Room quality was poor, stains on the carpet, chair and desk.
The bathroom wasn’t cleaned well.
The bedding appeared clean but there was stains on the base of the bed.
Wouldn’t recommend staying here unless there is nowhere else available.
Ian
Ian (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 7 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
The building itself is old and as a result has a lot of charm, I needed somewhere to stay close to stoke hospital but didn’t want to break the bank, this hotel didn’t, the staff were all friendly bed was clean and comfy, I will say take toiletries though as the ‘complimentary’ ones consisted of 2 small soaps. Breakfast was lovely and worth the extra expense
Leanne
Leanne (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
We stayed over attending a wedding .
The room was comfortable snd clean .
The staff twere pleasant thoughtful and nothing was too much trouble . The food was excellent , although it was a wedding breakfast.
The only grouse was the tea bags . We are Pg tips and it was Tetleys , so bring your own if you like a good brew ..
Carole
Carole (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 11 日
Did not like staying in the annexe
Gwenfair
Gwenfair (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 10 日
Alenda Alex
Alenda Alex (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 6 日
Very good value for money
Nick
Nick (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 3 日
Gerard
Gerard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 24 日
Wai Chu
Wai Chu (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 24 日
Staff were lovely, friendly and welcoming. Room was in the annex, clean and comfortable but a little chilly.
Food was delicious and breakfast really great.
Ian
Ian (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 17 日
OK
Could do with an update, but served the purpose. Good position, ample car parking and good access.
Staff were polite and helpful, decent value for the money!
Graham
Graham (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 30 日
Vanessa
Vanessa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 23 日
Nice, fairly clean.
Paul
Paul (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 21 日
Convenient stay
My stay was brief, only 1 night, the hotel was very festive, with a Christmas
Party in full swing..
A comfortable bed, and good, shower was all i needed.
My second stay here...
Richard
Richard (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 14 日
Rob
Rob (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 12 月 12 日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 10 日
The reception staff were very polite. It just seems to be stuck in the 1990s. The room was freezing. The heating didn’t work. The photographs did not represent the room at all. My room cost way over a hundred and less than one fifty pounds for two nights In Stoke. On a Tuesday. I realise that it’s not a huge amount of money. But, to be staying in what looked like a 1950s Communist Russia flat, compared to the two phones at the bottom - that are from the hotels website, is just not on.
The bed was ridiculously unforgiving.
I’m well aware of how much I paid and therefore it’s not going to be The Savoy, but don’t advertise it as a bright, sun dappled Disney paradise, when it’s not that at all.
Pete
Pete (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 11 月 6 日
No heating.we were given a noisy old fan heater.
Cobwebs on lamp shades.
5 flights of stairs to get to room and no lifts.
The whole place needs a refurb.
Ian
Ian (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 21 日
We stayed for 2 nights, the staff were friendly and helpful, food was good, bar was ok. It’s an older style hotel that is clean and tidy
Trevor
Trevor (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 10 月 6 日
It was okay.
Simba
Simba (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 10 月 2 日
Jens
Jens (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 9 月 16 日
The hotel we felt was a bit tied. Had a problem with the heated towel rail which I made them aware of. Staff were ok and the parking was good. It was conveniently situated being in walking distant of the town.
Geoffrey
Geoffrey (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 9 月 11 日
It's a cool property, but poor staff communication. I paid for breakfast but was not told breakfast ends by 9am, unlike in other hotels where breakfast extends to 10am. I was also issued the wrong receipt from a rude receptionist.