- Don’t count on shuttle service being available to the Cleveland Clinic or anywhere for that matter. Hotel doesn’t have a backup, if driver calls in sick, you’re walking.
- 1 elevator wasn’t working when we arrived.
- Air conditioning has been out for days. Fans provided, to blow hot air around.
- Problems in the kitchen, out of multiple items on the menu when it’s open, closed other evenings. Food not always available.
- Beer is ice cold and refreshing, which is nice after you walk back from the clinic.
- Employees were all courteous and helpful.