2/10 欠佳
2026 年 2 月 16 日
The lady at the front desk booked me into a room, handed me the key.. As we walk in there was another persons personal items on the bed.. I walk out and tell her what happened. She walked away for a few minutes the handed me back the key and proceeded to say the room is all good now. Not only is that beyond unsanitary, but the lack of knowledge as to what customers are aware was the worst part because what if somebody walked in on me, I then told her I would not be going back into the same room and she told me I can get another room with two beds, but will be charged more…. I then asked for a refund for evil night and a male came up to the window and said I should get a refund in a few days if not call Expedia…. The absolute worst and unsanitary experience I have ever had and I will never be going back there. Nobody should ever go there either, and I still have not received my refund to add on top of this. Worst Valentine’s Day ever.
Arlene
Arlene (1 晚行程)
Hotels.com 真實旅客評價
