我可否免費取消卡爾登酒店的預訂，並獲發全額退款？

可以。卡爾登酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

卡爾登酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

卡爾登酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車、代客泊車及延時泊車服務。住宿設有免費露營車/巴士/貨車車位。

卡爾登酒店是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每輛車單程 INR6000。

卡爾登酒店的登記入住及退房時間為何？

登記入住開始時間：12:00；登記入住結束時間：任何時間。退房時間為 10:00。住宿可提供特快登記入住與退房服務。

卡爾登酒店店內與附近有什麼好玩？

你可享受店內活動的樂趣，例如踩單車，並在高爾夫球場練習揮桿。店內其他休閒康樂節目包括健身班及手球/壁球。你可享用 SPA 服務，於熱水浴缸中療癒五感。卡爾登酒店亦備有24 小時健身中心、桑拿、電子遊戲室、野餐區及花園。

卡爾登酒店內或附近是否設有餐廳？

是的，店內有 3 間餐廳，坐擁燒烤。

卡爾登酒店的客房是否配備私人熱水浴缸？

是的，每間客房均配備浸缸。

卡爾登酒店是否設有戶外私人空間？

是的，每間客房都配備陽台。

卡爾登酒店附近區域有何特色？

從卡爾登酒店出發，短短 5 分鐘步程可到科代卡納爾湖，6 分鐘步程即達布萊恩公園。

科代卡納卡爾登酒店優惠

Q: 卡爾登酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物及輔助動物入住。

Q: 卡爾登酒店內或附近是否設有餐廳？

是的，店內有 3 間餐廳，坐擁燒烤。

Q: 卡爾登酒店的客房是否配備私人熱水浴缸？

是的，每間客房均配備浸缸。

Q: 卡爾登酒店是否設有戶外私人空間？

是的，每間客房都配備陽台。

10/10 完美

2025 年 7 月 25 日

2 晚家庭旅程

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 17 日

overall good experience

Nagasundaram (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 8 日

Gangadhara (1 晚行程)

Expedia 真實旅客評價

4/10 一般

2025 年 3 月 10 日

Great Service and Staff, But Not Worth the Price

I recently stayed at Carlton Hotel, booking through Hotels.com. I paid over 300 SGD per night expecting a premium experience, but the room was shockingly outdated. The walls were darkened due to effects of time, which is completely unacceptable for a so-called five-star hotel. The overall condition of the room did not justify the price I paid, especially when I’ve stayed in much more modern and comfortable hotels for a fraction of the cost. The hotel may look nice from the outside, but the outdated interior and lack of upkeep made me feel like I had completely wasted my money. Additionally, the hotel advertised a lift, but what they didn’t mention is that the lift only serves limited floors, and for the rest, you have to deal with stairs. This was a huge inconvenience for me as I was traveling with my elderly mother, and it was never communicated clearly in advance. To make matters worse, I tried to cancel my booking due to these issues, but I was passed between the hotel and the booking agent, with neither responding to my attempts to resolve the issue. After waiting over an hour with no resolution, I was left feeling helpless and trapped. I am beyond frustrated. While the staff were all polite and kind, the overall experience left me feeling let down, especially considering the high price paid for what felt like an outdated and underwhelming stay.

2 晚家庭旅程

Hotels.com 真實旅客評價

10/10 完美

2024 年 11 月 5 日

Enjoyed our stay very much. The staff members were courteous and helpful. Food was very good. We were visiting after 43 years. The hotel staff made our stay memorable.

Geetha (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2023 年 10 月 17 日

Very friendly staff

Siva (3 晚行程)

Expedia 真實旅客評價

4/10 一般

2023 年 1 月 4 日

This property is not worthy of a 5-star designation. The rooms are small, and sparsely furnished.

