Es war eine sehr angenehme Woche im Taro Beach und es war soweit immer alles sauber geputzt. Teils ein bisschen renovationsbedürftig aber das hat mich nicht weiter gestört. Das Personal war sehr nett und hilfsbereit! -- ausser beim Empfang dürften sie ihre Mitarbeiter besser schulen, was es heisst Gastfreundlichkeit und Respekt gegenüber dem Gast entgegenzubringen... Ein Beispiel: Man hat mir beim Abschied quasi den Zimmerschlüssel aus der Hand gezerrt ohne ein DANKE oder eine Frage "wie hat es ihnen gefallen"... Das fand ich sehr schaade. Auch als ich am Schluss bei diesem Herrn eine Frage hatte zu irgend einem Anliegen, hatte er nur wiederwillig und respektlos geantwortet und war nicht an einer Problemlösung interessiert, sondern hat mich quasi zur Seite gedrängt und wollte den nächsten Gast empfangen! Das fand ich eine Frechheit- dabei hatte ich nur eine Frage zu einem Thema womit ich die Kosten dazu nicht ganz verstanden habe, das war alles.. Und ich war sehr höflich zu diesem Herrn! So einen Abschied fand ich sehr schaade, da ich eigentlich mit guter Laune aus dieser Woche vom Taro Beach, tschüss sagen wollte... --Aber ja, dafür hat mich ein anderer Herr (mit weissen Haaren) bei der Begrüssung sehr herzlich empfangen und hat mir bei Anliegen & Fragen immer geholfen. Vielen Dank dafür!
Ansonsten ist die Anlage sehr schön und direkt am Meer ist der Hammer! Auch das Essen war gut und man hatte immer eine grosse Auswahl zur verfügung!
Ich werde sicher mal wieder kommen:)
Cynthia
Cynthia (7 晚行程)
Ebookers 真實旅客評價
2/10 欠佳
2023年9月12日
Not safe, a man broke in our room during the night
A man broke in our room during the night, this is an extremely serious situation, as no one would ever expect to be so unsafe in an hotel of this category, and getting robbed or be victim of aggression in their own room while they sleep, even less women travelling alone. I am reporting below the email we sent to the hotel manager to which we had no chance to speak with despite our efforts and who preferred to ignore it (despite confirmation from the hotel staff the email was received), as it is self explicatory of the situation, The manager behaviour makes it clear this is a recurring issue and not an issue they intend to resolve, given that no one from reception to security to the police were surprised of it happening.
K
K (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年8月31日
peace and quiet
karen a
karen a (21 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年8月6日
Having read the reviews prior to travelling we weren’t expecting anything 4 star or amazing but we were happy with what we found.
Pros -
1. Having read the reviews we expected to have to pay for wifi, we were pleasantly surprised to find it was free wifi throughout the hotel.
2. Previous reviews stated a seeming dislike to English guests. While we found there was a majority of German guests, we didn’t find anyone treating us differently due to being English.
3. Beach “attached” to hotel, meant that the pool area always had sunbeds available no matter the time you got to the pool.
5. The entertainment team were lovely and great with the children. The activities on offer were great for our 12 year old.
Cons.
1. I would say this is a 3 star hotel rather than 4 star. So if you turn up expecting a 4 star you might be a little disappointed.
2. The cleaning staff don’t seem to actually clean your rooms. They make the beds, replace toilet paper and that as far as we could tell was all.
We found a sock under the bed when we arrived (not ours) and it was still there when we left. (I left it to see if they would clean under the bed)
3. The beds were very uncomfortable, being pregnant this made it very hard to sleep.
4. Food options quite limited, mainly pork.
5. Wifi while free now is not a good signal anywhere except reception of hotel. No signal at all in our room.
6. Sr Bruno of catering team was rude and ignored us even when spoken to to say hello etc.
Charlotte
Charlotte (14 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年6月19日
Muy grata impresión y experiencia maravillosa en este alojamiento. Magnifica atención en recepción y hostelería general, bares y restaurantes. Ubicación ideal, cercana a la playa. Limpieza es un detalle y un sello muy positivo.
