The deck door was impossible to open, the AC broke. It was okay, not spectacular.
Kimberly
Kimberly (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 25 日
Veronica
Veronica (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 24 日
Veronica
Veronica (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 22 日
Adrian
Adrian (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 2 日
Edilberto
Edilberto (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Janette
Janette (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 25 日
A lot of noise guest horrible music in full volum
They allow noise in the pool until 10 pm and that is terrible because the hotel allows horrendous music in full volume in the pool and bothers the guests and do not respect the complaints there are quieter hotels than this
Silvia
Silvia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 20 日
I paid extra for ocean view. Our room was rather dirty, the sheets were clean. Huge dust balls on ceiling fan, but apparently it's cool to just paint over the mold in the ceiling?
Staff excellent, the restaurant was absolutely terrific and had some amazing dishes.
Not what I expected for near $200 night all in price, especially in the off season.
Robert
Robert (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Good customer service
Martin
Martin (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 18 日
.
Patricia
Patricia (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 17 日
-
Rubisela
Rubisela (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Susana
Susana (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Jonatan
Jonatan (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 7 月 16 日
thank you for the great service
Jorge
Jorge (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 15 日
🇲🇽 Mexico, 2025 🇲🇽
Very nice hotel, very accommodating for families.. close to the beach... Nice size rooms .. friendly hotel staff
Olivia
Olivia (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 7 日
Blaine
Blaine (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
...
Ana Guadalupe
Ana Guadalupe (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 7 月 5 日
This hotel is rated as a 4⭐️ hotel, I would say it’s closer to 3. It was horrible but definitely wasn’t a 4 star. They say they have free WiFi but whenever I asked the staff for help on it because it never showed up on my phone or laptop they didn’t help. Also had to ask twice for help in my bathroom because the toilet was making constant noise and I would get locked out of it. The water in the shower was good but the pressure would randomly change to a lot of pressure to less while showering. The pool looked dirty. The beds are clean but very hard. I liked costa elegante much better.
The good things were that it is pretty close to Playa Bonita (playa Bonita resort is much closer though) and it does have free breakfast which had a good selection and changed daily. This is good if you don’t drive there because there’s no walkable restaurants near by without taking a taxi.
There was a young man who was helpful, the other staff was not.
Kirsten
Kirsten (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 7 月 4 日
I would not come back to this property until the ownership make more upgrades to their services & rooms. I booked 2 rooms, none of them had good internet (actually it was awful WiFi). One of the rooms had a smelly toilet. Pool was clean, whirlpool was not in working condition. Breakfast bar was great. The lady in charge was very friendly! The area was safe!