I like the unique service of free shuttle bus, so convenient! Breakfast is also good.
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?? (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2023 年 8 月 21 日
very good
Yuming
Yuming (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 7 日
Gregory
Gregory (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Joanne
Joanne (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 3 日
Case Western University
The hotel was perfect for our needs. We were visiting Case Western University
Jamie
Jamie (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
We stayed a couple of days at this hotel.
It is fairly close to the CWRU campus, and we enjoyed the walk. The hotel provides a free shuttle which we found helpful when we took it to a restaurant a bit further out.
The neighborhood looked quiet and safe.
Breakfast was a bit expensive, but had a variety of food. The rooms were spacious and comfortable.
Premanand
Premanand (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Heather
Heather (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 26 日
Definitely A Hidden Gem
Very affordable, excellent view, wonderful breakfast, clean, and friendly staff!
Christy
Christy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Nicholas A
Nicholas A (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
The hotel is very nice and the room was very spacious and comfortable. The staff is very friendly and the shuttle is extremely convenient
TERRILYN
TERRILYN (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 13 日
Angela
Angela (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 10 日
Ronice
Ronice (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 5 日
The shuttle driver John to the Cleveland clinic was so nice and helpful. Loved the warm cookies on arrival. All staff was caring.
Laci
Laci (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Steph
Steph (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Monica
Monica (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 20 日
Good but getting rundown
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Great service. Very responsive to requests
Monica
Monica (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 18 日
dipika
dipika (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 17 日
Mark
Mark (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 17 日
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 2 月 6 日
So-so amenities in a lovely historic building
I love historic buildings. It's great to see this one lovingly restored. John the shuttle driver was a highlight in terms of staff service. Otherwise, staff was average in terms of efficiency and friendliness. The one server (female) in the bar around 7 pm on 2/5 was trying but needed help. Way too many customers for her to manage well. The lone server at breakfast on 2/6 was unfriendly and inattentive. She too was over-worked. The other issue was free breakfast. Website and hotels.com said it was free. Not true. Other customers and I had a rude awakening at breakfast. Please remedy the mis-information. Even my oncology social worker at Cle Clinic said this is a major perk at your hotel. I have updated her to stop telling patients about the non-existent free breakfast. Finally, why can't you provide refrigerators, other than in suites? This, plus mediocre hospitality from staff, is the primary reason I won't stay with you when I return for 1 week of radiation treatment in March. Need a fridge.
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 5 日
Not coming back here again
Blood stained comforter, nothing was done about it
Manuel
Manuel (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 2 日
Brian
Brian (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 31 日
It’s Hotel.com FAULT. Had heart surgery left arm impaired from that. Then fell broke right arm. Shower was to small. No hand rail or bar in shower. Broken glass shelve in corner. Room was COLD! No creamer for my morning coffee. They charged me additional FEES! Almost $100 I’m calling my Credit Card to damage a refund. Couldn’t even plug in my curling irons in the bathroom because the shelf was right up on the outlets and this is all because you guys book or get certain rooms. I stay there every damn month and this was the worst room I ever had I will not be booking any more rooms through hotel.com