Beautiful property with excellent friendly staff. Needs your support during these difficult times.
Steven
Steven (2 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2019 年 11 月 18 日
Stay was disappointing
I don’t think the place is worth what they charge.
The reception was not welcoming. Rooms not really serviced well. No soaps/creams. The halls where dirty and gardens not maintained. Just over all disappointing.
They need friendly inviting staff that make you feel welcome too.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2019 年 11 月 15 日
Kerees
Kerees (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 10 月 9 日
Friendly and comfortable. Staff were always available and kind
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
10/10 完美
2019 年 10 月 6 日
This was one of the most beautiful buildings i have ever had the pleasure of staying in. Its outside, inside flow is seamless and the details are flawless. The interior is in true keeping of the buildings age and design and i would like to congratulate whomever the person is that decorated or designed the interior space. The team at the Hotel from housekeeping to Management were always concerned about my comfort and the reception was always à
真實旅客
4 晚行程
Expedia 真實旅客評價
10/10 完美
2019 年 8 月 20 日
ottimo!
Confortevole, con un ampio parco per passeggiare, giardino interno e diverse zone per stare seduti a godere del clima invernale, comunque mite. Molto buono il ristorante, con cibo di qualità. Personale attento e discreto. Di fianco alla struttura una Spa assolutamente da provare
Emanuela
Emanuela (2 晚浪漫旅程)
Hotels.com 真實旅客評價
8/10 很好
2019 年 7 月 31 日
Very pleasant. Breakfast (main course only) included which was convenient. The basin had no plug, but the bath plug was interchangeable. Very large bed, but duvet just covered the mattress. Air-conditioner not connected to the electricity, but it was winter and we survived. Although there was wi-fi I could not manage to connect.
Ursula
Ursula (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 7 月 24 日
Daniel
Daniel (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2019 年 7 月 10 日
It was okay but the kettle inside the room was not working and the bathroom bin was full and not used by me
Gifties
Gifties (1 晚浪漫旅程)
Hotels.com 真實旅客評價
4/10 一般
2019 年 6 月 17 日
真實旅客
1 晚浪漫旅程
Hotels.com 真實旅客評價
10/10 完美
2019 年 4 月 15 日
Simon
Simon (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 1 月 20 日
真實旅客
1 晚浪漫旅程
Hotels.com 真實旅客評價
10/10 完美
2018 年 9 月 16 日
I really was pleasantly surprised with Lombardy and will definitely be visiting them again.
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2018 年 6 月 17 日
Needs some TLC
The hotel staff are friendly and accommodating, even assisting me with an early check in as I was attending a wedding nearby. The rooms are large, however they seem very run down and in need of some tic. Also they seem to ha e cut some corners when it comes to the finishing touches.
Large King size bed, with two standard size pillows, just isn't acceptable. The linen also had stains. Two towels only one was torn No hand towel. No bathrobes or slippers which are mentioned in the listing.
The staff helped with extra pillows and towels but only after the second time I had to walk to reception to request this as the phone in the room wasn't working.
Wesley
Wesley (1 晚浪漫旅程)
Hotels.com 真實旅客評價
4/10 一般
2018 年 6 月 10 日
Not a five star hotel - slow and noisy
I stayed for four nights. I found the service to be slow and this cannot be a five star establishment. A few examples include: When I called to ask for an ironing board and iron to press my clothes, reception said that they would bring it however it never arrived; breakfast takes very long even though on two of the mornings we were the only guests in the restaurant. On our last night there, we had a scare when two drunken guests tried to open our door at 3am; people were making a lot of noise for about three hours shouting, talking and banging doors (I called reception at 3am to ask them to check it out because I thought someone was trying to burgle the place). They even tried to open my mum's room door (she was in the room next to mine). On this same night, I was also itching all over (I think it was the blanket but I cannot be certain) and I broke out in a terrible rash that lasted all night and all day. For some reason, it is impossible to have two hand towels in the room at any given point. When we requested for two hand towels, they brought two bath towels instead. The positives include good wifi, staff are friendly and access in and out of the compound where the hotel is situated is good. Overall, I would not rate this place very highly. I've stayed in numerous five star hotels and this is by far the least appealing in terms of returning or recommending it to friends.