They gave us a rooms with holes in the walls, the window of the door from the vila is broken entirely, the heating system was turned-off and we get cold, the behavior of the receptionist was terrible, they back-talked to us and laughing about our complains
pavel aurelian
pavel aurelian (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2016 年 4 月 24 日
Ottimo hotel
Un giorno di relax in compagnia
Michele
Hotels.com 真實旅客評價
10/10 完美
2015 年 9 月 26 日
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2015 年 9 月 19 日
Service was excellent and spa facilities are unique. Be sure to request a non-smoking room if that is important to you.
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2015 年 9 月 13 日
week in Tuscany
Lovely location: Peaceful and serene and easy drives to Florence, Siena and Cortona. Two pools and gym. No WiFi in room and even spotty in dining room. That was a definite negative for me. Also was surprised that there was no hair conditioner or moisturizer given it is a spa. Great shower!
Jacqueline
Hotels.com 真實旅客評價
10/10 完美
2015 年 8 月 19 日
ottima spa in collina
esperienza eccellente ottimo relax bellissima spa per ottimo relax
lorenzo
Expedia 真實旅客評價
10/10 完美
2015 年 8 月 11 日
Tutto perfetto. Spa molto suggestiva. Colazione abbondante. Unico neo: bagno della camera piccolo.
Francesca
Hotels.com 真實旅客評價
6/10 不錯
2015 年 8 月 1 日
Nice enough but lacking atmosphere
The hotel complex is actually very nice and quiet; very clean, plenty of parking, interesting layout. The staff were also very welcoming and accommodating. However the atmosphere is slightly dead, and doesn't fit too well into the Tuscan location. The breakfast could also be improved; cold food was okay but the hot food options were of poor quality.
Note, there is a 10-15 walk up a steep hill to get to the walled city entrance.
Daniel
Hotels.com 真實旅客評價
10/10 完美
2015 年 3 月 24 日
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2015 年 1 月 7 日
Ottima cucina
Buona posizione sia per la città che per i dintorni
真實旅客
Expedia 真實旅客評價
8/10 很好
2014 年 10 月 12 日
Muito bonito !
Ficamos no prédio anexo e era realmente longe do principal (uma ladeira), tanto que fomos tomar café de carro... porém o hotel todo e o prédio anexo erm bonitos e caprichados, com cadeiras para apreciar o jardim, piscina e academia. Nosso quarto tinha uma banheira com hidro e bastante espaço. Foi excelente, recomendamos.
VANESSA
Hotels.com 真實旅客評價
8/10 很好
2014 年 9 月 30 日
Resort con splendida vista sulle colline senesi
Ottimo posto per trascorrere in relax due/tre giorni all'insegna del benessere.
andrea
Expedia 真實旅客評價
6/10 不錯
2014 年 9 月 18 日
Easy drive to Montepulciano
The bedroom was nice and clean but we did not care for the bathroom shower. Someone thought it was a good idea to put in "spa" showers but they are very small and I could never get the water temperature set. Too hot, then too cold. The location to Montepulciano was a couple minute drive. On one of the patios a group of people ate and drank in the evening and their dishes were still there in the morning. The staff was not unfriendly but they were a little "cold" and did not speak very good English. When I booked, I thought the hotel was a little further out from the town. It was on a city street with blind driveways. Pictures make it look like you are outside the city more.
真實旅客
Expedia 真實旅客評價
10/10 完美
2014 年 9 月 11 日
Great Location and Views
We stayed outside of the main hotel and is was so great to see the town from this angle. So quiet and with a great pool. We will be back.
The Normans
Hotels.com 真實旅客評價
4/10 一般
2014 年 9 月 9 日
Achtung bei der Wahl der Zimmerkategorie
Wir hatten ein Annex Zimmer gebucht und sind auf Grund der Beschreibung von einer etwas unbequemen Lage ausgegangen. Angeboten wurde uns bei unserer Ankunft das am weitesten vom Hauptgebäude entfernte Zimmer, das sich außerdem im Anbau für Angestellte befand. Absolut keine Übereinstimmung mit der hotelkategorie, Modergeruch. Erst nach langem diskutieren wurde uns ein anderes Zimmer in einem Neubau angeboten. Das Zimmer war ok aber alles sehr weit vom SPA entfernt. Achtung kein Safe im Zimmer! Frühstück schwach, Anlage nicht bemerkenswert. Laute Musik im poolbereich.
真實旅客
Hotels.com 真實旅客評價
6/10 不錯
2014 年 9 月 4 日
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2014 年 9 月 2 日
SpA eccellente, colazione migliorabile
Sistemazione comoda in dependance, per quanto un po distante dal resort, ottima la piscina dedicata con vista eccellente. Personale cortese e competente
Vinci Diego
Hotels.com 真實旅客評價
6/10 不錯
2014 年 6 月 29 日
stinkendes Zimmer
Das Zimmer befand sich ausserhalb der Hotel-Anlage und hatte null Infrastruktur, es hat sehr stark nach "gräuelen " gestunken, was zu Kopfschmerzen führte(Unbewohnbar!). Das Zimmer konnten wir nur gegen Aufpreis wechseln!! Der Preis liess sich nicht verhandeln!!
Schwendeler
Hotels.com 真實旅客評價
10/10 完美
2014 年 6 月 2 日
Beautiful hotel
Loved the hotel and the location, but the beds really are hard.
Carrie
Hotels.com 真實旅客評價
8/10 很好
2014 年 3 月 10 日
Albergo bello e SPA meravigliosa
Posizione perfetta, in pochi minuti a piedi si è al centro di Montepulciano.
La SPA è bellissima, molto curata, personale gentile.
La colazione. Soprattutto la parte salata e le brioches che sembravano un po' finte...
真實旅客
Expedia 真實旅客評價
10/10 完美
2013 年 9 月 23 日
Can't fault out stay.
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2013 年 5 月 28 日
Brett
Hotels.com 真實旅客評價
10/10 完美
2013 年 5 月 27 日
Vista incrível
O hotel está muito bem localizado e não tivemos vontade de sair. Vista linda da janela do quarto. No nosso quarto, não tinha serviço de wi-fi, pois era em outro prédio, bem afastado da recepção. Paracia ser um prédio novo, ainda em adaptação ao estilo mais sofisticado do hotel.
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2013 年 5 月 15 日
Letti comodi
Molto bene , centro benessere molto bello , gentilezza e qualità . Da consigliare