Does Sarayi Boutique Hotel offer free cancellation for a full refund?

Yes, Sarayi Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sarayi Boutique Hotel?

Yes, cats and dogs stay free, with a limit of 2 total.

Is parking offered on site at Sarayi Boutique Hotel?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Sarayi Boutique Hotel?

Yes, an airport shuttle is available from 6 AM to midnight. The charge is AUD 31.00 per person one-way.

What are the check-in and check-out times at Sarayi Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Sarayi Boutique Hotel and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation onsite includes Pilates and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Sarayi Boutique Hotel?

Yes, The Underground offers beachfront dining.

What's the area around Sarayi Boutique Hotel like?

Sarayi Boutique Hotel is located on the waterfront in Palm Cove, a short 13-minute walk from Vie Spa Palm Cove and 13 minutes' walk from Palm Cove Beach.

Sarayi Boutique Hotel, Cairns: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 31, 2022

Fantastic customer service

Jasmin, 1-night trip

8/10 Very good

Jul 16, 2022

Unit was clean and had what we needed. But outside needed cleaning up.

Ronald, 1-night trip

6/10 Good

Jul 22, 2022

A bit old and needs uplift

Jo, 1-night trip

4/10 Fair

Sep 17, 2022

No TV reception in first room so had to shift rooms. Second room TV on strange angle facing to ceiling. Suggest wall mount.

Darryl, 1-night trip

6/10 Good

Aug 5, 2022

Claire, 3-night trip

8/10 Very good

Jul 15, 2022

Daniel, 1-night trip

6/10 Good

Jun 28, 2022

Didn't answer the phone during the day

Paul, 3-night trip

10/10 Exceptional

Jun 13, 2022

Andrew, 1-night trip

10/10 Exceptional

Jun 5, 2022

Philip, 2-night trip

4/10 Fair

Apr 18, 2022

Location great. Beds comfy. On arrival no advice on room eg milk in fridge. Empty water bottle in fridge. No bin in toilets. No water tumblers. Rooms very plain no lounge chair in room. Mo compendium for information. Room does not look 4 starand very unlike websire photos. Pool was clean but all deserted no shade or shelter around pool. Undergoing renovations to one area which should be divulged on booking. No on sight restaurant as advertised. Total waste of money for the amiunt i paid.

Jenny, 3-night trip

6/10 Good

Mar 22, 2022

Corrie, 2-night trip

8/10 Very good

Mar 20, 2022

It is a clean room with a comfortable bed and a hotel with good coffee cups and in the middle of Palm Cove.

David, 1-night trip

4/10 Fair

Mar 11, 2022

great location great staff grear food at the Underground. It will be good when the renos are finished

Trudy, 1-night trip

6/10 Good

Feb 26, 2022

Great location on the beach front. Didn’t see any staff, got our key from a lock-box.

Louise, 1-night trip

4/10 Fair

Feb 19, 2022

More cheap, than Boutique! Abandoned reception and restaurant gave a twilight zone feel. No blanket, dirty cups. No extra pillows. With an outdoor area ripe for a warm tv makeover series.

Gregory, 3-night trip

8/10 Very good

Feb 19, 2022

Friendly staff. Very clean room, good value.

Coral, 1-night trip

6/10 Good

Feb 14, 2022

Location is excellent. Room was more dated than the photos depicted.

Alia, 2-night trip

4/10 Fair

Jan 16, 2022

Stay was good except did not get room that was booked

Kerrie, 1-night trip

4/10 Fair

Jan 5, 2022

Very unfair and a little sneaky when booking I booked two beds as I was staying with my 25 yr old son but when I got there she charged me an extra $40 to make up the extra bed. Very disappointed ☹️

Annie, 1-night trip

10/10 Exceptional

Nov 9, 2021

Nice clean room..... N the young lady that works there made the stay very pleasant!! She deserves a payrise!!

Lewis, 4-night trip

4/10 Fair

Nov 2, 2021

Positives - Great location and king bed was comfy. Negatives - Reception was unattended for over 20mins. Phone calls were not answered, had to search for the only person working, and they were servicing a room. Smelly room, very tired, needs a major facelift.

Robert, 1-night trip

6/10 Good

Oct 9, 2021

Lovely location but slightly let go.

Judy, 4-night trip

6/10 Good

Aug 29, 2021

Disappointing return to this hotel. We remember many years ago that it was excellent but now it is very tired and needs a major refurbishment. It is obviously being run on a shoestring and it shows. Shame as it is in a prominent position and worthy of being returned to its former high standard.

Grant, 2-night trip

10/10 Exceptional

Aug 1, 2021

I love this property! It’s in an excellent location, right in the middle of Williams Esplanade. The rooms I’ve stayed in are very spacious and have everything you need – crockery, microwave, fridge, coffee/tea…and more. The staff were friendly, and always super helpful and accommodating. Sure there’s a few things that may need to be upgraded, but considering the last year and a half we’ve had, it’s more than understandable. The pool on the roof is a real treat. It’s a great place to catch the last of the day’s sun, with a gorgeous view, and more often than not I had it to myself. Bliss. My room was on the ground floor off the lobby, and I left the courtyard door open to sleep to the sound of the ocean. Palm Cove is a little treasure of a place and Sarayi is a great find and value for money (especially outside peak months July-August)

2-night trip

4/10 Fair

Jul 21, 2021

Everything was tired and needed repair. The wifi was down on both days of our stay.

2-night trip

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