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Citrus Hotel Cheltenham by Compass Hospitality

3.0 star property
Hotel with bar/lounge, near Cheltenham Town Hall

Choose dates to view prices

Photo gallery for Citrus Hotel Cheltenham by Compass Hospitality

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board
Executive Suite | View from room
Front of property
Triple Room | In-room safe, desk, blackout drapes, iron/ironing board
Lobby sitting area
In the heart of Cheltenham, Citrus Hotel Cheltenham by Compass Hospitality offers a warm welcome with laundry services and a convenient bar. Connect to in-room WiFi, take advantage of luggage storage, and enjoy express check-out. The helpful staff has left a lasting impression on previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • 2 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 190 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, iron/ironing board

Suite

Highlights

Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Shower/tub combination
Hair dryer
Free bottled water
Coffee/tea maker
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Private kitchenette | Coffee/tea maker, electric kettle

Family Room

Highlights

Separate sitting area
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Shower/tub combination
Hair dryer
Free bottled water
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout drapes, iron/ironing board

Triple Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
Coffee/tea maker
In-room safe
  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Accessible Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Accessible Twin Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
Coffee/tea maker
In-room safe
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Accessible Double Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
Coffee/tea maker
In-room safe
  • 190 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, blackout drapes, iron/ironing board

Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Electric kettle
Coffee/tea maker
In-room safe
  • 300 sq ft
  • Sleeps 4
  • 4 Twin Beds

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Exterior

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About the neighborhood

Map
Wellington Street, Cheltenham, England, GL50 1XZ

What's nearby

  • Cheltenham Town Hall - 3 min walk - 0.3 km
  • Everyman Theatre - 5 min walk - 0.4 km
  • Cheltenham General Hospital - 8 min walk - 0.7 km
  • University of Gloucestershire - 16 min walk - 1.4 km
  • Cheltenham Racecourse - 4 min drive - 3.1 km

Getting around

  • Birmingham Airport (BHX) - 73 min drive
  • Gloucester Station - 12 min drive
  • Ashchurch for Tewkesbury Station - 14 min drive
  • Cheltenham Spa Station - 27 min walk

Restaurants

  • ‪The Moon Under Water - ‬2 min walk
  • ‪Planet Caravan - ‬2 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪The Spectre - ‬3 min walk
  • ‪Black Gold Coffee - ‬3 min walk

About this property

Citrus Hotel Cheltenham by Compass Hospitality

Citrus Hotel Cheltenham by Compass Hospitality puts you within a 15-minute drive of Cheltenham Racecourse and Gloucester Docks. You can unwind with a drink at the bar/lounge, and continental breakfast is available daily. Also, this hotel is within a short drive of Gloucester Quays. Fellow travelers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 59 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 10 per day)
    • Onsite extended parking (GBP 8 per day)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Free offsite parking within 3 ft
    • Street parking available
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1960
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 49-inch flat-screen TV

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Lobby Bar - Onsite lobby lounge.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 0 to 6.95 for adults, and GBP 0 to 5 for children

Renovations and closures

This property is closed from March 31 2025 to March 31 2026 (dates subject to change).

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per night

Parking

  • Self parking costs GBP 10 per day
  • Extended parking costs GBP 8 per day
  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay, Eurocard

Also known as

Big Sleep Cheltenham
Big Sleep Hotel
Big Sleep Hotel Cheltenham
Big Sleep Hotel Cheltenham Compass Hospitality
Citrus Hotel Cheltenham Compass Hospitality
Big Sleep Cheltenham Compass Hospitality
Big Sleep Compass Hospitality
Citrus Cheltenham Compass Hospitality
Citrus Hotel Cheltenham by Compass Hospitality Hotel
Citrus Hotel Cheltenham by Compass Hospitality Cheltenham
Citrus Hotel Cheltenham by Compass Hospitality Hotel Cheltenham

Frequently asked questions

Is Citrus Hotel Cheltenham by Compass Hospitality currently open?

This property is closed from March 31 2025 to March 31 2026 (dates subject to change).

Does Citrus Hotel Cheltenham by Compass Hospitality offer free cancellation for a full refund?

Yes, Citrus Hotel Cheltenham by Compass Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Citrus Hotel Cheltenham by Compass Hospitality?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Citrus Hotel Cheltenham by Compass Hospitality?

