2/10 欠佳
2025 年 10 月 9 日
Where do I start?!!
Asked b4 considering stay if hot tub was working and available? I WAS ASSURED-YES!
Hot tub= cold, jets not working!!
Informed staff= we”ll get someone on that right away, no response entire night?!? Next morning, how was your stay? Explaining why my stay was horrible (no comfort from the spa down) she said to my chagrin “ why didn’t they send you to our sister property 100ft. walk next door?!?”
REALLY…..,.
That would have been nice!!
Black mold in shower.
Carpet thru out in shotty disrepair, you can’t even roll your luggage w/o lifting rollers over tears/wrinkles in common walkways/hallways.
Complimentary food made me sick (diarrhea) for 24 hours!!
Room carpet had big stained area ( looked scary)
Staff was not present or helpful. Always a sign saying we’ll be back in 15 minutes.
Julie
Julie (1 晚行程)
Hotels.com 真實旅客評價
