I loved this hotel. Spacious room, moat staff were friendly, lovely atmosphere, very clean and great pool. Location was okay.
Carla
Carla (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 14 日
2 stars from us
Yaprak
Yaprak (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 13 日
I have booked for 1 double bed and 2 single. But there was only 1 double bed and 1 single in the room. When I went to the reception the next day to query, the lady at the reception the lady was rude and told me why I did not mentioned this on my arrival day one. I told her day one I was tired and did not take notice and thought that the sofa bed can open and turn into 2. There was two Tv's only one was working. Some of the lights was not working in the room 129. I did not bother to report it as I had a bad experience at the reception. However, the staff at the restaurant and room cleaners were friendly. The outdoor swimming was closed and we wanted to use the indoor swimming pool 11th June, we was told that there is no water. Overall a bad experience.
Nanben
Nanben (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 2 日
Hotel molto bello e situato sotto l'Etna. La camera al terzo piano sono prive di oscuranti ed hanno molte finestre. Alle 5 di mattina entra luce e sincermente lo trovo fuori luogo. Per doccia solo.vasca senza box si allaga tutto. Ristorante buono.
alessandro
alessandro (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 27 日
Très mauvais comportement du personnel envers les clients.
Acces impossible au parking ou reservé uniquement a certains clients par le personnel de securité qui refuse de discuter ou vous menace. Comportement très douteux.
Comportement intolerable du personnel qui refuse de vous aider et de vous ecouter.
Je deconseille fortement cet hotel.
Uzair
Uzair (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 20 日
Oliva
Oliva (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 22 日
Kan inte rekommendera detta hotell.
Väldigt slitet hotell. Det hade nog sina glansdagar för ett bra tag sedan.
Dåligt underhållet. Slitet.
Rummet var dåligt städat. Spindelnät i hörnen.
Fin, men smutsig balkong, helt utan möbler. Den gick med andra ord inte att nyttja.
Strömmen gick när vi satte på sänglampan. Dom försökte lösa det, men uttaget hade brunnit.
Personalen var inte särskilt trevlig eller tillmötesgående. Många av dom kunde ingen engelska alls.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 14 日
Typisk klinisk konference hotel. Lidt skuffende siden de fleste hoteller i området har charme. Stort og tomt. Fin restaurant. Tilkøbte morgenmad for 10 euro - enormt billig i fht udvalget.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 26 日
Tutto perfetto , posto incantevole
Floriana
Floriana (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 22 日
The pool is added charge and is part of the wellness retreat, the heated pool and hot tub were cold to cool at best. A bit disappointed. Dinner onsite was very good.
Paula
Paula (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 18 日
Very nice hotel and friendly staff who were very accommodating. The pool is incredible - you have to reserve in advance and the times did not seem so flexible (only one hour in the mornings), but this could have been because we were a family of four.
Breakfast was good, and the restaurant at dinner had very nice food - could maybe use a bit more variety on the menu (eg no pasta dishes was a bit of a surprise).
On the whole, very nice place for relaxation!
Joshua
Joshua (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 9 日
Piacevole soggiorno.
Roberta
Roberta (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 13 日
Carino
Scelta per un pranzo veloce molto semplice, il phone della mamma a camera non funzionava ma hanno provedutto subito con una alternativo. La Spa ha degli orari e prenotazione ma il prezzo per ch alloggia non mi é sembrato diverso da chi viene solo per la spa. La colazione non ha una scelta di fruta fresca. Il postino é carino, comodo ampio. Camera ampia con terrazzo.
Vanessa Helen
Vanessa Helen (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 30 日
Goke Mack
Goke Mack (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 1 日
Ottimo Confort!
Hotel di grande confort, camere accoglienti. Ottimo ristorante. Sosta consigliata
Rosario
Rosario (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 9 月 19 日
Giancarlo
Giancarlo (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 16 日
Struttura molto pulita. Ristorante ottimo e pwrsonale molto disponibile
Laura
Laura (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 9 月 6 日
The room was dirty so was the surrounding areas. The bed was comfortable. The hotel needs a refresh of paint on the walls and a few repair as many things were broken or really old. This is definitely not a 4 stars hotel that Expedia should advertised as such but rather a 2-3 stars.
Marc-André
Marc-André (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 9 月 5 日
Buen desayuno. Cerca de lugares de interés como el Etna
M Paz
M Paz (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 8 月 23 日
Jawad
Jawad (6 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 8 月 21 日
Bonne hôtel mais fixe un prix pour tout et n’importe quoi. Aussi obligé de mettre un bonnet juste pour la piscine.
Bello
Bello (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 8 月 20 日
It's my 4th time. I've stayed here, love the spacious rooms, great bar and decent restaurant.