Yes. Self parking costs GBP 10 per day. Extended parking costs GBP 8 per day. Parking spots may be limited.

What are the check-in and check-out times at Citrus Hotel Cheltenham by Compass Hospitality?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at Citrus Hotel Cheltenham by Compass Hospitality and nearby?

Recommended spots to visit include Cheltenham Town Hall (4-min walk) and Everyman Theatre (7-min walk), along with Cheltenham General Hospital (11-min walk) and Cheltenham Art Gallery and Museum (15-min walk).

What's the area around Citrus Hotel Cheltenham by Compass Hospitality like?

Citrus Hotel Cheltenham by Compass Hospitality is in the heart of Cheltenham, a short 4-minute walk from Cheltenham Town Hall and 7 minutes' walk from Everyman Theatre. Travelers say that the hotel is in a great location.

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Citrus Hotel Cheltenham by Compass Hospitality Reviews

Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Bathroom
Breakfast
Parking
Bed
Value
Towns
Lobby

Reviews

10/10 Exceptional

The hotel is perfectly located, staff friendly, room spacious and clean.
Gloria, 1-night trip

10/10 Exceptional

It was quiet and the check-in process was easy.
Akwasi, 1-night trip

10/10 Exceptional

I night stay, perfect location for town hall events
Rebecca, 1-night trip

10/10 Exceptional

Great location, hotel is basic but good value for money and very clean
Clare, 1-night trip

10/10 Exceptional

Very comfortable bed/ clean room and friendly staff . Would definitely recommend
kev, 1-night trip

6/10 Good

Convenient for a short term budget stay
Amy, 3-night trip

10/10 Exceptional

All v good. I make a point of staying there when in Cheltenham.
Neil, 1-night trip

10/10 Exceptional

Great stay brought to an abrupt end. Staff fantastic but not so convinced by their international paymasters.
Mark, 1-night trip

10/10 Exceptional

it is excellent located for a visit to Cheltenham. Nice and clean rooms.
Gloria, 1-night trip

8/10 Very good

Great location and a perfect place for a short stay. Staff were friendly and I felt safe staying there as someone travelling alone.
Kelly, 1-night trip

10/10 Exceptional

Convenient location, plenty of dining options walking distance.
Gloria, 1-night trip

8/10 Very good

Excellent Location

Excellent location, very comfortable room. Would stay here again.
Helen, 3-night trip

8/10 Very good

Able to check in early. Friendly staff. Lovely room. Onsite parking. Another pillow each would have been good but it didn't detract from our overall stay.
Natasha, 1-night trip

8/10 Very good

Well located, clean and friendly staff
Geoffrey, 1-night trip

10/10 Exceptional

The location of the hotel is so convenient because is just close to High Street, shops and restaurants. The hotel has parking and is very easy to find.
Gloria, 1-night trip

10/10 Exceptional

Property is clear and tidy. Staff very friendly and helpful
Yew Aik, 1-night trip

10/10 Exceptional

Lovely hotel staid the night staff were friendly close to food shops etc
Cory, 1-night trip

8/10 Very good

Central & comfortable room

Hotel is a little dated & worn but very central. Rooms are clean & comfortable. Hotel is very central & would stay again.
Maria, 3-night trip

10/10 Exceptional

Wonderful hotey
Richard, 1-night trip

10/10 Exceptional

I really like my spacious and bright room. It was very comfortable and the staff was very nice and polite. I would go back to this hotel.
Luciano, 2-night trip

4/10 Fair

Useful location but a pretty grotty hotel overall
Anthony, 1-night trip

10/10 Exceptional

Business Stay

Good hotel close to all amenities. Room comfy, great shower 😊 only issues curtains don’t cover length of windows, parking is first come, first served! And if you’ve got a room roadside it’s noisy! I did ask for a quiet room, away from the road.
Victor, 2-night trip

10/10 Exceptional

The staff are so helpful and friendly. I would highly recommend staying here.
Suzanne, 1-night trip

8/10 Very good

We enjoyed our stay at the citrus hotel. It was very convenient situated in the city centre within walking distance of all amenities. Plenty of eating out options around you. Parking at the hotel is limited but around the corner is a 24 hour car car with reasonable pricing.
Julie, 1-night trip

6/10 Good

Hotel was excellent value and in the perfect location. It was clean, but is looking dated and in need of renovation.
Paul, 1-night trip