Expedia 真實旅客評價

8/10 很好

2022 年 4 月 9 日

Srinivasan (4 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2021 年 12 月 28 日

Prime location, pretty views, and good food

The hotel is located at the heart of the settlement, with most rooms facing the Kodai lake. The close proximity to the lake and the surrounding market makes this a prime tourist spot. The rooms are standard-grade 5-star offerings. The cottages are the highlight. Although just marginally expensive than the premium rooms, they come with three rooms, plus a bathroom, and a garden. The bathrooms have a bathtub which is the cherry on the top, and quite rare in the region. The food offers plenty of variety, with the buffet consisting of over a dozen options. In terms of added facilities, have indoor games like air hockey, TT, tennis, as well as spa services. The lush green gardens are a highlight, with swings, see-saws, and other contraptions for both children and adults.

Syeed (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2021 年 11 月 15 日

ANSHUL (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2020 年 1 月 13 日

Poonam (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2019 年 10 月 25 日

Kailash (3 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 7 月 1 日

3 晚行程

Expedia 真實旅客評價

10/10 完美

2019 年 6 月 23 日

It was an amazing experience, we enjoyed the very comfortable stay and delicious food and excellent service

VIJAYALAKSHMI (3 晚浪漫旅程)

Hotels.com 真實旅客評價

10/10 完美

2018 年 12 月 19 日

Smart hotel great location beautiful surroundings good restaurant

1 晚行程

Expedia 真實旅客評價

8/10 很好

2018 年 9 月 7 日

立地と快適さはなかなか

部屋は快適。湖が見える部屋で景色もよい。バスタブもついているので、リラックスすることができた。インド特有なのか何かお願いすると持ってきてくれるまで30分くらいかかったり、再度電話することが何度かあった。栓抜き自体を貸してほしいのだが、だめだそうで、ビールを飲むときに都度電話しなければならないのが難点だった。スパは最悪、サービスも悪いし、下手だし、おすすめしない。

2 晚家庭旅程

Hotels.com 真實旅客評價

6/10 不錯

2018 年 8 月 7 日

young seon (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2018 年 2 月 18 日

Tell the Truth

Checking in a little rough! They wanted to take our picture! We asked why! They said marketing! We said no! Then they changed their story to taking a picture was a government regulation! No other 4-5 Star Hotel dit this?

Ron (1 晚浪漫旅程)

Hotels.com 真實旅客評價

6/10 不錯

2018 年 2 月 8 日

The hotel receptionist not attend phone calls & when check out take a longer time ( more than 25 min) waiting. This hotel put clothing sales for three weeks from 02/02/2018 onward. So the clothing sales persons very crowded every were the hotel common areas from 01/02/2018.

2 晚行程

Expedia 真實旅客評價

8/10 很好

2017 年 12 月 30 日

Great place for a family vacation

Great location, ambience, food and facilities. Service especially in restaurant and room service can be improved. Need to improve accessibility of lower floors. As a family with small kid and stroller it was hard to move up/down the hotel.

Anurag (5 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2017 年 9 月 12 日

carlton staff is very warm

kiran kumar (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2017 年 7 月 24 日

Nice hotel with good staff, good food and nice service.

K (4 晚行程)

Expedia 真實旅客評價

8/10 很好

2017 年 5 月 5 日

Nice hotel with good lake view

We went to Kodi just to relax. No plans to see places as most of the time famous places are either overcrowded and/or not properly managed. Most of the time we were at the hotel relaxing or enjoying hotel facilities. We enjoyed our time. 3rd day we went to see nearby falls but there was no rain so no water. Nobody bothered to tell this to us. So half way we cancelled our sightseeing and went back to hotel.

Expedia 真實旅客評價

10/10 完美

2017 年 3 月 27 日

Excellent Hotel

Excellent place for family enjoyment...

Hotels.com 真實旅客評價

8/10 很好

2016 年 11 月 14 日

Not value for money spent

It was nice excepting the passage from lobby to the lift not kept well..

Hotels.com 真實旅客評價

卡爾登酒店

The Carlton

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我可否免費取消卡爾登酒店的預訂，並獲發全額退款？