Ekram, the property manager is professional and provided super good support during our stay
Wai Ching Anita
Wai Ching Anita (6 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 28 日
My wife requested an early check-in. She was given permission to check in by the staff, but they failed to inform her that the room we had reserved would be replaced. My request for a cancellation and refund has still not been processed, and neither a positive nor a negative response has been received from "Expedia" customer service!
Polivios
Polivios (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 8 月 27 日
Booked for 2 bedroom but was given studio with single bed instead. Asked to change room but it was only available next day.
They insist i booked wrongly but it was their fault in the end.