Todo fue maravilloso, es un hotel muy bonito y el servicio es excelente, lo recomiendo ampliamente.
claudia
claudia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Patricia
Patricia (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 18 日
Martín
Martín (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 9 日
Clarisse
Clarisse (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 21 日
Rosa
Rosa (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 24 日
The service of the property has to rectify their attitude after some negative actions.
Andrew F
Andrew F (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 20 日
Room had a musty odor. There were not enough chairs at the pool or on the beach for everyone at the property. I also didn’t realize that the adult and family resorts were connected and shared quite a bit of facilities together. Not a place to go if you truly want to be kid free.
Elizabeth Lee
Elizabeth Lee (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 19 日
Had a great time!!! All staff were very friendly and accommodating. Would definitely recommend this resort!!!
Bernadette
Bernadette (6 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 18 日
Fuad
Fuad (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 18 日
This facility used to be great in 2016. My recent visit it was dirty, smells of mold. The food was awful especially in the Hadar, the only breakfast option available. Not safe because my sister’s gold jewelry was stolen from her room. It’s not worth the money we spent on this trip.
Guest services were attentive and followed up when I needed medical care. Only positive was Guest services
Laila
Laila (5 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 18 日
We stayed at Paradisus La Perla in 2016 and again in January 2025 and the quality of the resort has drastically decreased. Most notably, we believe our gold jewelry was stolen from our room by housekeeping on the third day of our stay. gold necklaces was in jewelry box and inside the carry-on after wearing them, instead of the safe. Upon our return home, we realized that they're no longer there. Additionally, other family members who vacationed with us experienced bribery from staff members at reception who promised room upgrades for a cash payment on the side. Towels smelled of mildew, bathrooms had a sewage smell, the food in the buffet is very poorly prepared and basically inedible. so this sealed the deal for never returning to Paradisus Playa del Carmen. Beware!
Elia
Elia (5 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 7 日
From day one our concierge was nowhere to be found and remained uncontactable for the majority of the trip. Unless he was promoting some expensive excursion or add on to upsell us. We had poor room service that would not give us water for days and we did not reveieve a majority of the amenities we were entitled to as reserve gusets highly to do not recommend and emmanuel our concierge should be re-evaluated to make sure his performance can meet even the lowest of standards.
GRAHAM
GRAHAM (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 7 日
Salomon
Salomon (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 4 日
Beautiful reaort. The only thing i would say, is there were not as many options for nightly entertainment as other resorts i have been to before
Tara
Tara (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 4 日
The property is lovely!
Erin
Erin (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 3 日
Junhwa
Junhwa (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 2 日
Jose Alexis Arzate
Jose Alexis Arzate (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 30 日
Caroline
Caroline (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 29 日
Perfect exept for service at all dinner restaurents.
Young
Young (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 28 日
Accident good time
Radoslaw
Radoslaw (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 28 日
Paradid La Perla is the best resorts we've ever been in. Our own host Hector was amazing and kept us updated on activities and restaurant reservations through texting. Gabriel at the front desk was also very helpful. Besides the delicious food at the buffet, make sure you try all their restaurants as the food there is exceptional. Flora and Lemon Fish is a must to try. Japanese restaurant was also amazing. They have two options - cook cooking in front of you and also menu option. The cook was very fun and entertaining and let me participate in cooking! Everyday we had pool activities. We had a fun water balloon and foam party. They also have a quiet area for those who want to relax in peace. The resort itself is gorgeous and very clean. We had an amazing experience at the resort, everyone was so friendly and helpful. We are planning to return next year.
Kristina
Kristina (6 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 28 日
Rene
Rene (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 26 日
Ehsan
Ehsan (6 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 25 日
Was ok.
Stephanie
Stephanie (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 24 日
This was the best place we have ever stayed!!!
Everything was perfect and i cant say enough about it.
Food was out of this world!!!
Absolutely a 10/10.
We will be back!
Perfection!