We arrived and had booked 2 rooms. In one room there was no air conditioning. We raised this with the staff, they told us there was nothing that could be done about this and the hotel was full so they couldn’t move us. When we told them we weren’t willing to pay for the room they miraculously found an empty room.
The rooms had a funny smell, were unclean and the bathroom was very old. The door to the room and the balcony had huge gaps around the frame that we had to try and block up with towels to prevent mosquitoes getting in.
The engineer was sent to our room the next day to fix the A/C - it wasn’t fixed. Again we had to stay in another room - leaving our children on a different floor in their room!
On day 3 we decided this was not the hotel for us and booked another hotel.
We checked out early and explained the reasons, the staff didn’t seem to see this as an issue. The manager eventually came to reception and it took over half an hour for us to check out- she told us we should have come down earlier if we were leaving!
After constant debate of the issues we had raised, the manager agreed to only charge us for the 3 days we had been at the hotel and for the full 7 days in the other room- although we were leaving early as the hotel was filthy.
Jennifer
Jennifer (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年12月11日
My stay was really good. The staffs are very friendly.
Ipsita
Ipsita (3 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2023年2月24日
Leif
Leif (7 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2020年3月24日
Fantastic place to go to and great staff a big thank you to Apple and her son Pan they couldn’t of been more helpful and couldn’t do enough for us we will definitely be going back to stay again. Steve and Donna
Donna..&.John
Donna..&.John (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2019年10月12日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2019年7月17日
真實旅客
4 晚行程
Ebookers 真實旅客評價
6/10 不錯
2019年2月23日
Al lado de la playa bien situado
Cuando llegamos nos dieron una habitación que no funcionaba el aire acondicionado y no sabían cambiar la clave de la caja fuerte muy amablemente nos cambiaron de habitación en la cual si funcionaba el aire pero no había caja fuerte y la señal del Wi-Fi era bastante mala, limpio. El lugar está cerca de la playa donde te dan toalla y tumbona gratis. el Personal es muy amable
F javier
F javier (3 晚浪漫旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019年2月9日
No thanks
This hotel is in a perfect location but needs a lot of work done to it. Many small issues add up to a big no thanks for future stays. Talking with other guests we heard about multiple plumbing issues in various rooms. Friendly owners but they need to invest more in maintenance.
真實旅客
2 晚浪漫旅程
Hotels.com 真實旅客評價
6/10 不錯
2018年10月21日
11/20
A deux pas de la plage de bophut
Tres belle plage
La nuit pas d'électricité ???
La chambre nas pas ete nettoyer???
La patronne sympa 10/20
dhafer
dhafer (10 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年5月1日
J'adore séjourner dans cet hôtel !
C'est la deuxième fois que je me rends dans cet hôtel et je suis à chaque fois ravie de passer un séjour là bas.
Je trouve que le rapport qualité prix est imbattable.
Evidemment, ce n'est pas un 5 étoiles , donc n'ayez pas les exigences d'un 5 étoiles. Mais il vaut largement ses 3 étoiles :-)
Bref, moi j'adore cet endroit, avec des chambres spacieuses, une belle piscine et la très jolie plage à 100 mètres.
nathalie
Hotels.com 真實旅客評價
8/10 很好
2018年3月25日
Reasonable beach hotel. Be aware of name change.
This hotel recently changed its name but all of the signs and all of the locals know it only under the old name as Choeng Mon Beach hotel. The taxi driver had big problems finding it.
The hotel is in a great location right on a nice beach . Big room and balcony with everything you need although a little unloved. Decent breakfast served down at the beach beach restaurant, there is very little choice tho.
Rooms do not get serviced unless you ask.
Hotelzimmer sind sauber , Pool kann man nicht benutzen aber es gibt ja das Meer Liegestuhl und Sonnenschirme abgenutzt wie das ganze Hotel Personal sehr freundlich
Otfried
Otfried (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2017年9月20日
Nice beach, but the rest...
We were happy to find a hotel close to the nice beach. We took the decision to book because of the pictures of the hotel. we have to find out, that the reality is not the same. Destroyed bathrooms, wet rooms with mold. Untidy area, green pool. Horrible. The staff was trying to help us as it s best, but they were unable to magic of course.
Next time we will take the hooneymon next to the neighborhod
michael
michael (11 晚行程)
Ebookers 真實旅客評價
6/10 不錯
2017年8月28日
Quick stop off - no more than ok!
Run down hotel but you get what you pay for. It was clean though, with functional air con so on a budget - it meets requirements. Pool very green and no warning of this but the hotel is on the beach so you can't really complain. Local area ok - a handful of restaurants and convenience stores but nothing crazy...
Joshua
Joshua (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2017年8月23日
Super séjour
Super séjour , notre chambre était grande propre, le ménage fait tous les jours. Le personnel de l'hôtel tres sympa, Bon rapport qualité prix, sauf que la piscine était indisponible 1 jour sur 2 l'eau, pas grave on se rattrapait à la jolie plage de l'hôtel .
Véronique
Hotels.com 真實旅客評價
8/10 很好
2017年5月23日
Super Preis- Leistungsverhältniss in Standnähe
Hotel ist abgewohnt und renovierungsbedürftig. Also keine zu hohen Erwartungen haben. Aber alles nötige funktioniert ordentlich. Zimmer schlicht aber sauber und ausreichend gut. Der Hotelmamager Mr. Kaium Hossen ist super hilfsbereit. Wer keinen großen Luxus erwartet der kann hier in top Strand Lage mit Pool und (veraltetem) Fittnessbereich sehr schön wohnen an einem der schönsten Strände von Koh Samui.
Das Hotel soll verkauft werden, deshalb wird leider nur das nötigste renoviert. Aber sonst wäre es auch eher doppelt bis 3 mal teurer, wenn man die Nachbarhotels vergleicht.
Insgesamt sehr zufrieden - zum zwetem mal hier - und werde wiederkommen.
Luc
Expedia 真實旅客評價
6/10 不錯
2017年4月13日
hotel calme et peu fréquenté en retrait
Belle piscine eau claire. Table de ping-pong en bon état. Belle plage. Chambre correcte. Prix un peu chère. Location d'une moto à permis visite de Samui ville.
alain
Hotels.com 真實旅客評價
4/10 一般
2017年3月6日
Heruntergekommenes Hotel
Die Ausstattung des Hotels lässt zu wünschen übrig. Es müsste total renoviert werden.Sonnenschirme total zerrissen, Liegen und Auflagen ebenfalls in einem schlechten Zustand.
Für Hotelgäste sind die Liegen knapp, da überwiegend Leute von Auswärts diese, durch gute Bezahlung, reservieren lassen. Keine 3 Sterne wert.
Kohsamui
Expedia 真實旅客評價
8/10 很好
2017年3月2日
Hotel Strand, Pool....alles für einen Strandurlaub
.....war nunmehr zum zweiten Male dort und durfte einen tollen, unvergesslichen Urlaub erleben....leider wurde das hintere, ruhige Gästehaus verkauft und soll nun abgerissen werden......
Didi
Expedia 真實旅客評價
10/10 完美
2017年2月23日
Hadde ett fint opphold dæm. Koselig restaurant og hyggelig betjening