DO NOT BOOK
We booked this for Sunday 24th August 2025 and we were in Brighton.
The check in process is ran by an AI bot and they took check in fees of £4.97 each from us telling us we would receive the codes to check in at 4pm.
We never received the codes and it was a nightmare trying to contact them and difficult to find any real contact information that wasn't powered by AI.
When my partner finally got a return call around an hour later (nearly 5pm) we were told that they would have to check the position with the manager. My partner then received a text confirming our booking was cancelled.
We still have not received a refund of the check in fees and frankly it feels like a scam.
Natasha
Natasha (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 19 日
Serious safety issue – not suitable for families
We stayed at Boho Breeze in Brighton with my young daughter. During our stay, she slipped in the shower and fell against a sharp exposedmetal edge on the shower frame. This caused a painful injury and bleeding, and we had to seek hospital treatment.
This should never happen in a family hotel. The bathroom is unsafe, especially for children. I would not recommend this property to families until the shower design is changed and made safe.
I had booked this hotel a couple of days before and on the day they called me to canceled the booking and could not give me a reason why. I'm still waiting for a refund
IVS
IVS (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 29 日
Sarfraz
Sarfraz (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 21 日
John
John (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 21 日
Do not book, you will have extra charges
Arrived had to pay extra fees that wasn’t told at time of booking
All done over what’s app
Room had not been cleaned from night before,
Said they would get it cleaned but at 8pm offered us a room in another hotel
1.5 miles away
But we’re at a gig
During the night the roof leaked and soaked the floor