Weird Chinese hotel. No English spoken. Very dirty rundown room where most of the light switches do not work, no shower curtain in the bathroom, no bath plug, no bath mats, ugly window view. Very noisy in the mornings; cleaners screaming & shouting, loud machinery banging for over 1 hour! A truly awful hotel.
Peter
Peter (2 晚行程)
Lastminute 真實旅客評價
2/10 欠佳
2023 年 3 月 30 日
시설도 오래되었고 청소도 불결하고 와이파이도 계속 끊기고 안되고 최악이었습니다.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2022 年 7 月 2 日
Staff was unable to locate our reservation. The room was visibly dirty, no wifi, large towel on the bed for a blanket, and a lock was broken on the door. Additionally, not a safe area for a lady traveling alone, which thankfully I wasn’t.
Serena
Serena (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2022 年 2 月 1 日
George
George (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2020 年 4 月 3 日
Worst Hotel EVER!
I stayed at the hotel in March 2020 when I visited the wonderful city of Phnom Penh and unfortunately I had a very disappointing stay.
The main issues were as follows:
- Rooms are absolutely filthy (please see photos that speak for themselves!)
- The hotel charge a deposit, give no receipt, and then deny upon check out that you ever paid a deposit so in effect steal from their customers.
- Daytime receptionist polite and friendly but night time receptionist is extremely, extremely, extremely rude!
- Night time receptionist plays videos so loudly on her phone that it can be heard from guest rooms.
Overall, a very disappointing stay.
Vincent
Vincent (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2020 年 4 月 2 日
Excellent. Nice place. Recommend highly. Will visit again
真實旅客
24 晚行程
Expedia 真實旅客評價
8/10 很好
2020 年 3 月 6 日
No shuttle pickup from/to airport
Hotel does not provide shuttle service from/to the airport contrary to what is stated in the info page of Hotels.com
真實旅客
7 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2020 年 3 月 5 日
Worst hotel I’ve been at.
Therese
Therese (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2020 年 3 月 1 日
I switch from Lucky Star to Lucky Star 3 is it is a new hotel and I was curious to see how I would like it it is basically the same design as Lucky Star to but the bed mattresses sheets and pillows were fantastic it was the most comfortable bed I've slept in in Asia it is a non-smoking Hotel which I appreciate it also they were only renting floors to the 7th floor but it does go to 10 I went up to 11 and got a view of the city in the Olympic Stadium that is it is not finished yet but what a wonderful View as in all Lucky Star Hotel sometimes they have wedding receptions but in my 10 years of staying there I have only quiet after 10 as I think that is the rule of the wedding receptions the staff is wonderful