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The Capital 20 West

5.0 star property
Luxury hotel in Sandton with outdoor pool and restaurant

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Capital 20 West

Exterior
Bar (on property)
Interior
Outdoor pool
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Airport transfer
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free shopping centre shuttle
  • Fitness centre
  • Room service
  • Babysitting
  • Conference centre
  • 9 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 Bedroom

Living area

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • 80 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

In-room safe, desk, blackout curtains, soundproofing

Standard Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • 110 sq m
  • Sleeps 4
  • 2 King Beds OR 1 Queen Bed

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Premium bedding, in-room safe, individually furnished, desk

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Pool
Spa
Airport transfer
Free parking
8.2 out of 10, Very good, (204)
The price is HK$576
HK$663 total
includes taxes & fees
14 Jan - 15 January 2025
The Capital Empire
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About the area

Map
20 West Road South, Morningside, Sandton, Gauteng, 2146

What's nearby

  • Morningside Mediclinic - 2 min walk - 0.2 km
  • Nelson Mandela Square - 3 min drive - 2.6 km
  • Sandton City Mall - 3 min drive - 2.5 km
  • Sandton Convention Centre - 3 min drive - 2.6 km
  • Melrose Arch Shopping Centre - 6 min drive - 6.1 km

Getting around

  • Johannesburg (JNB-O.R. Tambo Intl.) - 30 min drive
  • Johannesburg (HLA-Lanseria) - 49 min drive
  • Johannesburg Park Station - 27 min drive
  • Johannesburg Sandton Station - 29 min walk
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪Kauai - ‬3 min drive
  • ‪Fournos Bakery - ‬3 min drive
  • ‪KFC - ‬11 min walk
  • ‪Tropical - ‬7 min walk
  • ‪Wurstbude - ‬7 min walk

About this property

The Capital 20 West

When you stay at The Capital 20 West, you'll be within a 15-minute drive of Melrose Arch Shopping Centre and Montecasino. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool, a terrace and a garden are other highlights at this luxurious hotel. Fellow travellers like the room service.

Languages

Afrikaans, English

At a glance

DONE

Hotel size

    • 125 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)

What to do

  • Golfing nearby

Working away

  • 9 meeting rooms
  • Conference centre (4844 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 560 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for ZAR 500 per night

Parking

  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Capital 20 West Hotel Johannesburg
Capital 20 West Hotel
Capital 20 West Johannesburg
Capital 20 West
Capital 20 West Hotel Sandton
Capital 20 West Sandton
20 West Executive Apartments Hotel Sandton
The Capital 20 West Sandton Greater Johannesburg
20 West Executive Apartments And Hotel
The Capital 20 West Hotel
The Capital 20 West Sandton
The Capital 20 West Hotel Sandton

Frequently asked questions

Does The Capital 20 West offer free cancellation for a full refund?
Yes, The Capital 20 West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Capital 20 West?
Yes, there's an outdoor pool.
Are pets allowed at The Capital 20 West?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Capital 20 West?
Yes, there's free self parking.
Is an airport shuttle service offered by The Capital 20 West?
Yes, an airport shuttle is available. The charge is ZAR 560 per vehicle one-way.
What are the check-in and check-out times at The Capital 20 West?
Check-in start time: 2 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at The Capital 20 West?
No, this hotel doesn't have a casino, but Montecasino (12-min drive) and Gold Reef City Casino (20-min drive) are both nearby.
What is there to do at The Capital 20 West and nearby?
The Capital 20 West has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near The Capital 20 West?
Yes, there's an on-site restaurant.
What's the area around The Capital 20 West like?
The Capital 20 West is in Sandton, a short 2-minute walk from Morningside Mediclinic and 17 minutes' walk from The MARC.

The Capital 20 West Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night trip
Verified Hotels.com guest review

4/10 Fair

No hot water.
Elroi, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were excellent, rooms modern and spacious and shuttle services to the Sandton Mall very convenient.
6-night family trip
Verified Expedia guest review

10/10 Exceptional

This property is excellent value for money. The staff all very pleasant and helpful. The breakfast buffet has a really good tasty selection. The pool area and gym are well kept as is the rest of this hotel. The complimentary shuttle is also very useful.
10-night family trip
Verified Expedia guest review

10/10 Exceptional

9-night trip
Verified Expedia guest review

10/10 Exceptional

Its well maintained and the staff know how to serve their clients
Tumisang, 2-night romance trip
Verified Expedia guest review

2/10 Poor

It’s better than most
Room was said to be smoke free - smelt like a tobacco factory! I’ve been here a few times, I love it however. But this experience this time was poor. I will still come back.
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Nerin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Doreen, 3-night trip
Verified Hotels.com guest review

6/10 Good

Pankaj, 1-night trip
Verified Hotels.com guest review

6/10 Good

What can i say. Just a stay
Not so good. The staff have attitude problems. They need customer care training
2-night romance trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified CheapTickets guest review

2/10 Poor

Return My Funds Back To Me
I met with the manager who was super rude because i am black and she is white... I tried asking questions and then she asked that the bouncers/security take me out for no good reason. She is racist and don't need to work or manage sure sector. I never stayed in the room so please do refund my money.. Thanks
Justin, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Hot water and shower not working properly-:(
The shower was damaged reported to the recetion couple times and was never fixed so was restricted to use the bath hub and the hot water run out as after one of us showered. So this need looking into for future guests.
6-night romance trip
Verified Hotels.com guest review

6/10 Good

The staff were amazing, very attentive, polite and friendly. Unfortunately housekeeping was always very late. Sometimes as late as 3pm which is not great at all. The windows are open to the corridor so you can’t open the blinds to the sun as people can see through your room when walking past.
6-night romance trip
Verified Expedia guest review

6/10 Good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A great hotel.
Amazing stay, lovely rooms. Very friendly and accommodating staff.
T S, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous hotel Walls too thin
Leah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice pearl
Was very fine and calming
Helder, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Poor cellphone network in room
Aircon vent just came loose. Very poor cellphone network in room.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I was upgraded very nice place to stay ..the veranda restaurant was very nice
2-night trip
Verified Orbitz guest review

8/10 Very good

Apartments are great, rooms are cramped and claust
Our first room allocated was tiny, dark and awful but when we approached the staff at the front desk stating the room was claustrophobic and boiling hot, they reallocated is a one bedroom apartment which was fantastic, spacious, well equipped and with a balcony. Pool was lovely and staff service really made all the difference. Turned out to be a great stay
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

2/10 Poor

When I checked in the staff failed inform me that the room air con was not worked . Room lacked privacy windows in corridor in frequent use by other residents. Very highly noise level which forced me to move hotels
6-night trip
Verified Ebookers guest review