The Grand Mercure Itaim Bibi was a great place to stay. The location was excellent very upscale, with great places to eat, great bars, shopping, and the Central Park of São Paulo all within easy walking distance. Every room has a balcony, the rooftop pool had incredible views of São Paulo.
The room had a very comfortable King Size bed, amble space for working if needed, the room was very clean, nice size bathroom with a large walk-in shower, plenty of water pressure.
Ian, George, and Leticia at the front desk gave incredible customer service and even spoke fluent English, which was very helpful since I do not speak Portuguese! They were super friendly, very knowledgeable about the areas restaurants, bars, and other attractions like shopping etc.
I would give the stay a 10 out of 10 if that rating were available on this platform. I will return to São Paulo again, and only stay here.
It was a great experience indeed. Job well done yo everyone! Thank you!