldon (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 8 月 24 日
We stayed here two nights, the hotel is centrally located to many restaurants and close to the Chania harbor. Loved it! The only complaint I have, is that the free bottle of wine had a terrible taste.
Jose
Jose (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 7 月 16 日
Lars
Lars (4 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2023 年 6 月 17 日
Lovely Hotel, horrible front desk services!
We arrived on a short trip to beautiful Chania. As we came in late at night, we were informed that the front desk is located nearby at Elia Zampeliou Hotel and it is open 24 hours daily. The hotel has a front desk as you could see in the picture but it is just for decoration. This firm has various hotels in the Old City nearby so I guess it is more economical to them having one reception desk. The hotel and the rooms are excellent in a great location, with 2 friendly ladies in charge of cleaning, and preparing great breakfast. On our last day, we approached the front desk to book a Taxi to the airport and keep our language while still touring the town, and when we got back to the reception to pick up the gear and get instructions on how to reach the driver (no cars can enter this part of the city so we need instruction how to reach the meeting point), to our great disappointment, the font desk was closed! we waited half an hour trying to call the numbers we had with no success. Eventually, we communicated with Wattsapp but didn't like the excesses of No Front Desk services, and as they gave us the entry code we took off our gear and went to find our way to the airport not to miss our flight. We will surely arrive again in Chania for a longer stay but never use this firm again! Only a hotel with Front Desk services not just collects the payment upon arrival but gives services when the customers are leaving.
Oren
Oren (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 5 月 19 日
Très bon emplacement
Beaucoup de charme
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2023 年 5 月 11 日
The staff were fantastic. Antoni and Despina were extremely helpful. We changed hotels after the first night because our A/C wasn’t working. The breakfast is top notch! Location was central to everything.
Joyce
Joyce (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 5 月 8 日
Great to be on the old town , really helpful staff and loved room with balcony
Hugh
Hugh (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 1 月 16 日
Excellent!
Nicole
Expedia 真實旅客評價
10/10 完美
2023 年 1 月 16 日
The hotel is close to the Venetian harbour in the old town. The room was spacey, had a wardrobe room and a spacey bathroom. Very stylish furnished. Super breakfast buffet! Very friendly and helpful staff! Totally recommendable!
Nicole
Expedia 真實旅客評價
10/10 完美
2023 年 1 月 14 日
Great place
Kevin
Orbitz 真實旅客評價
10/10 完美
2022 年 9 月 6 日
Anna
Anna (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 8 月 7 日
Best breakfast you can get. If possible, stay here.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2022 年 6 月 6 日
Room internal design was weird. Bathroom and bed too close and separated by thin glass wall.
Lobi was in different building than the room.
Stuff was friendly but too busy.
Eran
Eran (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2022 年 4 月 17 日
Mycket bra.
Servicen var fantastisk!
Inge
Inge (7 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2021 年 9 月 29 日
Ringe værelse
airconditionen støjede så meget/var så gammel at den var umulig at bruge. Værelset (øverst med egen "tagterrasse") var meget småt. Ingen bemandet reception så ingen service hvis behov herfor. Rigtig god placering.