The service of the property has to rectify their attitude after some negative actions.
Andrew F
Andrew F (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Yaqueline
Yaqueline (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月3日
En general bueno pero los horarios restringidos de los restaurantes te hacen nadar a las prisas y arruina el descanso. Lo que está terrible son los colchones, absolutamente viejos y terminas con un dolor de cuerpo y cabeza impresionante, no solo yo, mi pareja padeció lo mismo, lo cual arruinó el descanso
Jose
Jose (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月2日
This was our first time being at an all-inclusive Adult Only resort, that being said as a first timer the following are my thoughts. The resort was clean, a beautiful facility. Tipping is expected. That was really not something I was prepared for, although the hotel was able to charge my credit card for pesos that we could give out. Almost all of the staff were friendly and helpful, the exception being a gal we booked our dinners with. She seemed a little irritated when explaining the rules of booking meals. When you check in, the staff will try and sell you The Reserve package which puts you in a more exclusive part of the resort (not very big and the benefits really don't get you much, I feel). I'm not sure if this is normal for all-inclusives. Be aware that there is a family side of the resort and some of the dining options are in that area. Overall, we had a great time and really enjoyed our stay.
Sandra
Sandra (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年12月2日
Room was upgraded but was not clean, Ac was not working bathroom stack ants on the table. Took them 2 days to fix the problem. Is no communication there
Monika Leokadia
Monika Leokadia (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月1日
Stephanie
Stephanie (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月29日
Cockroach…
Lauren
Lauren (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月28日
The hotel was clean and beaten
Uri
Uri (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月27日
This property is beautiful. We stayed on in the adult section, La Perla, it was clean, the crew is out there all day making sure that the washrooms are clean, the area is clean and they are super friendly. We loved the Nespresso bars.
It was a little difficult to get reservations at the restaurants but the food in the main dining area was great, plentiful and delicious.
We really enjoyed our breakfasts, the variety was amazing and something for everyone.
Our room was spacious and clean. We really enjoyed the jacuzzi and the bathrobes and slippers.
The beach is incredible, plenty of room to sit and the service was great. The adult section’s pool was really nice with activities during the day and great music. The quiet pools were great too.
We had a great time and will definitely recommend and go back.
Thanks
Hadas
Hadas (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月25日
Was very nice
Gerald
Gerald (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月24日
A great great hotel would definitely return! Recommend without reservation
Conrad
Conrad (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月17日
Exelente comida y el servicio está muy bien
Lo malo es la playa tiene muchas piedras y no puedes disfrutarla
Elmer
Elmer (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月8日
Melissa Ariadne Lopez
Melissa Ariadne Lopez (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月5日
Excellent hotel and service. Highly recommend!
Melanie
Melanie (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月3日
Solo Experience
Incredible getaway for myself where I was just looking for a few days to relax. Activities during the day to keep you occupied if needed and decent entertainment at night but this is a relaxed resort so don't expect anything late into the evenings.
Nik
Nik (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月31日
Paul
Paul (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月30日
KenyaCharles
KenyaCharles (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月29日
Jorge
Jorge (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
Its not something unique for me. All stuff absolutely amazing, very helpful.
I don't like, that music was so loud. From 11 AM i can't stay on the poot principal because of this.
Ludmila
Ludmila (13 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月21日
Bailey
Bailey (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月18日
it was clean modern and gorgeous and big enough for everyone to get to do what they are looking for. if you want loud music or no music its all possible
cora
cora (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月17日
Amazing resort
Diana
Diana (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月15日
Emerson Christian
Emerson Christian (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月15日
I asked for the wine that was promised and nothing. Maybe I should’ve argued more but it was not worth my time