Sensira Resort & Spa Riviera Maya is a great choice for your beach stay in Puerto Morelos. 4 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Dining choices include 5 restaurants, and the 5 bars/lounges are great places to grab a cold drink. A free kid's club, a poolside bar and a hot tub are other highlights at this luxurious hotel.
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, Puerto Morelos, QROO, 77580
What's nearby
Petempich Bay - 7 min drive - 2.8 km
Crococun Zoo - 11 min drive - 8.1 km
Puerto Morelos Beach - 14 min drive - 6.4 km
Ojo de Agua Beach - 17 min drive - 9.2 km
Puerto Morelos Town Square - 17 min drive - 9.6 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
Tulum Intl. Airport (TQO) - 127 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 28 miles/45.1 km
Restaurants
Villa Marina - 16 min drive
Lobby Bar
Le Chique - 7 min drive
Bar Latino
Habaneros - 18 min drive
About this property
Sensira Resort & Spa Riviera Maya
Sensira Resort & Spa Riviera Maya is a great choice for your beach stay in Puerto Morelos. 4 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in massages at the spa. Dining choices include 5 restaurants, and the 5 bars/lounges are great places to grab a cold drink. A free kid's club, a poolside bar and a hot tub are other highlights at this luxurious hotel.
Languages
English, Spanish
At a glance
DONE
Hotel size
359 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Free babysitting
Free supervised childcare
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
5 restaurants
5 bars/lounges
Poolside bar
Coffee shop
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Free supervised childcare/activities
What to do
On the beach
Working away
Business centre
3 meeting rooms
Conference centre (6771 square feet of space)
Services
24-hour front desk
Concierge services
Luggage storage
Free pool cabanas
Pool umbrellas
Facilities
4 outdoor pools
Full-service spa
Hot tub
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Espresso maker
Slippers
Sleep well
Pillow menu
Premium bedding
Pillow-top mattress
What to enjoy
Balcony
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Inspiration Spa. Services include massages. The spa is equipped with a hot tub and a steam room. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.65 per accommodation, per night
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Sensira & Spa Riviera Maya
Sensira Resort Spa Riviera Maya
Sensira Resort & Spa Riviera Maya Hotel
Sensira Resort & Spa Riviera Maya Puerto Morelos
Sensira Resort & Spa Riviera Maya Hotel Puerto Morelos
Frequently asked questions
Is there a pool at Sensira Resort & Spa Riviera Maya?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Sensira Resort & Spa Riviera Maya?
Sorry, pets aren't allowed.
Is parking offered on site at Sensira Resort & Spa Riviera Maya?
Yes, there's free self parking.
What are the check-in and check-out times at Sensira Resort & Spa Riviera Maya?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Sensira Resort & Spa Riviera Maya and nearby?
Sensira Resort & Spa Riviera Maya has 4 outdoor pools and 5 bars, as well as a spa.
Are there restaurants at or near Sensira Resort & Spa Riviera Maya?
Yes, there are 5 on-site restaurants.
Does Sensira Resort & Spa Riviera Maya have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sensira Resort & Spa Riviera Maya like?
Sensira Resort & Spa Riviera Maya is located a short 3-minute walk from Arrecife de Puerto Morelos National Park.
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Sensira Resort & Spa Riviera Maya Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
1 Jul 2025
Food pool rooms great value
jose
jose, 2-night trip
10/10 Excellent
3 Jun 2025
The food was really good quality, including the services in the general areas, the best part is the cabanas right on the beach.
Amar
Amar, 4-night trip
10/10 Excellent
6 Jul 2025
Thank you !
Saahil
Saahil, 5-night trip
10/10 Excellent
21 May 2025
Getting there was bumpy due to the city road but man this place is beautiful and you forgot all about that and transform into a different world. They have everything you need right there to enjoy your time and peace.
Sasha
Sasha, 4-night trip
10/10 Excellent
3 Jul 2025
I like the entertainment at 9pm. In the theatre
Henry
Henry, 7-night trip
6/10 Okay
27 Jun 2025
Need to improve connect all infomation w all receptionist
Nhu Ngoc
Nhu Ngoc, 4-night trip
2/10 Terrible
9 Jun 2025
The property is scheming it’s two different listings on Expedia, not clear on all inclusive or not, the front desk was very unhelpful. Its an all inclusive resort so we were under the impression that it was all inclusive, but once we got to the property they wouldn’t allow us to change the booking or anything and we had to pay an extra 300 per person to just add all inclusive. We spent two hours in the lobby trying to get this handled, Expedia was no help either. Then the resort was very empty and the lobby smelled. The showers are all glass and open so if your staying with family like we were you have to leave the room just so they can shower. The resort on the other hand was very beautiful and the staff was amazing especially Domingo and Angel. The food throughout the whole resort was also delicious on top of having all top shelf liquor which was amazing.
joshua
joshua, 3-night trip
10/10 Excellent
13 Jul 2025
Mary
Mary, 5-night trip
2/10 Terrible
6 Jul 2025
Carlos
Carlos, 1-night trip
6/10 Okay
30 Jun 2025
Manuel
Manuel, 1-night trip
8/10 Good
7 Jun 2025
We had issues surrounding certain restaurants only on certain days
Jill
Jill, 7-night trip
6/10 Okay
20 May 2025
Tyrone
Tyrone, 3-night trip
10/10 Excellent
19 May 2025
Holly
Holly, 5-night trip
10/10 Excellent
16 May 2025
Gicela
Gicela, 2-night trip
10/10 Excellent
16 May 2025
La propiedad muy bien, solo que yo pagué un todo incluido según la página de Expedia y al llegar no se respetó ni el hotel ni Expedia
Gicela
Gicela, 1-night trip
4/10 Poor
7 May 2025
Regresé después de un año, por la grata experiencia que tuve en 2024, sin embargo, dudo que alguna vez regrese. Solicité
Paulina Berenice
Paulina Berenice, 6-night trip
8/10 Good
7 May 2025
HEYSHELL ARIADNA
HEYSHELL ARIADNA, 2-night trip
8/10 Good
4 May 2025
We really enjoyed our stay in Sensira resort. The team and staff were excellent and very welcoming.
Some of the facilities were out of service. The mini golf looked as it under maintenance. The cinema room was a bit dirty most of the day and the popcorn machine was broken. As for the food, it was on the lower average. The bar next to the beach had some nice bar food. The Italian place had awful pizza. Although they make it there, it was raw in the middle and with too much cheese. It felt like a microwave pizza. I suggest them to change the recipe. Pizza is not an expensive food, but it needs to be made properly. (It is something with the dough). The steak place had really thin steaks which made them all well done (besides the fillet). The buffet was ok, nothing special… Overall we enjoyed our stay.