The room was very clean but very sparse. No shower gel, hand soap(!), hangers, tea/coffee etc. Also booked for 2 people but there was only 1 plate, glass, knife, fork etc which made things difficult. The lift call button was broken on the second floor so had to take the stairs with luggage at least part way down. Check out is listed as 11am on the site but it's actually 10am, please change this.