Quizá eché en falta, oferta de masajes o talasoterapia.
FLORENCIO PEDRO
FLORENCIO PEDRO (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年6月11日
Eleonora
Eleonora (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年4月28日
La comida era excelente y variada por lo que no entiendo alguna crítica que he leido. El personal muy profesional y muy amable. Las instalaciones muy limpias. Un 10 para el equipo profesional y humano que lleva este hotel. Para repetir, sin duda alguna.
David
David (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年4月23日
Die Unterkunft war sehr schön und auch die Nähe zum traumhaften Strand
Beate
Beate (15 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年4月18日
Angelina
Angelina (5 晚行程)
Expedia 真實旅客評價
4/10 一般
2022年12月26日
Diabolical food and rude staff. Do not book
The food was the worst I've ever experienced anywhere in the world in all inclusive. The bar staff were rude. Payed for seaview room and was given a dungeon and demanded to be moved. Now got home today and the hotel has tried 4 times to take £932 out if my account. We payed on arrival 4 days ago 688 euros. Emailed the hotel and no reply. Never experienced anything like it in my life
Joeli
Joeli (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022年12月25日
Alles super
Rebecca
Expedia 真實旅客評價
8/10 很好
2022年11月22日
Federica
Federica (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2022年9月28日
Gondomar
Gondomar (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2022年9月23日
Buona posizione struttura un po’ vecchia..!!!
Renato
Renato (7 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2022年8月15日
Lovely rooms, clean and spacious. Corridors had a few crumbling away steps that were a bit of a hazard but nothing too serious. Food was quite sameish after a week, similar food served for all 3 meals and rather plain. Staff were friendly and helpful. Really beautiful beach view from pool area and beach itself was incredible at low tide! Would go back.
Scarlett Anne
Scarlett Anne (9 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2022年6月28日
Exelent view to the beach, excellent food and good service, staff very polite.
Dora
Dora (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2022年5月2日
I visited this hotel for my birthday together woth my partner. We stayed a week. In general I would say that the only good thing is the good level of cleanliness standard as well as the proximity to the beach. The whole complex was clean, our room was serviced daily and cannot fault on that aspect.
The hotel is extremely outdated, very uncomfortable, firm beds and poor quality food. The drinks were so diluted to the state that the rose wine for example was only coloured water! The food was tasteless, blant and lacking variety. The only thing I enjoyed is the daily roast which was different each day. The rest was just blant!
Coffee was the terrible Inka, which is actually not even coffee. If one wants a proper espresso needs to pay for it separately.
The staff in the bars were extremely rude, not helpful and rather ingnorant.
The water in the swimming pool was very cold.
This was my first time in Fuerteventura and Costa Calma, but I will not return. The overall experience was not good.
Veselin
Veselin (7 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2022年1月1日
Bleona
Bleona (5 晚行程)
Ebookers 真實旅客評價
10/10 完美
2020年3月24日
真實旅客
7 晚行程
Expedia 真實旅客評價
8/10 很好
2020年3月12日
真實旅客
12 晚行程
Expedia 真實旅客評價
6/10 不錯
2019年11月26日
Il personale gentilissimo e disponibile, la cucina adatta esclusivamente a tedeschi,pochissime variazioni ,cibo anche vecchio e riproposto da un giorno a un altro!
Pamela
Pamela (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2019年10月30日
Il n'y avait pas de transats sur la plage prévus pour les clients de l'hôtel
真實旅客
7 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2019年10月8日
真實旅客
7 晚行程
Expedia 真實旅客評價
10/10 完美
2019年6月27日
Struttura ben attrezzata, personale gentile e cortese, cibo ottimo e varietà di scelta.