Does Mansfield House Hotel offer free cancellation for a full refund?

Yes, Mansfield House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mansfield House Hotel?

Yes, cats and dogs are welcome. There's a charge of GBP 15 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mansfield House Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Mansfield House Hotel?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. There's a charge of GBP 30 for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 30 (subject to availability).

What is there to do at Mansfield House Hotel and nearby?

Mansfield House Hotel has a garden.

Are there restaurants at or near Mansfield House Hotel?

Yes, there's an onsite restaurant.

Mansfield House Hotel, Hawick: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Sep 29, 2025

Traditional scottish themed country manor , lovely grounds , great choice for breakfast , pet friendly too. very homely welcome from staff, really pleasant stay 👍

Billy, 3-night trip

10/10 Exceptional

Aug 2, 2025

Superb

Just a superb place. Prices reasonable and you don’t feel it’s all about taking your money

Russell, 2-night trip

8/10 Very good

Mar 24, 2025

A good find

The hotel has a very comfortable and pleasant atmosphere - the rooms of various sizes are all stylish and the bar / restaurant was good and seemed popular with local residents (good sign). Good value for money.

John, 1-night trip

10/10 Exceptional

Apr 5, 2024

A convenient stay for our purposes

Linda, 1-night trip

10/10 Exceptional

Aug 23, 2024

Dinner and breakfast were both good. Service excellent. Recommended.

Simon, 1-night trip

10/10 Exceptional

May 5, 2024

Will return.

Lovely clean room. Food was amazing. Lovely staff.

AILEEN, 1-night trip

6/10 Good

Aug 5, 2024

Borders holiday

Lovely hotel but further out of town than we had expected. Restaurant closed on first night there. Otherwise perfect for our stay.

3-night trip

4/10 Fair

Jun 9, 2025

When we arrived the hotel was open but no staff around. 1pm on a Saturday, bar locked and phoned the reception to alert attention but nobody appeared. Had to leave for an event and finally got someone on the phone at 3pm who said the hotel shuts between 12-3pm (door was wide open? Fire safety etc?) they said they’d leave the side door of the hotel open as we wouldn’t arrive back until midnight to get our room keys and the hotel is unmanned overnight. The side door was NOT left open and lucky another guest arrived back at the same time to let us in. We would have slept in cars otherwise. Find it really strange a hotel can be left unstaffed. The one staff member we met at breakfast was very pleasant but I’d say for nearly £200 for one night this was pretty poor service. The room was beautiful but is needing a bit of updating in the bathroom and things. The grounds looked lovely but it was raining so we didn’t venture too much.

Angela, 1-night trip

6/10 Good

Aug 27, 2023

ok hotel with no overnight catering offered

Overall the place we ok for a one night stop over. Main issue was there was no kind of room service menu when we arrived after 9.30pm. With all shops, takeaways and restaurants closed locally at that time there was no way to eat and when a hotel is in a town where there is a lack of facilities its important that they have some kind of offering even if just a simple sandwich

david, 1-night trip

6/10 Good

Mar 17, 2024

More of a B&B from a different era than a hotel. It’s a nice building & we had a superior room but the modern toilet was on short-flush and took forever to noisily refill. On checkout this was explained away as being an old building..really? Most of the staff were keen to help. Sadly the various policies made us feel like more of an inconvenience than valued guests. Some of the policies are not publicised. For example the ‘hotel’ closes in the afternoon and if you don’t vacate your room by ? time then forget room cleaning or replenished supplies. arrivals after 4pm must inform in advance. Even though the restaurant is open until 11 you must be seated by 8 to select from the whole menu but they would ‘leave the pizza oven on’. I was informed by FB message that this had been their policy for years as if this was relevant and that it would have been stated in the Expedia confirmation which it wasn’t. Tip: quoting non-existent t&cs at a hotel guest who merely wants fed ain’t great hospitality. Arrived at 8.30 and allowed the full menu as if it was a special favour. Food was fine and in large quantities if that is your thing. Nearly £180 per night plus £100 on dinner and a few extras was poor value. Check out is 10.30 (medieval). 12pm check out is extra. Intrigued that the last Expedia review was 7 months ago and most are pre-pandemic. Decor eclectic with the framed mirrors in the restaurant depicting chimpanzees smoking cigars/ playing cards being the pièce de résistance.

Nick, 2-night trip

10/10 Exceptional

Sep 7, 2025

Samuel, 4-night trip

8/10 Very good

Sep 6, 2025

Richard, 3-night trip

10/10 Exceptional

Aug 18, 2025

Alistair, 1-night trip

8/10 Very good

Jun 23, 2025

Justin, 1-night trip

10/10 Exceptional

Jan 18, 2024

1-night trip

8/10 Very good

Feb 7, 2021

Lovely stay

Thomas, 2-night trip

10/10 Exceptional

Jan 7, 2021

First Class visit again.

Second time I have stayed at this country house hotel although many years apart. Had reviewed on TA previously and raved about the place. It has changed hands since my last visit but tbh is as good if not better. Spookily got the same room as last time and it is still super. Confy bed, plenty space, nice sofa to sit and watch TV and nice en suite shower. Only very minor complaint is shower is slightly underpowered but pipes are no doubt old and pressure will be limited so can excuse that. This visit was of course during the latest lockdown and service is slightly limited although the restauarnt with full menu is still open for dining until 8pm and you can have a beer or wine. Food and service was first class and great value for money. You can't linger in the bar due to the rules but hey it was a schoolnight so no hardship there. Limited staff working and all were extremely pleasant, helpful and friendly, a credit to the establishment. Great stay once again and still a lovely place to go to. Will be back when the world returns to normal hopefully. Thanks very much.

Graeme, 1-night trip

10/10 Exceptional

Oct 29, 2020

1-night trip

10/10 Exceptional

Sep 18, 2020

Brilliant stay at the Mansfield House

An excellent stay. From arrival to departure the Staff were excellent. We had an evening meal, which was outstanding. The food was presented to a very high standard. The Menu on offer is vast to say the least, which made selections difficult, which was a nice problem to have! We had a lovely room which was lovely. It was our first time we have stayed and will definately not be the last. Would highly recommend the Hotel.

George, 1-night trip

10/10 Exceptional

Sep 14, 2020

Saturday night stay

Very welcoming, good room, enjoyable visit

Colin, 1-night trip

10/10 Exceptional

Sep 13, 2020

michael, 2-night trip

8/10 Very good

Sep 8, 2020

Review

Very pleasant hotel - friendly and accommodating staff. Room was a good size and comfortable bed.

Anthony, 1-night trip

10/10 Exceptional

Sep 8, 2020

hugh, 4-night trip

10/10 Exceptional

Sep 2, 2020

Roy, 2-night trip

8/10 Very good

Dec 1, 2019

Diane, 1-night trip

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