I was supposed to stay at this hotel they ended up switching me to their sister hotel. Victor hotel. The $400 room that I originally purchased was switched to a standard room at the victor hotel. A $200 price difference I have not been compensated for my difference. Victor hotel is not bad…. When you’re spending $200 a night, but I spent 400 a night. Still haven’t received a message from them. All I asked for is to be compensated and they have never responded to me. Could’ve been just an upgraded room or anything, but they decided to not respond. This was their fault for not being able to give me the room that I purchased. Looks like a great hotel though wish I could’ve stayed.
Emme
Emme (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Luz Elena
Luz Elena (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
Beautiful place , beautiful vibes , rooms are so beautiful and clean .
Zaid
Zaid (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Donnatella is gorgeous and suites are top of the line -staff so fun and helpful. The DJ music, blinds, espresso machine, Food at hotel, aromatherapy, Bvlgari in the room were so nice. Felt like a little nook in Italy. Grazie !!!