Nice hotel with spacious room, and friendly staff, but the furnitures inside the room were about to break down and the carpet was not in the best condition. Far fron being a 5 star hotel...
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2020 年 11 月 7 日
A beautiful boutique hotel with large rooms an attentive service
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2020 年 10 月 20 日
Shocking experience
With COVID we looked for a hotel that was spacious with few guests. The hotel has spacious rooms and with only 10 rooms, it suited our needs.
The hotel failed to mention that they hire out the premises for events. One such event was scheduled for the Sunday morning - the team setting up worked outside our room for most of the night, and got pretty rowdy from around 6am on the Sunday morning. Completely unacceptable.
The party further increased the number of people sharing the space (a converted house) by over 40 - we could not use the main entrance as this was set up for the party and most of the 40+ guests did not wear masks, nor did they practice social distancing. The hotel did nothing to correct this.
The only up side to the stay was that management was gracious enough to let us check out early and refund us.
Lovely hotel, average service, and a complete disregard for the safety or comfort of guests!
Amantha
Amantha (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2020 年 6 月 24 日
Martin
Martin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2019 年 8 月 14 日
Joanne’s review
Wonderful large room comfortable firm bed large bathroom and nice balcony with view. Area relatively safe. Very accommodating staff. Good breakfast.
Joanne
Joanne (1 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 4 月 17 日
My husband and I were so blessed to have had the opportunity to stay at this beautiful place. The manor is a piece of history and a place to treasure. We will never forget staying there. From the moment we checked in and until we checked we checked out we felt at home and safe. Your staff were professional, and most gracious to us. Breakfasts were delicious. Our heartfelt thanks to all the staff for taking care of us. We look forward to staying at the manor when we come back to South Africa.
真實旅客
3 晚浪漫旅程
Expedia 真實旅客評價
8/10 很好
2019 年 3 月 13 日
ottimo soggiorno stile vecchia durban
bellissima casa, personale gentile, ottima air condition e wifi , il tutto avrebbe bisogno di una rinfrescata e di personale piu' esperto
nicolas
nicolas (3 晚浪漫旅程)
Hotels.com 真實旅客評價
8/10 很好
2019 年 2 月 2 日
Lovely hotel in a quiet part of town overlooking the city. Loved the staff who couldn’ t do enough for us including leaving us fruit to eat as we had a 4.00am departure. Food beautifullly presented and so tasty.
On the other side of the coin we felt the pool area needs some attention to draw guests to make better use of it.
If we had to single out a member of their great staff it would be Agnes who was amazing!!
Bill
Bill (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2018 年 10 月 30 日
The staff and property was very nice. We had a miscommunication about our driver that we had for the day. Did not realize that we will be charged for the mileage. Thought the price that he gave us for the day was the only price.
真實旅客
2 晚行程
Expedia 真實旅客評價
6/10 不錯
2018 年 10 月 9 日
Great staff but expected more from Audacia
They staff is so lovely and friendly. The building is interesting and has lots of potential. The room was comfortable - the best part is the little balcony with sea view. It is a "shared" balcony some of the rooms have private balconies. No attention to detail (no extra cotton wool or amenities in bath room only just bare minimum). New towels are sorely needed.
Although there are some special furniture and art pieces, the place lacks luxury atmosphere. We expected more of 5 star establishment.
Lovely pool area.
The food not great. We had breakfast and dinner over 2 days and felt the kitchen can do better. The dinning room courtyard needs to spruced up. (needs flowers and plants. The fountain is not operational). It can be a haven if things are jacked up a bit.
It is clear that some effort has been put in however to compete with 5 star accommodation and attract the discerning traveler requires more improvements.
Room tip - if you are a light sleeper choose a room not overlooking parking area. Noisy people arrived, loud music woke us up. The checkin and checkout was smooth. Lovely people.